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Summary of reviewsHotel Baya Phuket stands out for its prime location in the heart of Patong, providing guests with easy access to local attractions, markets, and Patong Beach. The hotel is situated in a lively neighborhood but manages to offer a quiet retreat, making it ideal for those eager to explore Phuket's vibrant nightlife and local cuisine. Visitors consistently praise the hotel's proximity to essential amenities and appreciate the friendly and helpful staff who enhance the experience.
The accommodations at Hotel Baya Phuket are spacious and clean, providing good value for money. Guests note the regular room cleaning service and find the rooms comfortable, although there are occasional remarks about outdated furniture and maintenance issues. Despite these minor drawbacks, the hotel's facilities, including the rooftop pool, offer moments of tranquility and enjoyment. While the pool receives mixed reviews regarding cleanliness, it still manages to provide guests with charming views and an inviting atmosphere.
Internet connectivity at the hotel is typically reliable, allowing guests to stay connected with ease, although sporadic disruptions have been reported. The beds garner mixed feedback, but overall, the hotel ensures a welcoming environment through the staff's attentiveness and politeness.
Hotel Baya Phuket offers a balanced experience, blending affordability with practicality. While the breakfast service falls short of expectations, nearby alternatives offer improved options. The hotel is seen as providing good value for its three-star rating, appealing to budget-conscious travelers. Although some areas need updating and renovation, the overall sentiment remains positive due to the staff's dedication and the hotel's convenient location. Show more
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Categories
Hotel near Golf Courses
Located in Patong Beach, it provides standard accommodations with reasonable access to golf courses in Kathu.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double RoomThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Deluxe Double RoomThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Hotel Baya Phuket boasts a prime location in the heart of Patong, making it an ideal choice for travelers seeking convenience and accessibility. Guests consistently praise its proximity to key attractions such as the vibrant Malin Plaza, local markets, and Patong Beach, which is just a short walk away. The hotel's setting allows easy access to a variety of street foods, restaurants, and shops, offering a lively neighborhood rich with local culture. Visitors appreciate the quiet surroundings, which manage to provide a peaceful retreat despite being central and close to the bustling Bangla Road. The hotel's location is complemented by the friendliness and helpfulness of the staff, clean and comfortable rooms, and a price that aligns well with the quality offered. For travelers keen on exploring Phuket's nightlife, beaches, and local cuisine, Hotel Baya Phuket's location promises both excitement and convenience.
Breakfast
The breakfast experience at Hotel Baya Phuket seems to leave much to be desired based on guest reviews. Many guests express dissatisfaction with the lack of variety and quality, highlighting that the breakfast consists of repetitive and uninspired choices, often limited to items like toast, ham, and omelets. It's primarily delivered in a packed form to rooms, with some guests noting issues such as small insects and inconsistent delivery. The breakfast's minimalistic offering without any customization for individual dietary needs, such as intolerances, adds to the disappointment. The presentation in plastic boxes hanging on doorknobs seems to fall short of expectations for some guests, leading them to seek nearby alternatives offering better value. Overall, the breakfast service does not seem to align with guests' expectations of a fulfilling start to their day.
Rooms
Hotel Baya Phuket offers a mix of experiences when it comes to their rooms, as shared by its guests. A prevailing theme in the reviews highlights the rooms being spacious and clean, often exceeding expectations, especially considering the appealing location close to a night market and Patong Beach. Guests appreciate the large room sizes, with many noting that maid service is provided daily, ensuring that cleanliness is maintained.
Despite the positives, some guests noted areas for improvement. Furniture feels outdated, and there are occasional issues with room aesthetics such as musty smells and non-functional amenities like older air conditioning units and tube TVs. Comfort levels of the beds received mixed reviews, with some finding them comfortable while others experienced discomfort. There was also mention of rooms occasionally having unpleasant smells, possibly from the bathroom or sewage.
Staff at the hotel receive high praise for their friendliness and helpful nature, adding value to guests' stays. Overall, while the rooms may not offer luxury, they provide good value for money in a central and convenient location.
Beds
Hotel Baya Phuket receives mixed reviews regarding its beds, with guests noting both positive and negative aspects. While some visitors praise the beds as super comfortable and appreciate the spaciousness of the rooms, others find the mattresses too firm or hard, making for an uncomfortable night's sleep. A common concern is the use of two beds pushed together to form a larger bed, which can leave a noticeable gap in the middle, impacting comfort. Additionally, some guests mention issues with bed cleanliness and unpleasant odors in the rooms, which can detract from the overall experience. Despite these concerns, a few guests still noted a comfortable sleep, suggesting that experiences may vary.
