Sunset Beach Resort - SHA Extra Plus

Patong Beach 7.91277000, 98.29446000 , 316/2 Phrabaramee Rd., Phuket (Show on Map)
7.3
Good


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Summary of reviewsSunset Beach Resort - SHA Extra Plus, located in a scenic part of Patong, offers an excellent balance of tranquility and convenience. Guests frequently praise its perfect setting, offering stunning sunset views and easy access to Patong Beach and local amenities. Despite some issues with obstructed sea views and occasional street noise, the overall feedback underscores the resort's favorable and strategic location.

The breakfast at Sunset Beach Resort receives broad acclaim for its extensive and diverse buffet, catering to both Western and local tastes with well-prepared, delicious dishes like made-to-order omelettes. Although some guests found the menu repetitive over long stays, the majority found it a significant highlight of their visit. The dinner experience is similarly mixed with many guests enjoying the tasty, healthy dishes in a pleasant atmosphere, though some noted inconsistent quality and higher prices compared to nearby eateries.

Room accommodations are spacious and comfortable, often exceeding expectations with their size and views. Daily cleaning ensures tidiness, but the rooms do show signs of age and wear with outdated decor and occasional maintenance issues. Cleanliness overall is inconsistent, particularly in public areas, though the pool area receives daily cleaning and frequent praise for its upkeep.

The staff at Sunset Beach Resort generally enhance the guest experience with their friendliness and helpfulness, particularly the cleaning personnel and restaurant staff. While reception staff have received mixed reviews regarding courtesy and efficiency, the overall sentiment towards the staff remains positive.

The WiFi is a notable pain point with many reviews highlighting its poor performance and unreliability, particularly in older sections of the resort and around the pool area. Conversely, the pool facilities receive high marks for their size, cleanliness and aesthetic appeal with a rooftop pool adding to the charm.

Beach access is convenient yet somewhat disappointing, given that the immediate beach across the road is rocky and less suitable for swimming. However, guests can use the shuttle service to reach a better beach nearby. Parking facilities are convenient, despite limited spaces and minor logistical challenges.

For families, the resort proves ideal with its family-friendly amenities, including a kids club and dedicated children's pool. The resort offers good value for family stays with plenty of activities to ensure a memorable experience.

Overall, Sunset Beach Resort - SHA Extra Plus provides a well-rounded and enjoyable stay with its balance of comfort, scenic beauty and friendly service, winning the hearts of many visitors despite some areas needing improvement.
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Categories
Beachfront Resort
Located a bit further from the center of Patong, offering a quieter beachfront experience. Provides beautiful sunset views and a relaxing atmosphere.

Resort Taking Steps Towards Sustainability
The management has an environmental policy aiming to become a 'green' hotel. They have implemented various recycling initiatives and an energy efficiency program.

Resort near The Beach

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Resort

Resort with Parking

Resort with Gym

4-Star Resort

Resort with Outdoor Pool

Resort with Children's Pool

Room Types
Superior Double or Twin Room - No View This twin/double room has a balcony, cable TV and minibar. The bed for the 3rd person comes in the form of a roll-away bed.

Deluxe Double or Twin Room with Pool View Large room offers a bathroom with bathtub and separate shower. The bed for the 3rd person comes in the form of a roll-away bed.

Junior Suite Pool View Spacious suite features a kitchenette, separate living and dining area. Bathrobes and slippers are provided. The bed for the 3rd person comes in the form of a roll-away bed.

Deluxe Double or Twin Room with Sea View This twin/double room has a balcony, air conditioning and cable TV. The bed for the 3rd person comes in the form of a roll-away bed.

Deluxe Double or Twin Room with Pool Side The spacious twin/double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath.

Studio Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views.

Package : Deluxe Double or Twin Room with Pool View + One Way Airport Transfer to Hotel The spacious twin/double room features air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath.

Special Offer- Superior Double or Twin Room The spacious twin/double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This twin/double room has a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony.

Special Offer - Deluxe Double or Twin Room with Pool View The spacious twin/double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a bath.

Deluxe Double or Twin Room with Pool View + One Way Airport Transfer to Hotel The spacious twin/double room features air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath.

Double or Twin Room with Partial Sea View The spacious twin/double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower.

Two-Bedroom Suite This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. A kitchenette fitted with a stovetop, a refrigerator and kitchenware is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as pool views. The unit has 2 beds.

Junior Suite with Balcony no View This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The kitchenette is fitted with a stovetop, a refrigerator and kitchenware. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 2 beds.

Junior Suite with Sea View This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Sunset Beach Resort, situated in a convenient and scenic part of Patong, boasts an excellent location that resonates well with its guests. The resort offers beautiful sunset views from the beach just opposite the hotel, serving as a serene escape from the bustling city center. Many appreciate its quiet and calm atmosphere, while still being within a short distance to Patong Beach and local amenities such as street food vendors, cafes and shops.

