Pasto, Cra 10 N 18 - 21 con Avenida Idema1.201636,-77.27129(Show on Map)
8.6
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Riviera Confort enjoys a central and convenient location, which is particularly advantageous due to its proximity to the bus terminal and various urban amenities such as shopping centers, restaurants, bars and drugstores. Despite mixed perceptions about neighborhood safety with some guests expressing concerns about the area’s danger at night, the street directly housing the hotel is described as calm, adding a sense of tranquility to the stay.
The hotel’s rooms, while compact, are praised for their cleanliness and comfort. Although lacking in standard amenities like nightstands and occasionally short on towels, the rooms offer good value for the price. The clean, well-maintained spaces with private showers are appreciated, though soundproofing and structural issues have been noted.
Cleanliness stands out as a key strength of the hotel with guests frequently highlighting the spotless condition of both rooms and common areas. The daily cleaning service maintains a fresh atmosphere, contributing to an overall pleasant and hygienic lodging experience. The hotel's well-kept environment aligns positively with guests seeking clean accommodations.
The staff at Hotel Riviera Confort receives widespread acclaim for their exceptional friendliness and attentiveness. The reception staff, especially noted for their prompt and helpful service, significantly enhance the guest experience. Viviana is often mentioned for her kindness and the entire team’s dedication to maintaining high service standards ensures visitors feel well cared for throughout their stay.
While parking is a noted convenience with a secure garage available, some guests mention the narrowness of the parking spaces and occasional congestion as minor drawbacks. Nevertheless, the secure parking facilities add a level of comfort for guests traveling by car.
The beds receive mixed reviews; many guests find them comfortable, but opinions on mattress firmness and bed size vary. Some guests find the mattresses too hard or soft and note that the beds can be small for two people, occasionally even obstructing bathroom access. Additionally, there have been comments about the need for more and better-quality blankets.
Overall, Hotel Riviera Confort is characterized by its excellent urban location, high cleanliness standards and exceptionally attentive staff. It provides comfortable and practical accommodations, making it a favorable choice for budget-conscious travelers, albeit with some room for improvements in certain areas.
Categories
Family
Highly rated by families, suggesting it offers a good experience for those traveling with children.
Dog Friendly
This hotel is tagged as pet-friendly, ensuring a comfortable stay for guests traveling with pets.
Parking
Sustainability Journey
Room Types
Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin Room with Private BathroomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Triple RoomThe triple room's kitchen, which has kitchenware, is available for cooking and storing food. This triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
About Hotel Riviera Confort
Registry or License or Notification Number: 56759
Guest Reviews
8.6
Very Good
Review Summaries
Location
Hotel Riviera Confort enjoys a central and convenient location, especially favored for its close proximity to the bus terminal, making it easy for guests to access transportation. It's surrounded by shopping centers, restaurants, bars and drugstores, contributing to its overall practicality for travelers.
However, despite its advantages, the area surrounding the hotel has raised several safety concerns. Guests have reported the neighborhood to be somewhat dangerous, particularly at night, advising caution when walking around. The vicinity may appear unsafe and has been linked to incidents of robbery.
On a positive note, the specific street where the hotel is located is described as calm and the immediate environment allows for a restful stay. While the neighborhood can be bustling with local businesses and nightlife, some believe the area’s reputation for danger may be overstated.
Overall, Hotel Riviera Confort strikes a balance with its excellent access to transit and urban amenities while grappling with mixed safety perceptions of its location.
Rooms
Hotel Riviera Confort offers a mixed bag when it comes to room accommodations with a noticeable trend toward compact living spaces. Despite the small size, many find the rooms to be comfortable and clean, providing good value for the price. The rooms are generally well-maintained with comfortable beds, adequately spaced arrangements and effective lighting that contributes to the cozy atmosphere. The presence of private showers in the rooms is a plus, adding a layer of convenience for guests.