Cleanliness
Hotel Baya Phuket showcases a varied experience in terms of cleanliness and maintenance, presenting a mix of positive and negative feedback from guests. On the bright side, most travelers praise the hotel for its clean and spacious rooms, noting that these are well-maintained and cleaned daily as desired. Guests appreciate the professionalism and friendliness of the staff, who contribute to keeping the facility clean and orderly. The rooftop pool, while slightly worn, is consistently described as clean with clear water, providing a pleasant feature for guests to enjoy.
However, certain areas of the hotel fall short in terms of cleanliness and upkeep. Reports mention musty smells, mold issues under sinks, dirty water in the pool, and worn-out features such as sheets, towels, and bed linen. Some guests also point out the need for renovation and better maintenance to prevent the facility from appearing dilapidated. The pool, in particular, receives criticism for being unclean, with concerns about dirty water and visible neglect.
Despite these drawbacks, the hotel's comfortable beds and convenient location are notable perks, making it a pleasant stay for those who prioritize a relaxing environment. Yet, there is a consensus that updating some essential facilities and enhancing the overall cleanliness would significantly improve the guest experience at Hotel Baya Phuket.
Staff
Hotel Baya Phuket boasts an impressive team of staff who are widely regarded as some of the friendliest and most helpful around. Visitors frequently commend the warmth, kindness, and welcoming nature of the personnel, noting that they contribute significantly to the overall positive experience. The cleaning service is particularly praised for its thoroughness, ensuring that rooms are spotless daily. Members of the reception team, especially personnel such as Aicha, are highlighted for their exceptional care and ability to make guests feel at ease. While there are occasional remarks about language barriers and isolated negative interactions, the overriding sentiment remains positive due to the staff’s attentiveness, politeness, and eagerness to assist. The combination of these qualities makes the hotel a favorable choice for travelers seeking both comfort and value for money.
Wi-Fi
Hotel Baya Phuket generally provides a positive experience for guests when it comes to internet connectivity. Many reviews highlight that the hotel offers excellent and stable WiFi, often described as sufficient for work-related tasks. Guests have noted the presence of a booster on every floor, enhancing their ability to stay connected with ease. However, some issues do arise, with several reviews pointing out occasional instability and breakdowns. While the internet service is highly praised when operational, there are mentions of intermittent performance problems. Despite this, the overall impression suggests that the hotel prioritizes reliable connectivity, contributing to a satisfactory stay for most visitors.
Pool
Perched atop Hotel Baya Phuket, the rooftop pool acts as a striking, albeit inconsistent, sanctuary from the bustling city below. Frequently praised for its impressive views and inviting atmosphere, it serves as a delightful spot to cool down and catch some sun. The pool is often singled out for its location advantage, offering a great perspective for sunbathing guests seeking a retreat above the street-level activities.
Guests appreciate the cleanliness of the pool on occasion when it's maintained, offering welcome relief from the tropical heat. Pool towels are freely available, adding to the convenience factor for those eager to take a dip. However, the pool area is noted as needing an upgrade, with reports of cloudy water and broken equipment indicating a decline in upkeep. Some reviews highlight neglect, evidenced by green, muddy hues, unpleasant odors, and even closures due to maintenance issues.
Though the pool is not in its prime condition, visitors can still find charm and tranquility in this elevated aquatic retreat. However, attention from hotel staff and some refurbishment could turn this hidden gem into a spotlight feature, aligning perfectly with its rooftop allure. Despite its mixed state, guests who choose to indulge in its calm waters generally find moments of enjoyment, enhancing their overall experience at Hotel Baya Phuket.
3 Star
Hotel Baya Phuket offers an experience that balances affordability with practicality. Guests frequently highlight the hotel as delivering great value for money, with many noting the impressive affordability of its offerings. Positioned in a convenient location, the hotel is recognized for being clean, despite its dated appearance. The staff contributes positively to the overall experience, enhancing the sense of value. However, travelers should approach with measured expectations regarding its three-star rating, as some reviews suggest the classification may be misleading. Overall, this hotel is favored for its reasonable pricing and satisfactory service, making it an appealing choice for budget-conscious visitors.
Yes, Hotel Baya Phuket has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Baya Phuket.
No, Hotel Baya Phuket doesn't allow dogs.
No, parking facilities aren't available at Hotel Baya Phuket.