Sovanphum Riverside

Phnom Penh 11.56698500, 104.93109100 , House7, Street 178, Sangket Chey Chum Nas (Show on Map)


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Summary of reviewsSovanphum Riverside garners positive reviews for its prime location and inviting atmosphere, making it an excellent choice for travelers exploring Phnom Penh. Guests highly appreciate its proximity to key attractions like the Royal Palace and National Museum, as well as its scenic riverside views and access to numerous local dining options. The convenience of being close to shops, markets and high-quality massage centers, coupled with a calm and peaceful environment, allows visitors to enjoy the hustle and bustle of the city without compromising on comfort.

The breakfast at Sovanphum Riverside is well-received, offering a simple but satisfying start to the day with a variety of options, including European-style meals. Despite some remarks on the limited choices, the quality and taste remain commendable and guests appreciate its inclusion in the room price.

The hotel restaurant receives praise for its delicious and affordable meals, creating a homey atmosphere with a range of nutritious and reasonably priced options. Guests enjoy this dining convenience, noting the presence of friendly staff and pets that add a unique charm.

Rooms at Sovanphum Riverside offer mixed experiences. Many guests praise the spacious, functional and comfortable rooms, often pointing out superb views from balconies and the rooftop terrace. However, some issues such as cleanliness concerns and noise have been reported, indicating a need for improvement in these areas.

Cleanliness at the hotel shows room for enhancement with numerous guests mentioning unclean rooms, dust and other hygiene-related problems. While some find their rooms clean and tidy, the predominant sentiment suggests the necessity for better housekeeping practices.

The hotel's staff is widely praised for their friendly, accommodating and efficient service, significantly contributing to the positive guest experience. The team, including standout staff members like Sophia and Bot, are noted for their professionalism and willingness to help, which enhances the overall stay.

Wi-Fi quality at Sovanphum Riverside varies with some guests finding it excellent while others experience intermittent or unreliable connections. Despite this inconsistency, the Wi-Fi generally serves its purpose well when functioning properly.

Beds at the hotel receive mostly positive feedback with guests appreciating their size and comfort, ensuring a good night's rest. While there are occasional remarks about hard mattresses or minor cleanliness issues, the overall sentiment regarding the beds is favorable.

In summary, Sovanphum Riverside stands out for its excellent location, friendly staff, comfortable beds and satisfying dining options, making it a worthy consideration for visitors to Phnom Penh.
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Categories
Cheap Hotel
Located near the riverside, it offers budget-friendly rooms with easy access to the riverfront. Provides a convenient and affordable base for exploring the area.

Hotel for Adults Only
Sovanphum Riverside provides a pleasant riverside setting, making it appealing for adult travelers seeking a scenic and relaxing stay. The hotel offers comfortable accommodations with river views.

Small Hotel
Located at House7, Street 178, Sangket Chey Chum Nas, this hotel offers a cozy and comfortable stay with personalized service. Its riverside location provides a unique and intimate experience.

Hotel with Parking

3-Star Hotel

Room Types
Deluxe King Room The double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Room The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Room with Balcony This air-conditioned double room has a desk, a terrace, city views and a private bathroom. The unit has 1 bed.

Deluxe Single Room The single room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. This single room features a TV. The unit offers 1 bed.

Small Single Room Providing free toiletries, this single room includes a private bathroom with a shower. This single room provides air conditioning and a TV. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower. This twin room has air conditioning, an electric kettle and a TV. The unit has 2 beds.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, an electric kettle, a TV and city views. The unit has 1 bed.

Budget Double Room The spacious double room provides air conditioning and an electric kettle, as well as a private bathroom featuring a shower. This double room features a TV. The unit offers 1 bed.

Guest Reviews
Location
Sovanphum Riverside enjoys a stellar reputation for its prime location, making it a popular choice for visitors exploring the vibrant heart of Phnom Penh. Guests frequently praise its proximity to key attractions like the Royal Palace, National Museum and the scenic riverside. The hotel stands out for being within walking distance of numerous restaurants, bars and markets, allowing visitors to immerse themselves fully in the local culture without needing transportation.

Strategically positioned near Sisowath Quay, it offers breathtaking views of the Mekong River and easy access to river walks, creating a pleasant atmosphere for leisurely evening strolls. Reviews consistently highlight the convenience of its central location, making it ideal for short trips to the capital. Visitors commend the hotel for providing a seamless experience with essential amenities close by, including shops, convenience stores and high-quality massage centers.

Despite being in such an action-packed area, the hotel maintains a peaceful environment, proving that it’s possible to stay in the heart of the action without sacrificing comfort. This balance of convenience and tranquility makes Sovanphum Riverside a top choice for travelers who wish to experience the best of Phnom Penh.

