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Summary of reviewsHoliday Inn Calais Coquelles by IHG, enjoys a prime location just minutes from the Eurotunnel terminal and close to the ferry port, local attractions and shopping centers. This makes it an ideal choice for travelers crossing the Channel or exploring the Pas-de-Calais region. The serene setting amidst meadows and trees offers a tranquil retreat while still providing easy access to essential amenities.
Guests praise the hotel’s breakfast offerings for the variety and quality of food, frequently described as delicious and plentiful. The early start time for breakfast services is appreciated by those departing early. Dinner reviews are mixed with commendations for quality and taste countered by critiques about the limited menu and high prices. Service in the restaurant also varies with some noting efficiency and others reporting slow service.
Room accommodations receive high marks for their spaciousness and cleanliness. Comfortable beds and modern décor contribute to the overall positive experience, though some rooms could benefit from updates and improved heating. Cleanliness extends beyond the rooms with well-maintained public spaces, though occasional inconsistencies are noted.
The staff is predominantly praised for their friendliness, efficiency and professionalism, particularly at the front desk. However, some experienced slow service during busy times and felt that restaurant staff could improve.
Free Wi-Fi at the hotel is generally reliable and suited for business needs, though there are minor connectivity issues in certain areas. The spa facilities, including a pool, sauna and gym, add to the hotel's appeal, providing a relaxing environment even if some amenities require maintenance and aesthetic updates.
The gym is well-equipped and a significant perk for guests, though it could use improvements in equipment and space. The pool is popular, especially among families with its maintenance and cleanliness receiving positive comments, despite some issues with temperature and availability.
Finally, the hotel’s parking facilities garner high praise for ample, secure and free parking. The spacious and accommodating parking areas enhance the convenience for guests, especially those with larger vehicles.
Overall, Holiday Inn Calais Coquelles is highly regarded for its excellent location, comfortable accommodations, friendly staff and extensive facilities, making it a top choice for travelers in the area.
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