Zephyr Grand Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsZephyr Grand Hotel stands out for its strategic location, particularly favored by guests eager to explore Bangla Street and Patong Beach. Its central positioning offers convenience for accessing local attractions and amenities, making it a prime choice for visitors wanting to stay near the action. Guests appreciate the proximity to the beach and key city events, complemented by good service and pleasant staff. The rooftop pool, with its stunning views and inviting ambience, further enhances the overall appeal of the hotel, offering a relaxing retreat after exploring the vibrant surroundings.
Despite some challenges in dining experiences, particularly with breakfast, guests enjoy the spacious rooms equipped with necessary amenities. Features such as jacuzzi-equipped balconies add allure to the accommodations. While some maintenance and cleanliness issues are noted, the hotel's staff leave a lasting positive impression, being described as warm, welcoming, and attentive. Specific individuals like Noi Yoon and Dam Zin receive commendations for their friendly demeanor, contributing significantly to the guest experience. The staff's commitment to service is frequently praised, enhancing the perception of the hotel despite occasional lapses.
The hotel's Wi-Fi service presents mixed reviews, exhibiting variability in quality. However, positive feedback shines through with the standout rooftop pool, which provides an exceptional vantage point for relaxation, highlighted for its views and pleasant atmospheres during both day and night. Although beds receive mixed reviews, some find them comfortable for resting after busy days, suggesting potential for further improvement to enhance guest comfort.
Overall, Zephyr Grand Hotel is characterized by its favorable location and the warmth of its staff, offering guests an inviting atmosphere with notable features like a scenic rooftop pool, while facing areas for improvement in cleanliness and comfort.
Categories
Despite some challenges in dining experiences, particularly with breakfast, guests enjoy the spacious rooms equipped with necessary amenities. Features such as jacuzzi-equipped balconies add allure to the accommodations. While some maintenance and cleanliness issues are noted, the hotel's staff leave a lasting positive impression, being described as warm, welcoming, and attentive. Specific individuals like Noi Yoon and Dam Zin receive commendations for their friendly demeanor, contributing significantly to the guest experience. The staff's commitment to service is frequently praised, enhancing the perception of the hotel despite occasional lapses.
The hotel's Wi-Fi service presents mixed reviews, exhibiting variability in quality. However, positive feedback shines through with the standout rooftop pool, which provides an exceptional vantage point for relaxation, highlighted for its views and pleasant atmospheres during both day and night. Although beds receive mixed reviews, some find them comfortable for resting after busy days, suggesting potential for further improvement to enhance guest comfort.
Overall, Zephyr Grand Hotel is characterized by its favorable location and the warmth of its staff, offering guests an inviting atmosphere with notable features like a scenic rooftop pool, while facing areas for improvement in cleanliness and comfort.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Zephyr Grand Hotel is strategically positioned for those eager to explore the vibrant surroundings of Bangla Street and Patong Beach. Its central location places guests within walking distance of various points of interest, offering a convenient base for city exploration. The hotel is praised for its proximity to nearby amenities, tourist streets, and entertainment, making it an excellent choice for visitors wanting to be close to the action yet finding it far enough from the hustle for relaxation. Despite being situated at a busy intersection, which some note can lead to noise, the overall consensus is that the location is very favorable. Those staying at Zephyr Grand Hotel enjoy easy access to the beach and key city events, with many guests highlighting the good service, pleasant staff, and additional amenities like a rooftop pool contributing to a satisfying stay.
The breakfast experience at Zephyr Grand Hotel tends to leave much to be desired. While there are mentions of tasty breakfasts, the overall impression is rather subdued. Guests often encounter a limited selection with repetitive offerings, such as cold eggs, strawberry jam, toast, and sausages. The lack of variety and absence of tea or coffee further diminish the experience. Many find the breakfast to be simple and somewhat uninspired, with pre-fried eggs that arrive lukewarm. Some reviews suggest that better dining options are available outside the hotel at a similar cost.
Nestled in a good location, the Zephyr Grand Hotel offers guests the allure of spacious rooms, with many reviewers appreciating the comfortable accommodations that are well-equipped with necessary amenities. The bathrooms come across as a notable highlight, with some guests mentioning nice bathrooms and features like a jacuzzi on the balcony. Despite these positive aspects, the hotel faces criticism for its outdated appearance and maintenance issues, as many describe the overall structure and condition of the rooms as run-down, occasionally pointing out cleanliness concerns and uncomfortable beds. Some rooms reportedly suffer from water damage, odors, and pests, suggesting that the hotel might benefit from a refresh to align with modern standards. Nevertheless, the warm and communicative staff alongside the strategic location contribute positively to the guest experience, offering a glimmer of charm amidst the challenges.
