ibis Perth

Perth -31.95161800, 115.85578100 , 334 Murray Street (Show on Map)
7.0
Good


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Summary of reviewsIbis Perth boasts an exceptional central location in the heart of Perth's CBD, offering convenience and accessibility for various attractions. Its proximity to the Murray Street Mall, shopping centers, supermarkets and public transport hubs makes it a perfect base for exploring the city. The hotel's strategic position is especially convenient for those attending events at the nearby RAC Arena and other venues. Guests also appreciate the variety of nearby dining options and cultural spots, enhancing its appeal for both business and leisure travelers.

The breakfast experience at ibis Perth generally receives positive feedback with many guests enjoying the variety and quality of the buffet. The morning meal is often described as substantial and satisfying, complemented by friendly and hospitable staff. However, some guests noted the breakfast menu's lack of variation over extended stays and occasional issues with certain items. Despite these minor drawbacks, the breakfast is considered good value for money.

The dinner offerings, particularly at the attached Rubix Bar and The Grill, receive favorable reviews for their taste and value. Guests highlight the affordability and quality with the sirloin steak at $19 being a standout. Though room service can sometimes experience delays, the overall dining experience remains positive with numerous nearby restaurants and bars providing additional options.

Room reviews at ibis Perth present a mix of positives and areas needing improvement. Guests appreciate the comfort, cleanliness and well-equipped interiors with some rooms offering spacious layouts and city views. However, many note the rooms' small size, dated decor and maintenance issues such as malfunctioning amenities and noise disturbances. Improving room size, cleanliness and modernizing facilities would enhance guest satisfaction.

Cleanliness at ibis Perth garners mixed reviews. While many guests find their rooms neat and well-maintained, others point out issues like stained carpets, mold in bathrooms and overall outdated interiors. Despite these concerns, daily room cleaning and friendly staff efforts are appreciated. Stricter cleaning protocols and refurbishments would greatly enhance the overall experience.

The staff at ibis Perth generally receive high praise for their friendliness, efficiency and helpfulness. Reception staff, in particular, are frequently highlighted for their welcoming demeanor and ability to accommodate guest requests. Although there are occasional instances of less satisfactory service, the overall impression of the staff remains positive.

WiFi reviews are mixed with some guests enjoying reliable and fast internet, while others experience slow, inconsistent connectivity. Enhancing the WiFi service would address one of the primary concerns noted by guests.

Parking at ibis Perth is a mixed experience. The $20 overnight deal at a nearby Wilson Parking offers convenience and affordability, but issues arise due to limited capacity, unclear information and a challenging layout. Improving communication and parking facilities would benefit guests considerably.

Ibis Perth caters well to families, offering convenient family rooms and a central location ideal for exploring the city. The staff's accommodating nature and hearty breakfasts add to the positive experience, though noise from adjacent rooms and nearby clubs can be a concern for light sleepers.

Situated in a lively area, ibis Perth appeals to those seeking access to Perth's vibrant nightlife. The proximity to bars, clubs and restaurants provides easy entertainment options but can lead to nighttime noise disturbances for some guests.

The beds at ibis Perth receive mixed reviews. Many guests find them comfortable and conducive to a good night's sleep, but issues like beds on casters moving around and uncomfortable mattresses are noted by others. Ensuring stable and comfortable beds would improve overall guest comfort.

In summary, ibis Perth is well-regarded for its central location, friendly staff and decent dining options. While some areas, particularly room quality and cleanliness, need improvement, the hotel's overall convenience and value make it a popular choice among travelers.
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Hotel Taking Steps Towards Sustainability
This hotel is mentioned as an easily accessible sustainable option for visitors to Perth.

Hotel near Nightlife Spots
Located on Murray Street, ibis Perth is centrally positioned, offering easy access to Perth's nightlife and entertainment options. Its central location makes it a convenient choice for exploring the city.

Business Hotel
Ibis Perth's central location means it's steps away from the city's top business venues, shopping hubs, and public transport. The hotel offers function rooms suitable for corporate events and conferences, smaller meeting spaces and breakout rooms. It is committed to providing guests with the utmost comfort and quality.

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room Provides you with comfort and convenience in the heart of the Perth shopping precinct. Fully air-conditioned, it offers in-room movies and a cosy double bed.

Standard Twin Room Gives you comfort and convenience in the heart of the Perth shopping precinct. Fully air-conditioned, it offers 1 double bed and 1 single bed.

