Poolside Villa
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Summary of reviewsPoolside Villa in Phnom Penh receives high acclaim for its strategically superb location in the vibrant area of Bassac Lane. Guests appreciate the convenience of being within walking distance to numerous bars, restaurants and nightlife options while still enjoying quiet, clean and comfortable rooms. The hotel offers several amenities, including a welcoming swimming pool and social common areas, contributing to an enjoyable stay.
The breakfast experience is generally positive with guests highlighting the tasty and hearty options available at an affordable price. The on-site restaurant serves quality food throughout the day, including breakfast, lunch and dinner, often described as delicious and reasonably priced. Despite minor inconveniences, such as occasional loud music, the dining ambiance is cozy and clean.
Room reviews are mixed; many guests appreciate the cleanliness, comfort and spacious accommodations, including good air conditioning and balconies for some rooms. However, some reviews point out significant downsides like small room size, musty smells and poor ventilation with occasional issues around cleanliness and maintenance.
While Poolside Villa often meets expectations for cleanliness, some areas require improvement, especially bathrooms and certain rooms. Despite these inconsistencies, the general environment is tidy and pleasant.
The staff receives frequent praise for their friendliness, helpfulness and excellent service. Guests consistently compliment the reception in particular for their professional and courteous manner. While there are a few mentions of inconsistent experiences, the majority of reviews are overwhelmingly positive about the staff's dedication to ensuring a delightful stay.
The hotel’s Wi-Fi is generally satisfactory, though some guests experience issues with connectivity on the upper floors. The onsite pool is a significant highlight, often described as clean, relaxing and well-maintained. The communal area around the pool, including a bar, adds to the hotel’s relaxed ambiance and social vibe.
Ideal for families, couples and even business travelers, Poolside Villa offers practical amenities, including printing services, SIM cards and transportation options. The environment is suitable for families with private rooms and a peaceful atmosphere, making it a comfortable and convenient choice.
Overall, Poolside Villa is appreciated for its prime location, quality dining options, helpful staff and pleasant pool area, though room conditions and cleanliness may need more attention for an optimal guest experience.
Categories
The breakfast experience is generally positive with guests highlighting the tasty and hearty options available at an affordable price. The on-site restaurant serves quality food throughout the day, including breakfast, lunch and dinner, often described as delicious and reasonably priced. Despite minor inconveniences, such as occasional loud music, the dining ambiance is cozy and clean.
Room reviews are mixed; many guests appreciate the cleanliness, comfort and spacious accommodations, including good air conditioning and balconies for some rooms. However, some reviews point out significant downsides like small room size, musty smells and poor ventilation with occasional issues around cleanliness and maintenance.
While Poolside Villa often meets expectations for cleanliness, some areas require improvement, especially bathrooms and certain rooms. Despite these inconsistencies, the general environment is tidy and pleasant.
The staff receives frequent praise for their friendliness, helpfulness and excellent service. Guests consistently compliment the reception in particular for their professional and courteous manner. While there are a few mentions of inconsistent experiences, the majority of reviews are overwhelmingly positive about the staff's dedication to ensuring a delightful stay.
The hotel’s Wi-Fi is generally satisfactory, though some guests experience issues with connectivity on the upper floors. The onsite pool is a significant highlight, often described as clean, relaxing and well-maintained. The communal area around the pool, including a bar, adds to the hotel’s relaxed ambiance and social vibe.
Ideal for families, couples and even business travelers, Poolside Villa offers practical amenities, including printing services, SIM cards and transportation options. The environment is suitable for families with private rooms and a peaceful atmosphere, making it a comfortable and convenient choice.
Overall, Poolside Villa is appreciated for its prime location, quality dining options, helpful staff and pleasant pool area, though room conditions and cleanliness may need more attention for an optimal guest experience.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Guest Reviews
Poolside Villa in Phnom Penh consistently receives high praise for its superb location. Positioned ideally in the vibrant area of Bassac Lane, the villa is surrounded by a bustling neighborhood filled with bars, restaurants and nightlife options. Guests frequently mention the convenience of being within walking distance to many local attractions, making it an excellent choice for tourists looking to explore the city.
The central location ensures that guests can easily access key points of interest, trendy eateries and social hotspots. Despite being close to the action, the rooms are described as quiet, clean and comfortable, providing a peaceful retreat after a day of sightseeing or night of revelry.
In addition to its prime location, Poolside Villa is appreciated for its amenities, including a welcoming swimming pool and social common areas. The staff receives commendations for their friendly and helpful service, enhancing the overall experience. Whether visiting Phnom Penh for its history or nightlife, Poolside Villa offers a strategically placed, comfortable and affordable stay.
