First opened in 1885, this luxury hotel is 4 kms away from Gurney Plaza shopping mall.
Summary of reviews
The Eastern & Oriental Hotel is a luxurious and historic 5-star hotel located in the heart of Georgetown, offering exceptional value for money. The hotel's exceptional location allows for stunning views, particularly from the rooms, which come with a wide spread breakfast buffet. The breakfast is a highlight for guests with a huge spread of choices, from regional dishes to fruits, cereals and pastries. The hotel boasts comfortable, spacious and well-maintained rooms with colonial-style decor and stunning views of the ocean. The pool area is especially clean and inviting with an infinity pool overlooking the sea. The staff is friendly and attentive, providing outstanding customer service. The hotel offers old world luxury and is a unique building with great history, steeped in Peranakan & Colonial vibe. Overall, the Eastern & Oriental Hotel is the perfect choice for travelers who value comfort, luxury and history.
Amari SPICE Penang receives notable acclaim for its strategic location in the Bayan Lepas area, providing convenience for business travelers, event attendees and those with airport connections. Guests appreciate the easy access to the SPICE Arena and convention center, local eateries, shops and various attractions. However, tourists aiming to explore the downtown George Town area or beaches might find the location less convenient, given the reliance on taxis or Grab rides for such trips.
The breakfast offerings at Amari SPICE Penang stand out with a varied and abundant selection catering to diverse tastes, including Western and Chinese-style dishes. The luxurious breakfast experience, complete with a spacious dining area, is often highlighted as one of the hotel's strengths, despite minor remarks on the need for more vegetarian options and occasional critiques on specific items like fruits and sausages.
Dinner experiences receive mixed reviews. While the buffet's wide and unique selection is praised, some guests note areas for improvement in food quality and service, particularly regarding the dryness of some dishes and absence of staff in certain sections of the buffet.
The rooms at Amari SPICE Penang are consistently noted for their comfort, spaciousness and modern amenities. Guests commend the cleanliness, new condition and luxurious feel of the facilities, alongside the inviting ambiance and beautiful views from higher floors. Occasional minor issues like musty smells do not seem to detract significantly from the overall positive feedback.
Cleanliness is an outstanding feature of Amari SPICE Penang with guests frequently applauding the immaculate upkeep of rooms, common areas and facilities, such as the gym, pool and spa. The hotel's dedication to maintaining a pristine environment greatly enhances its appeal.
Guest service also receives high praise, particularly for the friendly and efficient staff with special mentions for their professionalism and helpfulness. Though there are occasional remarks about check-in delays and some staff needing more training, the general sentiment is one of courteous and supportive service.
The WiFi connectivity at the hotel presents some challenges with guests reporting frequent issues of slow and unstable connections. Despite this, the hotel's commitment to improving guest experience remains evident.
The range of facilities at Amari SPICE Penang, including the gym, pool and spa, add valuable wellness and relaxation options for guests. The gym, in particular, is highly regarded for its modern and well-maintained Technogym equipment, while the pool area, despite some size critiques, is widely appreciated for its family-friendly setup and overall enjoyable atmosphere.
Parking at the hotel is convenient with ample, well-lit and secure underground parking options that guests find beneficial, even with minor concerns about quiet spots and occasional leaks.
Families find Amari SPICE Penang to be a favorable destination with spacious family rooms, kid-friendly swimming facilities and a welcoming atmosphere created by the friendly staff. Breakfast offerings add to the family-friendly experience, although there are some views on the buffet being overpriced.
Comfortable beds contribute significantly to the positive reviews with many guests highlighting the excellent sleep quality provided by clean and supportive bedding. However, there are some concerns about the softness of the beds and pillows, particularly from those preferring firmer options.
In conclusion, Amari SPICE Penang excels in creating a comfortable, modern and clean environment with excellent amenities and friendly service, making it a strong choice for travelers, despite areas that could use some fine-tuning.
