Holiday Inn Perth City Centre by IHG

Perth -31.95316100, 115.85593700 , 778- 788 Hay Street (Show on Map)
8.6
Very Good


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Summary of reviewsHoliday Inn Perth City Centre by IHG, is celebrated for its exceptional central location in Perth's bustling central business district, making it an excellent choice for both business and leisure travelers. Guests greatly appreciate being within walking distance of the river, exhibition center, mall, RAC arena and numerous dining and shopping options. The proximity to public transport, including Perth Train Station, further enhances its accessibility.

The breakfast experience at the hotel is largely positive with a buffet offering a variety of choices, including labeled dietary options. Many guests describe the breakfast as plentiful, tasty and good value, though a few note inconsistencies in food temperature and service speed.

Dinner at the hotel's restaurant, Ivy & Jack, is generally well-received with praise for the ambiance, friendly wait staff and delicious menu items. However, room service reviews are mixed with some guests noting issues like cold food and missing items.

Guestroom reviews are overwhelmingly positive, emphasizing cleanliness, spaciousness, comfort and modern amenities. The comfortable beds, complete with options for firm and soft pillows, are frequently highlighted as a standout feature, contributing to a restful night's sleep. Quiet, well-ventilated rooms and good WiFi connectivity further enhance the overall experience.

The hotel's cleanliness is constantly praised with both rooms and common areas being well-maintained and spotless. This high standard of cleanliness, combined with modern facilities, creates a fresh and inviting atmosphere.

The staff at Holiday Inn Perth City Centre are consistently commended for their friendliness, attentiveness and exceptional service. Guests often mention the staff's willingness to go above and beyond to ensure a pleasant stay, from the front desk to the restaurant team.

For families, the hotel offers numerous perks such as free stays and meals for kids during school holidays, special treatment for young guests and family-friendly rooms. Although some guests feel the rooms may be a bit tight for a family of four, the overall family-friendly environment is well-appreciated.

In summary, Holiday Inn Perth City Centre stands out for its unbeatable location, comfortable and clean accommodations and excellent service. The combination of these factors makes it a preferred choice for travelers seeking reliability and comfort in Perth.
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Hotel Taking Steps Towards Sustainability
An IHG Green Engage system participant at Level 2, this hotel has installed 120 solar panels on its rooftop, generating 10,000 kWh per month, which accounts for up to 15% of its total electricity usage. It also offers a Greener Stay program that rewards guests for opting out of daily housekeeping, promoting water and energy conservation.

Family Friendly Hotel
Kids stay and eat for free, and receive discounts and free entries to local attractions and tours in Perth city with a Holiday Inn wristband.

Hotel near Nightlife Spots
Situated in the city center on Hay Street, the Holiday Inn Perth City Centre offers convenient access to Perth's nightlife and entertainment options. Its central location makes it easy to explore the city's bars and clubs.

Business Hotel
Holiday Inn Perth City Centre is known for being one of Perth's best business accommodation providers due to its unbeatable location in the heart of the business and retail precinct. The hotel has all the facilities expected from a business hotel, including secure parking, a business center, and fast Wi-Fi. It also offers seven flexible function and meeting rooms and provides audio-visual equipment for hire.

Accessible Hotel
Holiday Inn Perth City Centre offers accessible rooms equipped with a King bed, a roll-in shower in the bathroom, alarms for the hearing impaired, and additional bathroom handrails, ensuring a comfortable stay for guests with accessibility needs.

Hotel with Gym
Holiday Inn Perth City Centre includes good fitness facilities. It provides a convenient location and essential amenities for travelers looking to stay active.

4-Star Hotel
Located in the heart of Perth CBD, this hotel provides warm and welcoming accommodation within walking distance of the city's main attractions and shopping district. It is known for its family-friendly benefits, including the Kids Stay & Eat Free program.

Room Types
Standard Room King or two queen beds, flat-screen tv, wifi and tea/coffee making facilities. Bedding configuration will be confirmed upon arrival, subject to availability. 28 sqm.

Standard Queen Room with Two Queen Beds Two queen beds in a 28 sqm room with flat screen tv, wifi and tea/coffee making facilities.

Upgraded Standard Room Located on the upper levels this room features a king bed or two queen beds, flat screen tv, wifi and tea/coffee making facilities. Bedding configuration will be confirmed upon arrival, subject to availability. A complimentary welcome amenity pack of wine, chocolate, crisps and water is also included.