The breakfast experience at Poolside Villa garners positive attention from guests, who regularly highlight the good and tasty food available. Guests can enjoy a hearty and delicious breakfast, often featuring options like a full Irish or English breakfast with many noting the value provided by the menu offerings. The price points are particularly appreciated with several comments mentioning that a substantial meal can be enjoyed for an affordable rate with some noting prices around $4. The on-site restaurant also receives commendations for its consistent standard, serving good quality food that extends beyond breakfast to all-day dining.
While the overall feedback leans towards praise, a few guests did point out that breakfast can sometimes be on the smaller side and occasionally expensive. Despite these minor criticisms, the general consensus indicates satisfaction with the breakfast, underpinned by the clean dining environment and the variety offered. The affordability of the restaurant itself is frequently noted, adding to the convenient and pleasurable breakfast experience at Poolside Villa.
Poolside Villa has a noteworthy reputation for its dining options, consistently praised by guests for the quality and taste of the meals. The restaurant, which serves breakfast, lunch, dinner and a variety of drinks, is highlighted as very good, often mentioned alongside the hotel's inviting swimming pool. Diners can expect an extensive menu offering Cambodian cuisine and even some comforting home-style dishes, ensuring there's something for everyone.
Guests frequently describe the food as amazing, delicious and reasonably priced. The bar and cafe also deliver a pleasing range of affordable and tasty food and drink options. Moreover, the restaurant is lauded for its cozy ambiance and cleanliness.
Although minor inconveniences like loud music in the restaurant and issues with guest behavior were occasionally noted, these do not overshadow the overwhelmingly positive feedback on the dining experience at Poolside Villa. The establishment's efforts in providing excellent culinary offerings make it a dining destination worth considering.
Poolside Villa offers a range of room options that generally receive mixed reviews from guests. On the positive side, many appreciate the cleanliness and comfort of the rooms. Descriptions often highlight spacious and well-maintained accommodations with some rooms featuring balconies and good air conditioning. Guests often commend the hotel for its reasonable pricing and the overall organization of the rooms, making them adequate and functional for a pleasant stay.
However, several guests note significant downsides, primarily concerning room size and ventilation. Many rooms are described as very small with some barely larger than the bed itself. There are frequent mentions of a damp or musty smell and some guests have had issues with humidity and mold. The lack of windows or windows facing brick walls also contributes to a claustrophobic atmosphere in certain rooms.
Other drawbacks include inconsistencies between the photos and the actual room conditions, such as cleanliness issues and broken fixtures. Some guests find the rooms to be dark, lacking natural light and minimal in amenities like storage space, refrigerators and safety boxes. Noise from outdoor equipment and nearby construction has also been a point of complaint.
While some find the simplicity and basic nature of the rooms acceptable for a comfortable stay, others feel these aspects detract significantly from their experience. Choosing the right room seems to be crucial for a satisfactory stay at Poolside Villa.
Guests at Poolside Villa have shared mixed opinions about the beds, but several highlights emerge on the positive side. A significant number of visitors found the bedding to be comfortable with mentions of cozy and large beds bringing notable praise. Many reviews underscored the comfort of both the beds and pillows with phrases like very comfy bed and big soft bed frequently noted.
However, some guests experienced discomfort, describing the beds as too firm or rock hard. There were also mentions of thin duvets, which left some feeling cold in otherwise chilled rooms. While some visitors found the beds cozy and comfortable, others found them noisy and uncomfortably firm. The size of the beds was generally appreciated with several references to large and spacious sleeping arrangements.
Overall, while there is a good portion of guests who were quite satisfied with the bed comfort at Poolside Villa, the hotel may need to address concerns regarding bed firmness and bedding to ensure a universally comfortable experience.
Poolside Villa receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciated the hotel's cleanliness, highlighting clean rooms, spacious accommodations and a clean pool. Words like very clean, super clean and impeccable cleanliness were commonly used to describe the rooms, communal areas and surroundings. The location was often noted for being both clean and quite peaceful, which contributed to a comfortable stay overall.
However, some guests noted areas that required improvement. Issues such as dirty sheets, mold in bathrooms, unpleasant smells and inadequate maintenance were mentioned by several reviewers. In particular, some bathrooms and toilets were identified as needing deeper cleaning and renovation. Specific complaints included used soap in showers, dirty bathroom walls and sand falling into the pool from nearby construction. Though the general organization and cleanliness were praised, some guests felt that the consistency in maintaining cleanliness could be better.