Guests find the resort's geographic setting particularly appealing with nightlife, shopping areas and points of interest all nearby. The resort's proximity to multiple beaches, including a mere 5-15 minute walk to the sandy shores, is a significant plus. Additionally, the hotel provides daily transfers to the beach and convenient access to tuk-tuks and shuttles for exploring the area.

The tranquil location away from the main strip yet close to attractions offers a balanced experience of fun and relaxation. Street stalls adjacent to the resort provide easy access to delicious local food and the presence of a supermarket and a 7-Eleven nearby adds to the convenience.

Despite a few minor drawbacks, such as electrical cables obstructing some sea views and occasional street noise, the overwhelmingly positive feedback underscores the resort's favorable setting. The combination of great views, accessibility and proximity to both relaxation spots and active areas makes Sunset Beach Resort a highly recommended destination.

Breakfast
Sunset Beach Resort - SHA Extra Plus offers a breakfast experience that generally receives strong praise from its guests. Visitors frequently highlight the extensive and varied buffet, which caters to both Western and local tastes, ensuring a broad selection of foods to please different palates. The hearty and generous portions are a common theme with many appreciating the plentiful and rich assortment available each morning. Guests often describe the breakfast as delicious, tasty and yummy, noting the presence of well-prepared dishes like made-to-order omelettes and a live egg station.

The breakfast area and buffet setup are noted for being pleasant and the friendly cleaning personnel contribute positively to the overall experience. The quality of the food is frequently lauded as very good with descriptors such as "fantastic" and "awesome" reflecting high satisfaction levels. For many, the breakfast is a significant highlight of their stay, sometimes even dubbed the best they’ve had in Thailand.

However, some reviews point out repetitive offerings with the same menu every day becoming less appealing over longer stays. The temperature of the food is also mentioned as a potential issue with some guests finding it not warm enough unless they arrive right when the food is put out. A few guests expressed concerns about the lack of specific options, such as halal choices and noted that the breakfast could be expensive for what was provided.

Overall, while there are a few areas for improvement, the breakfast at Sunset Beach Resort largely succeeds in providing a satisfying and diverse start to the day, contributing positively to the guest experience.

Dinner
The Sunset Beach Resort - SHA Extra Plus offers a mixed dining experience according to guest reviews. Several guests highlight the restaurant as having very good, tasty and sometimes excellent food that made for an enjoyable dining experience. The pleasant atmosphere of the restaurant is frequently mentioned with food being described as delicious and good value for money.

Some guests enjoyed the variety on the a la carte menu and noted that the restaurant provided a fresh and healthy dining experience with fabulous dishes. However, not all experiences were positive; a few guests reported disappointing meals such as poor quality pasta and less-than-stellar bacon, along with the restaurant’s early closing hours. There were also mentions of the food and drink being more expensive compared to nearby places, which might not appeal to the more budget-conscious travelers.

Overall, while many found the dining experience at the resort quite good with delectable offerings, a few had less satisfactory experiences, suggesting room for improvement in consistency and value.

Rooms
Sunset Beach Resort - SHA Extra Plus offers a mixed bag of experiences when it comes to room accommodations. On the positive side, the rooms are consistently praised for their spaciousness and comfortable beds, providing ample room for relaxation. Many guests enjoyed the quiet atmosphere and the pleasing ocean or garden views from their balconies. The size of the rooms, including larger family and junior suite options, often exceeded guests' expectations, offering good value for the cost. Daily cleaning ensured rooms stayed tidy and essential amenities were generally well-provided.

However, several guests noted that the rooms show signs of age and wear with outdated furniture and decor. Issues with cleanliness were also mentioned, including dirty bed sheets, damp smells and stains on curtains and bedding. Some rooms were described as dark and gloomy with inconsistent cleanliness levels. For those in need of modern comforts, the older style and occasional maintenance problems like inconsistent hot water or noisy conditions might be a concern.

Upgraded rooms with sea views are available but can come at a premium and sometimes require a bit of a walk. Overall, while Sunset Beach Resort provides spacious and comfortable accommodations with beautiful views, guests should be prepared for some aspects of the rooms to be outdated and in need of refurbishment.

Beds
The beds at Sunset Beach Resort - SHA Extra Plus are widely praised for their exceptional comfort with many guests describing them as incredible, super comfortable and massive. The bedding is often noted as being large and supportive, contributing to a restful night's sleep. Several reviewers highlight the beds as being some of the best they have ever experienced, thanks to the fantastic comfort they provide, soft mattresses and good pillows.

However, there are some mentions of issues such as stains on bedsheets and discomfort due to hard pillows or overly soft or hard mattresses. A few guests also reported that the beds and bedding were not always clean. Despite these occasional negative remarks, the overall sentiment about the beds at the resort leans strongly towards positive, emphasizing comfort and size.