Bertam Resort, Penang, receives high praise for its strategic location, providing easy access from main roads and highways, ample parking and proximity to Bertam Water Park, making it an enticing option for families with children. Though a bit removed from Penang Island and Georgetown, the serene, quiet atmosphere and accessibility to various amenities and tourist attractions contribute positively to the resort's appeal.
The breakfast offerings at Bertam Resort are well-received for their diverse and delicious menu, featuring Malay, Western, Chinese and Indian cuisines. Guests particularly enjoy the extensive buffet selection with standout dishes like nasi lemak. Despite minor critiques regarding variety and logistics, most find the breakfast an excellent start to their day. Dinner at the resort is appreciated for its taste and room service convenience, although the buffet is seen as somewhat pricey and in need of more variety.
The rooms at Bertam Resort are consistently described as clean, spacious and comfortable with beautiful decor and views. Guests appreciate the high standards of cleanliness, well-maintained facilities and thoughtful amenities, such as free minibar drinks and local fruits upon check-in. Some minor maintenance issues and occasional noise do not significantly detract from the overall positive experience.
Cleanliness is a standout feature at Bertam Resort with guests frequently complimenting the spotless rooms, well-maintained common areas and pristine pool. The resort's friendly and helpful staff enhance the welcoming atmosphere, despite occasional lapses in service during peak times.
The gym at the resort is highly praised for its impressive equipment and unique open-air design, while the swimming pool is celebrated for its size, cleanliness and suitability for both kids and adults. The ample free parking, though some distance from the lobby and lacking shade, is another convenient feature.
Families find Bertam Resort particularly appealing due to its kid-friendly environment, spacious water park and large pool, making it a great choice for family vacations. The resort's proximity to a well-maintained golf course adds an extra layer of enjoyment for golf enthusiasts.
Overall, Bertam Resort, Penang, is a highly recommended destination for families and travelers seeking a peaceful retreat with excellent amenities, friendly staff and a clean and comfortable environment.
AC Hotel by Marriott Penang receives high praise for its strategic and convenient location, particularly for travelers near the Penang International Airport. Guests appreciate the proximity to popular eateries, shopping hubs like Queensbay Mall and easy access to other parts of Penang. The quiet surroundings and scenic views, including sunsets, further enhance the appeal of the location.
The breakfast offerings are generally well-received with many guests praising the food quality and variety, especially items like Spanish Eggs and Roti canai. However, some guests suggest improvements in menu variety and freshness. The hotel caters to diverse preferences with vegetarian options and takeaway coffee and tea, despite some operational adjustments during restrictions.
Rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Many appreciate the modern and well-maintained accommodations, including family-friendly suites and executive options. While a few minor maintenance issues are noted, the overall room experience is positive with amenities and flexible services like early check-ins and late check-outs receiving commendation.
Cleanliness is consistently praised across the hotel, from rooms to public areas, aligning with guests' high standards. The diligent housekeeping adds to the hotel's comfortable and quiet atmosphere.
Staff at AC Hotel by Marriott Penang are recognized for their exceptional friendliness and professionalism. Guests frequently commend the helpfulness and politeness of the staff, making their stay more pleasant and accommodating.
While free WiFi is a welcomed feature, its inconsistency and occasional slow speeds are noted areas for improvement.
The gym and pool facilities receive positive feedback for their maintenance and functionality, though some guests wish for a more extensive gym setup and longer pool operating hours.
Parking options are appreciated for their ample space and security, despite some minor challenges like complicated directions and dim lighting in the basement area.
The hotel stands out as a favorable choice for families, offering spacious accommodations and kid-friendly amenities like a children's pool. The reasonable pricing and convenient location add to its appeal for family vacations.
Lastly, the beds are often highlighted as a standout feature, providing comfort and quality rest, although a few guests have mentioned occasional issues with mattress conditions.
Overall, AC Hotel by Marriott Penang delivers a strong four-star experience with commendable service, strategic location, comfortable accommodations and family-friendly amenities, making it a recommended option for diverse travelers.