4-Star HotelSummary of reviews related to the '4 Star' categoryNestled in the charming surroundings of Oberwiesenthal, the Alpina Lodge Hotel aims to provide a comfortable retreat but falls short of its advertised four-star rating. Guests have frequently highlighted that the hotel's amenities and services do not match the expectations of a four-star establishment. The facilities, including the furniture and overall decor, show signs of wear and do not reflect the level of luxury often associated with such ratings. Issues such as soft mattresses and cheap furnishings add to the discontent.
The dining experience leaves much to be desired with reports of mediocre dinner and subpar breakfast quality. Some dishes do not last until the end of mealtime and cleanliness in both the dining area and sanitary facilities has been criticized. WiFi issues further detract from the stay and extra charges have been noted by several reviewers.
Guests have also pointed out that there are no in-room amenities like a kettle or coffee/tea station, which are typically standard in four-star hotels. Additionally, ongoing maintenance activities such as painting work at the reception area during operational hours are seen as inconvenient.
Overall, while the hotel carries the name and impression of a four-star establishment, the experiences of its guests suggest it aligns more closely with a three-star rating, mainly due to the state of its facilities and the quality of its services.
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