Standard King Room A 28 sqm room with king bed, flat-screen tv, wifi and tea/coffee making facilities.

Standard King Room - Disability Access King bed in 28 sqm room with a roll in shower, alarms for the hearing impaired, flat-screen tv, wifi and tea/coffee making facilities.

1 King 2 Single Beds Premium Room Perfect for families, this spacious 40 sqm room features a king bed and two single beds in a separate adjoining room. Other features include wifi, tea/coffee making facilities and 2x flat-screen tv's.

Standard King Room with View A 28 sqm room located on upper levels with views of Hay Street or neighbourhood rooftops. Features a king bed and walk in shower, wifi, flat-screen tv and tea/coffee making facilities. A complimentary welcome amenity pack of wine, chocolate, crisps and water is also included.

2 Queen Beds Standard Neighbourhood View A 28 sqm room located on upper levels with views of Hay Street or neighbourhood rooftops. Features two queen beds and walk in shower, bath, wifi, flat-screen tv and tea/coffee making facilities. A complimentary welcome amenity pack of wine, chocolate, crisps and water is also included.

2 Queen Beds Standard Separate Bath A 28 sqm room with two queen beds and a separate bathtub and walk-in shower. Other features include a flat-screen tv, wifi and tea/coffee making facilities.

1 King Bed Standard Separate Bath King bed in 28 sqm room with a separate bathtub and shower. Features also include a flat-screen tv, wifi and tea/coffee making facilities.

Guest Reviews
8.6
Very Good
Location
Holiday Inn Perth City Centre by IHG, boasts an exceptional location that is a standout feature for numerous guests. Situated right in the heart of Perth's central business district, this hotel is ideally positioned for both business and leisure travelers. Guests appreciate its close proximity to public transport, making navigating the city effortless. The hotel’s central spot means easy access to a plethora of shops, restaurants and cafes, ensuring visitors are never far from dining and shopping options.

Furthermore, the hotel is within a short walking distance to popular attractions such as the river, exhibition center, mall and the RAC arena. For those attending conferences or exploring the cultural sights like museums and libraries, the strategic location proves convenient. The nearby Perth Train Station further enhances accessibility, connecting guests to wider Perth.

The combination of a clean environment, comfortable rooms and friendly staff adds to the appeal, making it a preferred choice for many. Guests also note the convenience of parking located just opposite the hotel, although it comes with a fee. With so much within walking distance, including the main shopping district, food spots and transport options, the hotel’s location is frequently described as perfect, fabulous and unbeatable.

Whether visiting for business, a family staycation or simply to explore the city on foot, Holiday Inn Perth City Centre's central and accessible position consistently garners high praise from its guests.

Breakfast
Breakfast at the Holiday Inn Perth City Centre generally receives high praise from many guests. The buffet breakfast is frequently lauded as great with particular admiration for its variety and abundance. Guests appreciate the extensive selection, labeling of dietary options such as gluten-free and vegetarian and often describe the breakfast as amazing or the best buffet breakfast in Perth.

The breakfast team is noted for being welcoming and friendly, enhancing the dining experience. Specific items like the freshly made omelettes receive special mentions for their deliciousness.

However, there are a few mixed opinions. Some guests point out that certain buffet items can be cold and there could be more variety in offerings. Delays in refilling the buffet and occasional incorrect orders are noted issues. A few reviews also mention that the breakfast quality can be inconsistent and the service slow at times.

Overall, while there are some areas for improvement, the breakfast at the Holiday Inn Perth City Centre is largely considered to be plentiful, tasty and convenient, offering good value and a range of choices to satisfy most guests.

Dinner
Ivy and Bean offers a pleasant ambiance for dinner and Ivy & Jack also stands out as a good venue for a meal. The food is generally praised with adjectives like great and delicious and the wait staff is noted for being very attentive and friendly. Diners have had such positive experiences with dinner that some returned for breakfast. However, experiences with room service were less favorable with complaints of cold food and missing items. The on-site restaurant features a buffet breakfast and leaves a generally positive impression despite a few mixed reviews about meal quality and cost, particularly in terms of children's options. Overall, the in-house dining experience at Holiday Inn Perth City Centre offers a blend of commendable service and flavorful dishes, making it a worthwhile option when staying at the hotel.