Superior Queen Room This air-conditioned room is fitted with a work desk, a minibar and a coffee machine. The double room includes a flat-screen TV with cable channels and a private bathroom with a hairdryer. The room also provides ironing facilities as well as internet access. The unit offers 1 bed.

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Premium King Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Accessible Standard Room with One Double Bed The unit has 1 bed.

Guest Reviews
7.0
Good
Location
The ibis Perth is frequently praised for its superb central location in the heart of Perth's CBD. Guests consistently highlight the convenience of being within walking distance to numerous key attractions, including the Murray Street Mall, various shopping centers, supermarkets and the Perth train and bus stations. The proximity to public transport makes it easy for visitors to explore the city and its surroundings. The hotel's strategic location is perfect for those attending events at the nearby RAC Arena and other city venues, as well as for those in town for business or shopping trips. Guests also appreciate the variety of nearby dining options, from casual eateries to vibrant bars and cafes. Additionally, the hotel's access to cultural and tourist spots, such as museums and theaters, further enhances its appeal. Overall, ibis Perth's location remains its standout feature, meeting the needs of travelers seeking convenience, accessibility and a lively urban experience.

Breakfast
The breakfast at Ibis Perth has garnered a mixed bag of reviews, though leaning on the positive side. Most guests appreciated the good variety and tasty options available, describing the breakfast as substantial and of great quality, comparable to other 4-star hotels in Australia. The breakfast buffet often received praise for being plentiful, well-stocked and providing a fulfilling start to the day. In addition, the staff were frequently highlighted for their friendliness and hospitality, adding a pleasant touch to the morning meal experience.

However, there were some recurring concerns. Guests noted that the breakfast menu remained unchanged over multiple days, which affected the overall satisfaction for longer stays. Some reviewers pointed out issues with the cooked food, mentioning items like dry sausages, soggy bacon and undercooked tomatoes. There were also mentions of sticky breakfast tables and issues with the coffee machines.

A few reviews suggested improvements, such as catering more to Halal/Muslim travelers and improving the gluten-free options available. Despite these criticisms, many guests still found the breakfast good value for money and enjoyed the convenience of having it included in their stay. The live music during breakfast was an added delight for some visitors, enhancing their overall experience at the hotel.

Dinner
The dining experience at ibis Perth receives generally positive feedback, particularly for dinner options. Guests often praise the food's value and taste with specific mentions of the sirloin steak at Rubix bar being a standout at just $19. The attached restaurant is very good, offering a variety of meals suited to different preferences, including The Grill, which provides an excellent selection of both small and large meals.

The evening meals are frequently described as well-cooked and superb with room service often delivering delicious food right to guests' rooms. However, some reviews point out issues with room service, such as long waits for tray collection and occasional service lapses.

Despite these minor setbacks, guests appreciate the hotel's proximity to numerous external dining options, including restaurants, bars and nightclubs, ensuring that dining needs are easily met. The hotel dining facilities, although impacted by noise from the bar at times, generally deliver satisfying meals with good variety and notable dinner specials.

In summary, dining at ibis Perth offers great value and tasty meals, especially for dinner with convenient access to other local eating and entertainment options.

Rooms
The guest reviews for the rooms at ibis Perth offer a mix of positive attributes and areas in need of improvement. On the plus side, many guests appreciated that the rooms were comfortable, clean and well-equipped with common amenities like irons, hair dryers and fridges. Some rooms were described as spacious with lovely city views, making them suitable for short stays. The straightforward and modern decor was highlighted by a few guests, alongside the essential cleanliness and tidiness of the rooms.

However, numerous guests found the rooms to be quite small and in need of refurbishment. The age and wear of the interiors, including dated decor, stained carpets and malfunctioning amenities like TV remotes and shower doors, were frequently mentioned. Issues with overall cleanliness and maintenance, such as dust, mold and foul odors, detracted from the experience for some travelers. Noise from both internal and external sources was also a common concern, as was the outdated and cramped state of the bathrooms.

Despite these drawbacks, the basic comfort and strategic location of ibis Perth remain appealing to those seeking affordable accommodation. However, for a more enjoyable stay, improvements in room size, cleanliness standards and modernizing the facilities would significantly benefit future guests.

Beds
At ibis Perth, guests have shared mixed experiences regarding the quality and comfort of the beds. Many reviewers found the beds to be very comfortable, praising them for being spacious and providing a good night's sleep. Comments about the beds being "very comfortable" or "comfy" are frequent, noting that the bedding is clean and in good condition, contributing positively to their stay.