Cleanliness
Sunset Beach Resort - SHA Extra Plus showcases a mixed bag when it comes to cleanliness. On the positive side, many guests appreciated the clean and well-maintained pool area, noting it is cleaned daily, making it a pleasant spot to unwind. Several reviews highlighted that the rooms generally appeared clean and fresh with daily cleaning being a consistent practice and friendly cleaning staff adding to the experience.

However, the cleanliness standards across different areas of the hotel are inconsistent. Public areas such as the lobby and hallways frequently appeared dirty and the floors in communal spaces were often not up to standard. Some rooms suffered from bad smells, humidity and issues like mold and ants. There were complaints about dirty and stained linens, towels and furnishings, indicating that thorough cleaning might sometimes be lacking.

The hotel's age and structure add to the challenge with several guests observing that the building feels old and in need of renovation, along with dust and grime being prevalent in certain parts. Bathrooms specifically received criticism for low hygiene and the presence of mold. A few reviews mentioned that although cleaning is done daily, it is sometimes rushed or superficial.

In summary, while Sunset Beach Resort maintains a certain level of cleanliness, particularly in pool areas and some rooms, there is significant room for improvement to achieve a consistent standard across all facilities.

Staff
Sunset Beach Resort - SHA Extra Plus boasts a highly commendable team with the majority of guest reviews highlighting the friendliness and helpfulness of the staff. Cleaning personnel and hospitality staff frequently received praise for their politeness and dedication. Many guests felt welcomed by the super friendly, smiling and hardworking staff who consistently provided excellent service. Restaurant and bar staff were notably mentioned for their exceptional service and attentiveness.

However, feedback about the reception staff varied significantly. While some guests found them to be helpful and friendly, others reported experiences of rudeness and uncooperativeness. Issues with inefficiency and language barriers were also noted, indicating that the quality of service at the reception might be inconsistent.

Despite these drawbacks, the overall sentiment towards the staff was largely positive with many guests emphasizing their friendliness, helpfulness and the warm, welcoming atmosphere they create. The staff's efforts in ensuring guests' needs were met, along with the exceptional service in the dining areas, left a favorable impression on many visitors.

Wi-Fi
Sunset Beach Resort - SHA Extra Plus receives mixed reviews regarding its WiFi. On the positive side, some guests note that the WiFi is very fast and works well in certain areas. However, many reviews highlight substantial concerns. The WiFi often performs poorly with several guests reporting it to be very slow, unreliable or completely non-existent in parts of the resort, particularly in older sections and certain rooms, including those beside the pool area. The connection appears inconsistent, making it inadequate for business professionals who rely on stable internet access. Additionally, issues such as no WiFi at all and intermittent problems further impact the overall experience.

Pool
Sunset Beach Resort - SHA Extra Plus presents an inviting aquatic escape for its guests, highlighted by numerous positive reviews emphasizing the pool facilities. The expansive pool area is a significant feature, often described as big, spacious and very large, providing ample space for swimming and playing. The pool's aesthetic appeal is frequently noted with guests appreciating its beauty, cleanliness and the thoughtful design of the surrounding area.

A well-maintained environment adds to the overall experience, as the pool and its surroundings are cleaned daily, ensuring a pristine setting. The circular design of the pool, complete with a waterfall and an adjacent bar, enhances the relaxing atmosphere, although some guests mentioned that the pool bar was not always open.

The rooftop pool offers an elevated experience, complementing the main outdoor pool complex. Guests also highlight the nice and cozy ambiance of the pool area, which is beautifully equipped and well-kept. A few mentioned issues like murky water or an old look but these comments are outweighed by the overwhelmingly positive feedback.

Overall, the pool at Sunset Beach Resort is praised for being a fantastic, stunning and wonderful feature of the hotel, making it a key highlight of the stay for many visitors.

Beach
Sunset Beach Resort - SHA Extra Plus offers a mixed experience when it comes to beach access. The hotel is close to the sea with some rooms boasting sea views and it is within a short walking distance or a quick shuttle ride to Patong Beach. However, it is not situated directly on a sandy beach. Instead, guests will find a rocky shoreline right across a busy road, making it less than ideal for swimming or sunbathing. The path to the beach can be dangerous and the beach itself somewhat neglected and dirty. For those looking for a peaceful and quiet retreat, the resort provides value, but it is best to manage expectations regarding immediate beach access. For a more relaxing beach experience, a shuttle service is available to a better, more suitable beach area located about 2 kilometers away.

Parking
Sunset Beach Resort - SHA Extra Plus offers free parking, conveniently located on the hotel's premises. Guests find it easy to park, although the number of spaces is limited, as parking is shared between two hotels. There is no valet support and some guests have noted that accessing certain areas like the pool involves walking through the parking lot. Despite these minor inconveniences, parking at the hotel generally meets guests' needs.