In summary, while Poolside Villa often meets expectations for cleanliness and offers a generally tidy and pleasant environment, there are areas— especially bathrooms and some rooms— that require attention to ensure an optimal guest experience.
Poolside Villa boasts an exceptional reputation thanks to its outstanding staff. Guest reviews frequently highlight the friendliness, helpfulness and overall positive demeanor of the team. From the reception to the restaurant and bar, the staff are described as super friendly, welcoming and always ready to assist. Many guests appreciated the level of service, noting that employees were not only attentive but also incredibly courteous and approachable.
Travelers were particularly impressed by the reception staff, who received numerous mentions for their professional and caring manner. Across various departments, employees were praised for being kind, helpful and efficient with multiple reviewers specifically commenting on their ability to speak English fluently. Whether they were offering a warm smile, promptly answering questions or providing valuable assistance, the staff at Poolside Villa consistently left a lasting positive impression on guests.
However, it's worth noting that a few guests mentioned inconsistent experiences, indicating that not all staff members were equally friendly or helpful. Despite these occasional drawbacks, the overwhelming majority of reviews paint a picture of a team dedicated to ensuring guests have a delightful stay.
Poolside Villa generally offers a satisfactory Wi-Fi experience with many guests noting the good and reliable internet service. Fast and very good Wi-Fi were commonly praised, making it easy for guests to stay connected. However, some reviews highlighted issues with the Wi-Fi on the upper floors and occasional problems such as disconnections or slow speeds. Overall, the Wi-Fi quality was decent downstairs, although there were mixed experiences reported from those who stayed on the second floor.
The Poolside Villa has generally received positive feedback regarding its pool. Guests commonly describe the pool and surrounding social area as nice and relaxing, highlighting it as a pleasant spot to cool down, especially on hot days. Reviewers frequently mention that the pool is clean and well-maintained, adding to the enjoyment of their stay. The communal area by the pool, complete with a bar, is appreciated for its relaxed ambiance and good vibes, making it an ideal place to unwind.
Several reviews also note the friendly and helpful staff, along with the convenient location of the hotel, adding to its appeal. The pool and communal spaces are often mentioned together as key features that enhance the hotel’s overall atmosphere.
However, some reviews point out issues such as occasional maintenance needs, noting that the pool can at times appear less clean with cracked tiles or murky water. A few guests mentioned disruptions from early morning construction noise and the pool being unavailable during renovations.
Despite these occasional drawbacks, the general consensus is that the pool at Poolside Villa contributes positively to the guest experience, offering a refreshing and enjoyable retreat.
Poolside Villa offers a welcoming environment ideal for both families and couples seeking a home away from home. Known for its family-friendly atmosphere, the hostel provides a calm and comfortable stay, making it perfect for groups and those with children. The private rooms are especially suitable for families, ensuring both convenience and comfort. The location is strategically placed, being close enough to night bars without the noise, contributing to a peaceful experience. Guests have appreciated the great service, including check-in options and the facility for storing suitcases, making travel hassle-free. Overall, it provides a pleasant and satisfying family stay, keeping even the younger guests entertained and happy.
Poolside Villa caters effectively to both business and leisure travelers by offering practical amenities. Business travelers can benefit from services such as printing documents and acquiring SIM cards with 30-day plans for £6, ensuring they're always connected. The prompt pick-up service and reasonably priced bus tickets add convenience for those on tight schedules or with urgent matters to address. The reviews also highlight an overall sense of extra hospitality, enhancing the stay. Despite a mix of opinions on its suitability specifically for business travelers, the positive feedback on practical services suggests it could still be a viable option for work-related stays.
Located within a vibrant social area, Poolside Villa's outdoor pool consistently earns praise from guests. Visitors frequently highlight the pool as very nice, lovely and enjoyable with many mentioning its cleanliness and the relaxing atmosphere it provides. The well-maintained pool area also boasts additional amenities like a pool table, darts and a bar, enhancing the overall experience. Though some guests note issues with over-chlorination and occasional lapses in cleanliness, the general consensus is that the poolside environment is great for chilling out and socializing. Overall, the pool at Poolside Villa is a well-regarded feature, contributing positively to the guest experience.
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Location
The central location ensures that guests can easily access key points of interest, trendy eateries and social hotspots. Despite being close to the action, the rooms are described as quiet, clean and comfortable, providing a peaceful retreat after a day of sightseeing or night of revelry.