However, there are some notable downsides. Several reviews pointed out the lack of standard amenities such as nightstands or bedside tables and some guests experienced issues like insufficient towels for two-person bookings. While cleanliness and comfort are common positive mentions, the small size and simplicity of the rooms might not appeal to everyone. Noise in the hallways and occasional structural issues have also been reported, suggesting a need for some improvements in the facilities.
While the hotel may not offer luxurious accommodations and there are areas that need addressing, it seems to provide a satisfactory stay overall for budget-conscious travelers seeking basic comfort and cleanliness.
Beds
Hotel Riviera Confort receives mixed feedback regarding its beds. Many guests find the mattresses quite comfortable, describing them as cozy and warm, contributing to a good night's sleep. However, some guests feel the mattresses are a bit too hard or soft, which seems to be a matter of personal preference. A more common concern is the size of the beds; multiple reviewers mention that the beds are too small for two people and, in some instances, even block the entrance to the bathroom. There are also comments about the need for more blankets and some instances of torn blankets. Overall, while some guests enjoy a comfortable experience, others struggle with the bed size and mattress firmness.
Cleanliness
Hotel Riviera Confort consistently receives high praise for its cleanliness. Guests frequently highlight the spotless and well-maintained condition of both the rooms and common areas. The hotel is described as always clean and visitors appreciate the excellent cleanliness standards maintained throughout their stay. Many find the atmosphere clean and pleasant, contributing to a comfortable and quiet environment. The facilities are not only clean but also beautiful, promoting a sense of relaxation and enjoyment.
Reviewers mention cleaning every day as an added perk, ensuring that the rooms and accommodations remain fresh and tidy. The combination of cleanliness and comfort is repeatedly noted, making the hotel a favorable choice for those seeking a hygienic and comfortable lodging experience. Additionally, the hotel's well-kept space aligns with the positive sentiments toward the hotel’s overall environment.
Location-wise, the hotel is noted to be conveniently close to the terminal and a manageable walk from downtown Pasto. Despite a few isolated negative comments about noise and parking space issues, the predominant consensus remains overwhelmingly positive. Consistent mentions of clean and beautiful surroundings enhance Hotel Riviera Confort’s reputation as a reliable and hygienic accommodation option.
Staff
Nestled in the heart of hospitality, Hotel Riviera Confort boasts a team of staff known for their exceptional human quality and friendliness. The reception staff consistently receive accolades for their attentiveness, helpfulness and amiable demeanor. Guests appreciate the prompt and thoughtful responses they receive from the front desk, making interactions smooth and pleasant.
Viviana, a standout among the staff, is frequently mentioned for her unwavering kindness and attentiveness. The collective dedication of the team in ensuring rooms are always clean and maintaining a high standard of service resonates with visitors, contributing significantly to their comfortable stays. Guests also note the courteous and formal behavior of the staff, adding to the overall positive experience.
From the receptionists to the housekeeping staff, the dedication to excellent customer service is evident. The team is always receptive to customer needs and goes above and beyond to assist guests. This consistent level of care and professionalism is seen in the smiling faces and welcoming attitude of every team member.
While a few minor issues with noise have been highlighted, the outstanding service and the cordial treatment provided by the hotel staff make Hotel Riviera Confort highly recommended by its guests. The collective efforts of the staff ensure that visitors feel valued and well cared for throughout their stay.
Parking
Hotel Riviera Confort offers the convenience of in-house parking with a secure garage located downstairs and close by. Guests appreciate the availability of parking spaces directly attached to the hotel, making it easy to park their vehicles close to their accommodations. The parking lot is described as secure, adding an extra layer of peace of mind for those traveling by car.
However, some guests noted that the garage can be quite narrow, which might lead to some difficulty maneuvering larger vehicles. Early morning vehicle rearrangements and occasional congestion in the parking lot have also been highlighted as minor inconveniences. Despite these points, the presence of attached and secure parking is seen as a major benefit for guests staying at Hotel Riviera Confort.
FAQ
No, Hotel Riviera Confort doesn't have any pool.
No, a spa isn't available at Hotel Riviera Confort.
Yes, Hotel Riviera Confort welcomes dogs.
Yes, parking facilities are available at Hotel Riviera Confort.