However, some guests reported issues with the beds moving around, especially those on casters. This instability was particularly noted with twin beds, which tended to roll around the room, making sleep less peaceful. A few guests found the beds to be uncomfortable, citing factors such as old, thin mattresses or beds that dipped or tilted due to missing legs. Additionally, there were remarks about hard and springy mattresses that didn’t meet some guests' comfort standards.

Pillow quality was another area of concern with multiple guests suggesting they need replacement. These reviews highlighted pillows being too soft or uncomfortable, negatively affecting the overall sleeping experience.

Despite some negative comments, the consistent praise for bed comfort suggests that while there may be room for improvement, many guests still find the bedding at ibis Perth to be satisfactorily comfortable for their needs.

Cleanliness
Travelers to 'ibis Perth' have varied experiences regarding the cleanliness of the hotel, though numerous guests appreciated positive aspects of the hotel's maintenance. Rooms are often described as neat, clean and comfortable with many mentioning that the property is tidy and well-kept overall. Daily room cleaning is highlighted and staff are frequently noted as friendly and helpful. There are commendations for the excellent showers with plenty of hot water.

However, a significant number of reviews point out areas where the hotel could improve. Hallway carpets are a recurring issue, repeatedly mentioned as stained, sticky and overdue for replacement. Bathrooms also receive mixed reviews with several guests noting mould presence and a need for deep cleaning. The furniture, fixtures and interiors have been described as needing a facelift with outdated TV sets and scuffed walls frequently noted.

Some guests encountered issues with dirty towels, unclean utensils and dusty floors and the presence of mould around showers and sinks was mentioned several times. The occasional smell of mustiness and cigarette smoke added to the dissatisfaction for some. While some areas of the hotel, like the breakfast tables, were noted as sticky, others were praised for their cleanliness.

Overall, while many guests found the rooms and property to be satisfactorily clean, numerous reviews highlighted the need for a thorough update and stricter cleaning protocols to address recurring issues.

Staff
The staff at ibis Perth generally receive high praise with many reviews highlighting their friendliness and helpfulness. Guests frequently mention the reception staff as being particularly welcoming and efficient, especially during check-ins. Many describe the staff as positive, kind and accommodating, going out of their way to fulfill requests such as late check-outs and assisting with luggage. The customer service is often depicted as wonderful with detailed explanations and courteous interactions being common themes.

Notably, several guests delighted in small gestures from the staff, like providing free breakfast in response to wait times. The 24-hour reception service was appreciated for its constant availability and swift assistance. Despite several instances of exemplary service, there are a few isolated complaints about staff unfriendliness, a lack of useful assistance and some negative experiences with the receptionist. However, these negatives are minor compared to the overall positive sentiment about the staff's friendliness and helpfulness, leaving a generally favorable impression of the team's dedication and hospitality.

Wi-Fi
Visitors to ibis Perth have provided mixed reviews regarding the hotel's WiFi service. Many guests commended the reliable and fast internet, praising the good connectivity in their rooms. However, a significant number of reviews highlighted issues, describing the WiFi as poor, slow and sometimes unusable. Some guests faced difficulties connecting to the network, experiencing frequent dropouts and inconsistent speed, which significantly affected activities like using MS Teams or LinkedIn. Overall, while some visitors enjoyed satisfactory internet speed, many others suggested that the WiFi service at ibis Perth needs considerable improvement.

Parking
The parking situation at ibis Perth presents a mixed picture for guests. On the positive side, parking options are reasonably priced with an overnight deal of $20 at a nearby Wilson Parking on Queen Street, which is just a minute's walk from the hotel. This arrangement provides value for money and convenience, especially for those not wanting to drive around the city.

Guests have mentioned that parking was sufficient, adequate and close by, making it easy to park and manage logistics. Some found it affordable, finding relief in not having to take their car up elsewhere. The hotel provides parking spots under the building and some appreciated early check-ins which facilitated smoother parking arrangements.

However, there are notable downsides. The information about parking was often unclear with some experiencing difficulties and frustrations due to incorrect or insufficient details provided by the staff and online. The carpark itself has a limited capacity, only holding six cars and was described as very dirty. Additionally, the 2m height clearance was not always communicated properly, posing issues for larger vehicles.