In addition to its prime location, Poolside Villa is appreciated for its amenities, including a welcoming swimming pool and social common areas. The staff receives commendations for their friendly and helpful service, enhancing the overall experience. Whether visiting Phnom Penh for its history or nightlife, Poolside Villa offers a strategically placed, comfortable and affordable stay.
Breakfast
While the overall feedback leans towards praise, a few guests did point out that breakfast can sometimes be on the smaller side and occasionally expensive. Despite these minor criticisms, the general consensus indicates satisfaction with the breakfast, underpinned by the clean dining environment and the variety offered. The affordability of the restaurant itself is frequently noted, adding to the convenient and pleasurable breakfast experience at Poolside Villa.
Dinner
Guests frequently describe the food as amazing, delicious and reasonably priced. The bar and cafe also deliver a pleasing range of affordable and tasty food and drink options. Moreover, the restaurant is lauded for its cozy ambiance and cleanliness.
Although minor inconveniences like loud music in the restaurant and issues with guest behavior were occasionally noted, these do not overshadow the overwhelmingly positive feedback on the dining experience at Poolside Villa. The establishment's efforts in providing excellent culinary offerings make it a dining destination worth considering.
Rooms
However, several guests note significant downsides, primarily concerning room size and ventilation. Many rooms are described as very small with some barely larger than the bed itself. There are frequent mentions of a damp or musty smell and some guests have had issues with humidity and mold. The lack of windows or windows facing brick walls also contributes to a claustrophobic atmosphere in certain rooms.
Other drawbacks include inconsistencies between the photos and the actual room conditions, such as cleanliness issues and broken fixtures. Some guests find the rooms to be dark, lacking natural light and minimal in amenities like storage space, refrigerators and safety boxes. Noise from outdoor equipment and nearby construction has also been a point of complaint.
While some find the simplicity and basic nature of the rooms acceptable for a comfortable stay, others feel these aspects detract significantly from their experience. Choosing the right room seems to be crucial for a satisfactory stay at Poolside Villa.
Beds
However, some guests experienced discomfort, describing the beds as too firm or rock hard. There were also mentions of thin duvets, which left some feeling cold in otherwise chilled rooms. While some visitors found the beds cozy and comfortable, others found them noisy and uncomfortably firm. The size of the beds was generally appreciated with several references to large and spacious sleeping arrangements.
Overall, while there is a good portion of guests who were quite satisfied with the bed comfort at Poolside Villa, the hotel may need to address concerns regarding bed firmness and bedding to ensure a universally comfortable experience.
Cleanliness
However, some guests noted areas that required improvement. Issues such as dirty sheets, mold in bathrooms, unpleasant smells and inadequate maintenance were mentioned by several reviewers. In particular, some bathrooms and toilets were identified as needing deeper cleaning and renovation. Specific complaints included used soap in showers, dirty bathroom walls and sand falling into the pool from nearby construction. Though the general organization and cleanliness were praised, some guests felt that the consistency in maintaining cleanliness could be better.
In summary, while Poolside Villa often meets expectations for cleanliness and offers a generally tidy and pleasant environment, there are areas— especially bathrooms and some rooms— that require attention to ensure an optimal guest experience.
Staff
Travelers were particularly impressed by the reception staff, who received numerous mentions for their professional and caring manner. Across various departments, employees were praised for being kind, helpful and efficient with multiple reviewers specifically commenting on their ability to speak English fluently. Whether they were offering a warm smile, promptly answering questions or providing valuable assistance, the staff at Poolside Villa consistently left a lasting positive impression on guests.
However, it's worth noting that a few guests mentioned inconsistent experiences, indicating that not all staff members were equally friendly or helpful. Despite these occasional drawbacks, the overwhelming majority of reviews paint a picture of a team dedicated to ensuring guests have a delightful stay.
Wi-Fi
Pool
Several reviews also note the friendly and helpful staff, along with the convenient location of the hotel, adding to its appeal. The pool and communal spaces are often mentioned together as key features that enhance the hotel’s overall atmosphere.
However, some reviews point out issues such as occasional maintenance needs, noting that the pool can at times appear less clean with cracked tiles or murky water. A few guests mentioned disruptions from early morning construction noise and the pool being unavailable during renovations.
Despite these occasional drawbacks, the general consensus is that the pool at Poolside Villa contributes positively to the guest experience, offering a refreshing and enjoyable retreat.
Family
Business
Outdoor Pool
Yes, Poolside Villa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Poolside Villa.
No, Poolside Villa doesn't allow dogs.
No, parking facilities aren't available at Poolside Villa.
No, Poolside Villa doesn't have a gym.
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