Family
Sunset Beach Resort - SHA Extra Plus stands out as an ideal destination for families. Described as suitable and family-friendly, it even offers family rooms designed to cater to groups traveling with children. Guests frequently noted the presence of a kids club filled with toys and books, ensuring that young ones are entertained throughout their stay.

The pool area is a highlight with several reviews pointing out that it has a private feel and includes a dedicated children's pool that is adequate for younger guests. Families staying on the ground floor appreciated the convenience of being right next to the pool.

Visitors also mentioned that the resort offers very good value for family stays with a nice selection of family activities contributing to a memorable experience. The courteous servers and expanded choice of European products at the resort add to the overall positive experience.

Sunset Beach Resort is recommended for those looking for family fun and relaxation in a welcoming environment. Guests unanimously agreed: it’s a great choice for family travelers, providing safety and enjoyment for both parents and children alike.

4 Star
Sunset Beach Resort - SHA Extra Plus presents a mixed array of feedback regarding its four-star rating, facilities and services. Many guests find the rating inflated, suggesting it should be closer to a three-star or even a two-star hotel. The cleanliness level aligns with low four-star standards and the facilities appear outdated. Several reviews highlight that the photos online do not match the actual state, pointing out inaccuracies and issues such as dated areas and inconsistent Wi-Fi.

While some are overall satisfied and praise the resort as a good value for money, others emphasize that it needs significant improvements to meet four-star expectations. The resort does have its advocates who consider it a genuinely good four-star hotel, but overall, the consensus seems to be that the hotel falls short of the four-star promise. Regular maintenance and updates are necessary for the resort to align with the advertised rating and expectations of its guests.

Business
Sunset Beach Resort - SHA Extra Plus offers various facilities and services that may appeal to business travelers. While it is not located in the business area, it remains within commuting distance to the business district. The hotel provides a shuttle service to the city center, which adds convenience for business-related travel. The environment of the hotel is quiet and the rooms are both clean and well-maintained, making it a suitable place for work. Although parking can sometimes be limited and Wi-Fi reliability may be an issue, the location still proves beneficial for those on business trips. Overall, it appears to be a good choice for business travelers seeking a balance of work and relaxation.

Children's Pool
Sunset Beach Resort offers a variety of pools that are well-suited for children, making it a good option for families. The clean pool area includes a designated children's pool, ensuring a safe and enjoyable experience for younger guests. The maintained pool facilities contribute to an overall positive experience with happy pool coverage.

Outdoor Pool
The Sunset Beach Resort - SHA Extra Plus impresses guests with its numerous and varied outdoor pool options. The complex boasts a beautiful and large main pool along with several other well-maintained pools, ensuring that every guest finds their perfect spot to relax. The pool areas are praised for being clean, well-kept and beautifully designed. Many accommodations offer direct access to the pool or stunning pool views, enhancing the overall experience. A standout feature is the swim-up bar, which adds an extra touch of luxury. The pools are described as pleasant, relaxing and a wonderful place to unwind. Room service around the pool area is efficient, making it convenient for guests. Overall, the outdoor pool facilities receive high marks for their size, cleanliness and the enjoyable atmosphere they provide.

Romantic
Sunset Beach Resort - SHA Extra Plus offers a romantic atmosphere highlighted by its beautiful pool and mesmerizing sunset views. The beach is noted for its romantic appeal, making it an ideal setting for couples. Guests have praised the resort as a great place for a honeymoon or a couples' retreat. Many have enjoyed spending mornings and evenings on the balcony with their significant other, taking in the stunning surroundings. Although one review mentioned it may not be suitable for a romantic getaway, overall sentiments suggest that the resort is a lovely option for creating romantic memories.

Beachfront
Sunset Beach Resort offers a picturesque setting with some rooms providing stunning terraces overlooking the sea. While the hotel is located by the sea and offers lovely views from the beach, it is worth noting that a busy road separates the main hotel area from the beachfront. Guests can find the beach just across the street, making it easy to access by foot, though it is not directly adjacent to the hotel premises.

Descriptions from reviews note that the beach area is rocky and may not be the best for swimming or relaxing as one might hope, which leads to the impression that the property is not truly beachfront. Photos and descriptions can lead to confusion, as the beach may not appear exactly as advertised on some websites. Nonetheless, the location near the sea provides a serene atmosphere perfect for those who enjoy the proximity to water without needing direct beach access.


Yes, Sunset Beach Resort - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Sunset Beach Resort - SHA Extra Plus.

No, Sunset Beach Resort - SHA Extra Plus doesn't allow dogs.

Yes, parking facilities are available at Sunset Beach Resort - SHA Extra Plus.

Yes, Sunset Beach Resort - SHA Extra Plus has a gym.

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