Rooms
Holiday Inn Perth City Centre by IHG, garners overwhelmingly positive feedback for its rooms. Guests frequently highlight the cleanliness, comfort and modernity of the accommodations. Many reviews praise the rooms for being spacious, noting their well-maintained and spotless presentation. Comfortable beds, including king-size options, are a recurring theme with some guests mentioning the availability of appropriately labeled firm and soft pillows that contribute to a restful sleep.

The rooms are described as cozy yet inviting with amenities such as good WiFi connectivity and well-appointed bathrooms enhancing the stay. Visitors appreciate the consistency between the promotional images and the actual offerings, expressing satisfaction with the overall room size and functionality. Quietness and effective ventilation further add to the delightful experience.

A notable mention is the hotel's prime location, situated conveniently for access to nearby dining, shopping and car rental services. While a few reviews mention smaller or outdated rooms, the majority of feedback points to the spaciousness and modernized décor, ensuring a pleasant and comfortable stay. With high marks for cleanliness, service and comfort, Holiday Inn Perth City Centre stands out as a prime choice for travelers seeking reliability and quality in their accommodations.

Beds
The beds at Holiday Inn Perth City Centre by IHG, receive high praise from guests, often highlighting their exceptional comfort. Guests frequently mention the beds being big, even comparing them favorably to those in other hotels. The comfort extends to both the beds and pillows with many appreciating the choice between firm and soft pillows, which are properly labeled. Descriptions of the beds range from comfy and super comfortable to exceptionally comfortable with some guests noting that they are the most comfortable beds they've ever slept on. Additionally, the bedding and linens add to the overall comfort, making for an excellent stay. This focus on comfort, combined with the hotel's great location, makes it a top choice for visitors prioritizing a restful night.

Cleanliness
The Holiday Inn Perth City Centre by IHG, receives high marks for its cleanliness and modern facilities. Guests frequently describe the rooms as clean, spacious and extremely comfortable. The hotel itself is noted for being well-maintained and spotless, lending a fresh and inviting atmosphere. Its central location adds to its appeal, making it convenient for travelers. The staff are often highlighted as helpful and pleasant, further enhancing the experience. Detailed feedback points out the well-appointed and tidy nature of both the rooms and common areas, ensuring a consistently high standard of cleanliness throughout the property. This makes the hotel a reliable and attractive option for visitors seeking comfort and convenience in Perth.

Staff
The reviews highlight that the staff at Holiday Inn Perth City Centre by IHG, are consistently praised for their exceptional service. Guests frequently describe the staff as friendly, welcoming and super helpful. Many noted that the staff went out of their way to be attentive and efficient, often checking in with guests to ensure a pleasant stay. Breakfast service garnered particular praise for the staff’s kindness.

Children seemed to get special attention with staff offering treats like ice creams. Whether it's the front desk or the team at the adjacent Ivy and Jack restaurant, the friendly and supportive atmosphere was a recurring theme in guest comments. Overall, reviewers appreciated the high level of customer service with numerous mentions of staff being polite, accommodating and always ready to assist, from managing check-ins to providing useful tips, such as parking recommendations.

Family
Holiday Inn Perth City Centre by IHG, proves to be an excellent option for families with children. It offers unique perks such as free stays and meals for kids during school holidays, making it easy on the budget. Little guests receive special treatment, including green bracelets that allow them to enjoy complimentary dinners when accompanying an adult meal. Additional thoughtful touches like kids packs and the personalized bracelet "vik" add to the charm, ensuring the young ones feel special and engaged.

The hotel is described as very comfortable for family stays, featuring family rooms and amenities carefully tailored for parents with children. While some guests noted the accommodation might be a bit tight for a family of four, the overall feedback was very positive regarding its child-friendly environment. Convenient valet parking adds to the ease of the stay and the staff has been praised for their exceptional service, which greatly improved difficult evenings for some families.

Located in the heart of Perth, the hotel combines great location and value for money, making it an ideal choice for a family staycation. However, it’s worth noting that there were mentions of housekeeping services being overlooked, which could be a minor blemish in an otherwise commendable family-friendly hotel experience.


No, Holiday Inn Perth City Centre by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Perth City Centre by IHG.

No, Holiday Inn Perth City Centre by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Perth City Centre by IHG.

Yes, Holiday Inn Perth City Centre by IHG has a gym.

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