At the Zephyr Grand Hotel, guests have expressed mixed experiences regarding the beds. Many found the beds to be comfortably suited for resting after long, busy days, and noted the spaciousness of the rooms as an additional bonus. However, a significant number of reviews highlighted issues with the beds, describing them as hard and uncomfortable. Some guests even faced challenges with thin mattresses, likening them to sleeping on rocks, and a few mentioned concerns about bed bugs. Despite the size and comfort of the rooms themselves, improvements in the quality and comfort of the beds might further enhance guests' experiences.
Zephyr Grand Hotel has garnered attention for its strategic location, with guests appreciating ease of access to local attractions. Some visitors also mentioned satisfaction with the overall cleanliness in certain areas of the hotel. However, reviews indicate mixed experiences regarding the hotel’s cleanliness standards. While some guests found the rooms, in particular, to be clean and comfortable, others reported sporadic cleaning services, with some rooms cleaned only intermittently during extended stays. Concerns about the overall state of the hotel were frequent, as visitors noted issues with cleanliness in both private and common areas, including a persistent bad odor throughout the establishment. The swimming pool also drew criticism for its poor maintenance, with some describing it as green and dirty. Furthermore, the hotel’s furniture was described as old and worn, contributing to a run-down atmosphere. Service seemed inconsistent, with some guests encountering unpleasant surprises related to hygiene, while others found the experience satisfactory.
Visitors to Zephyr Grand Hotel generally find the staff to be a highlight of their stay, with many noting their warm welcome and attentive nature. Guests appreciated the excellent and respectful treatment from Noi Yoon and Dam Zin, who were particularly commended for their friendly demeanor. Overall, the staff was described as very nice, cooperative, and super welcoming, creating a positive and inviting atmosphere.
The reception staff were praised for their politeness and helpfulness, actively caring for tourists with a smile. While most reviews highlighted the staff's friendliness and willingness to assist, some noted areas for improvement, such as language barriers at reception and isolated incidents of unfriendliness.
Despite these minor issues, many guests found the service to be top-notch, with staff described as fabulous and solution-oriented. Travelers appreciated the attentive and available nature of the hotel employees, feeling well cared for during their stay. The cost-effectiveness of the experience, coupled with the proactive and responsive help from the staff, contributed to an overall positive perception of the hotel.
While there were occasional lapses in cleanliness and a few staff under pressure, the overwhelming consensus was one of satisfaction with the staff's commitment to enhancing the guest experience.
The Zephyr Grand Hotel receives a mix of feedback regarding its Wi-Fi service. While some guests expressed satisfaction with the Wi-Fi connection during their stay, others encountered issues with slow, unstable, or weak internet. It appears that the quality of the Wi-Fi experience can vary, and potential guests might want to prepare for inconsistent service.
The Zephyr Grand Hotel offers an impressive swimming experience, particularly with its stunning rooftop pool that captures the attention of guests with its unique views. Positioned on the terrace with an infinity design, the pool provides an exceptional vantage point to enjoy the surrounding scenery. The daytime sunlight engulfs the rooftop area from all angles, making it an inviting spot for relaxation.
In the evening, the pool transforms into a tranquil refuge, allowing visitors to unwind in a peaceful setting. Many reviews highlight the cleanliness and pleasant ambience of the pool, further enhancing its appeal for a refreshing dip. Despite occasional service disruptions and cleanliness issues, the pool continues to be a notable feature. The expansive view from the rooftop pool remains a consistent highlight, solidifying its reputation as a remarkable spot within the hotel.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
The reception staff were praised for their politeness and helpfulness, actively caring for tourists with a smile. While most reviews highlighted the staff's friendliness and willingness to assist, some noted areas for improvement, such as language barriers at reception and isolated incidents of unfriendliness.
Despite these minor issues, many guests found the service to be top-notch, with staff described as fabulous and solution-oriented. Travelers appreciated the attentive and available nature of the hotel employees, feeling well cared for during their stay. The cost-effectiveness of the experience, coupled with the proactive and responsive help from the staff, contributed to an overall positive perception of the hotel.
While there were occasional lapses in cleanliness and a few staff under pressure, the overwhelming consensus was one of satisfaction with the staff's commitment to enhancing the guest experience.
Wi-Fi
Pool
In the evening, the pool transforms into a tranquil refuge, allowing visitors to unwind in a peaceful setting. Many reviews highlight the cleanliness and pleasant ambience of the pool, further enhancing its appeal for a refreshing dip. Despite occasional service disruptions and cleanliness issues, the pool continues to be a notable feature. The expansive view from the rooftop pool remains a consistent highlight, solidifying its reputation as a remarkable spot within the hotel.
Yes, Zephyr Grand Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Zephyr Grand Hotel.
No, Zephyr Grand Hotel doesn't allow dogs.
No, parking facilities aren't available at Zephyr Grand Hotel.
No, Zephyr Grand Hotel doesn't have a gym.
Location Show Map
More Options