Several guests found the parking layout cramped and challenging with some describing it as too tight for bigger cars. Disabled parking was limited, adding to accessibility concerns. The absence of direct access to the underground car park and no parking notes on the hotel website further complicated the experience. Occasionally, the carpark was out of order, forcing guests to leave their cars across the road and pay a fee.

In summary, while ibis Perth offers affordable and conveniently located parking options, the experience can be hit or miss due to inconsistencies in communication, challenging parking layouts and occasional lack of availability.

Family
Ibis Perth offers a family-friendly environment with plenty of accommodations suitable for family visits. The hotel staff demonstrates flexibility by accommodating late visits from older children, ensuring that younger family members are well looked after. Family rooms are available, making it a convenient choice for those traveling with children.

Ibis Perth's excellent location serves as an added advantage for families who love to explore on foot, being close to various attractions and amenities. Guests appreciated the polite staff and the hearty breakfasts provided, which added to their pleasant stay. However, there have been some concerns about noise levels from adjacent rooms and nearby clubs, which may disturb light sleepers or infants.

While the common areas like dining and room carpets could be cleaner, the staff is responsive and makes efforts to address any issues promptly. Overall, Ibis Perth remains a suitable option for families looking for convenience and decent service amidst a central urban setting.

Nightlife
Nestled in the heart of Perth, ibis Perth offers travelers a prime location with direct access to the city's vibrant nightlife. The hotel boasts close proximity to an array of bars, clubs and restaurants, making it a convenient choice for those eager to explore local dining and entertainment options. Guests can simply step outside and find themselves amidst bustling streets filled with nightlife opportunities and amazing bars. The nightlife is just a short walk away, providing easy and accessible enjoyment for night owls.

However, guests should be prepared for the downside of such a prime location—noise. The music from nearby nightclubs and bars can be heard in the rooms, particularly on Friday and Saturday nights with some reporting loud sounds until early morning. This can be disruptive for those seeking a quiet night’s sleep. Despite this, the centrality for dining and nightlife makes ibis Perth a notable choice for those looking to immerse themselves in the vibrant local scene.

3 Star
Ibis Perth is a three-star accommodation offering a reasonable and budget-friendly option for city trips. Centrally located, it provides basic amenities and facilities that align with three-star rating expectations. Guests noted that it is an affordable and value-for-money choice, particularly for families. The breakfast provided matches the tariff for this type of hotel.

However, the property shows signs of needing maintenance and renovation with some areas described as tired and run down. While it is a good option for those who simply need a place to sleep, it does lack frills and fancy toiletries. Despite its central city location, which adds to its appeal, the overall experience might feel uneven due to these factors.

The hotel is reasonably priced with supplementary costs for parking. Housekeepers maintain service levels consistent with a three-star establishment. In summary, Ibis Perth offers great value for those looking for an affordable stay in the city, though its decor and facilities may appear basic and outdated.

Business
Ibis Perth offers a prime location for business travelers with easy access to the central business district, making it ideal for both meetings and city exploration. The hotel is well-secured and presents itself as an excellent choice for those on business. Its proximity to numerous businesses further enhances its convenience for work-related stays.

While the hotel is generally recommended for business needs, potential guests should be aware that it offers limited business facilities. Despite some features being sub-par, it remains a suitable option for business trips due to its functionality and strategic downtown positioning.

Overall, Ibis Perth caters well to the needs of business travelers, providing a decent array of amenities and services that make it a practical choice for central city meetings and business activities in Perth.

Accessible
ibis Perth is well-regarded for its accessible features and strategic location. The central location offers easy access to shopping, dining areas and nearby attractions such as Perth Arena and His Majesty’s Theatre. The hotel is accessible from the central train station and provides convenient transport links, including free buses that simplify travel around the city.

The hotel is praised for being handicap accessible, catering to guests with mobility issues and providing essential accessible services. The dual elevator access and staff's accommodating nature ensure that accessibility remains a primary focus.

Despite some minor maintenance concerns, such as the need for painting in halls and rooms and occasional bathroom issues like leaking sinks and toilet flush problems, the cleanliness and overall good accessibility of the facility are apparent.

ibis Perth guarantees guests with disability needs a hassle-free stay with its accessible and centrally located premises.


No, ibis Perth doesn't have any pool.

No, a spa isn't available at ibis Perth.

No, ibis Perth doesn't allow dogs.

Yes, parking facilities are available at ibis Perth.

Yes, ibis Perth has a gym.

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