Breakfast
Guests at Sovanphum Riverside have praised the breakfast as a highlight of their stay. Offering a variety of options, the breakfast is often described as delicious, simple but good and served quickly. The complimentary breakfast typically includes eggs, toast, fresh fruits and a hot beverage with some reviews mentioning the availability of European breakfast options. Despite some comments on its simplicity and limited choices, the quality and taste of the offerings generally receive positive remarks. Guests appreciate that breakfast is included in the room price, making it a great value considering the competitive rates. Some find it abundant and filling, though a few noted it wasn't very flexible or met their expectations fully. Overall, the breakfast at Sovanphum Riverside appears to be well-received, contributing positively to the guest experience.

Dinner
At Sovanphum Riverside, guests can enjoy a variety of dining options that consistently receive positive feedback. The hotel restaurant offers good food at reasonable prices, making it an attractive choice for anyone looking to dine in-house. Travelers have found lunch and dinner to be both tasty and affordable. The menu is praised for being not only delicious but also inexpensive, allowing guests to enjoy quality meals without breaking the bank.

The simplicity and healthiness of the food make it a convenient dining option, especially for guests who prioritize nutritious meals. Notably, the atmosphere is described as home-friendly with the presence of the family and their pets adding a unique touch to the dining experience.

Overall, Sovanphum Riverside provides a reliable and satisfying dining experience, whetting the appetite with good food and offering great value for money.

Rooms
Sovanphum Riverside offers a mixed bag of experiences for its guests, showcasing both positive highlights and areas needing improvement with its room amenities. Many visitors appreciated the spacious, clean and functional rooms, some noting the fabulous views of the river and city from their balconies. The rooftop terrace was particularly highlighted for its scenic views, often considered the best feature of the hotel.

Rooms were generally reported as comfortable, equipped with air conditioning, refrigerators and some even boasted big windows and balconies. Guests frequently praised the deluxe double rooms for their size and amenities like comfortable beds and clean bathrooms.

However, not all stays were perfect. Some guests encountered issues like small or dark rooms, cleanliness concerns such as dust, cobwebs, ants and mould and problems with noise. There were also reports of more dated rooms with some guests suggesting these have been worn down over time.

Despite these drawbacks, the convenient location close to the city center, the Royal Palace and other attractions, along with friendly and accommodating staff, made the overall experience decent for most guests. The balance of positives makes it a place worth considering, especially for the views and strategic location, while keeping an eye on room cleanliness and size preferences.

Beds
Sovanphum Riverside is a destination where comfort takes center stage, especially when it comes to their beds. Most guests appreciated the comfort offered by the beds, describing them as big, comfy and with comfortable mattresses. Many reviews highlighted the comfort of the beds and pillows, ensuring a good night's rest. Some guests commented on the cleanliness of the sheets, though a few noted minor issues like old stains and occasional footprints. A couple of reviews mentioned the mattress being wrapped in plastic and some found the mattress a bit hard. However, the overall sentiment remained positive with many guests delighted by the comfort and size of their beds, making Sovanphum Riverside a reliable option for a cozy stay.

Cleanliness
The reviews for Sovanphum Riverside highlight some significant issues regarding the cleanliness of the hotel. Many guests pointed out problems such as unclean rooms, dead cockroaches, dust on floors and questionable sheets. There were also mentions of dirty beds and floors, mould due to lack of ventilation and smelly rooms with stains on the walls. Some experienced dead bugs on the walls and critters in the room. Although the housekeeping service is available daily upon request, it seems there is a lack of supervision with some guests noting that rooms weren’t cleaned each day or that certain areas like bathrooms were neglected. However, amidst the complaints, a few guests did find their rooms clean and tidy with mentions of clean sheets and big, clean rooms. Despite these occasional positive notes, the predominant sentiment of the reviews indicates a need for significant improvement in the hotel’s cleaning standards.

Staff
Sovanphum Riverside is widely praised for its exceptionally friendly and helpful staff. Guests consistently note the welcoming and accommodating nature of the personnel with many highlighting their positive experiences with the reception staff, particularly Sophia and Bot. The staff are described as attentive, efficient and more than willing to assist with requests, including organizing tours and booking transportation.

Many travelers appreciated the genuine kindness and professionalism displayed by the team. The owner also receives commendations for her helpful and apologetic demeanor, managing the hotel very efficiently. Communication is made easier by the staff's proficiency in English, further enhancing the guest experience.

While a very small number of reviews mentioned unprofessional behavior from the manager, the overwhelming majority of feedback frames the Sovanphum Riverside staff as a major asset, making stays at the hotel enjoyable and hassle-free. The central location, close to the palace, is an added advantage, completing a well-rounded positive guest experience.

Wi-Fi
Sovanphum Riverside offers a mix of feedback regarding its Wi-Fi. Many guests found the Wi-Fi to be good or excellent, suggesting that when it works, it serves its purpose well. However, there are mentions of intermittent connections and limited coverage with some even experiencing non-functioning Wi-Fi or connection issues due to external factors like storms. While some guests appreciated the quality of the internet, others suggest having a backup plan, such as mobile data, to ensure an uninterrupted online experience. Overall, Wi-Fi at Sovanphum Riverside can vary, ranging from excellent to sporadically unreliable.


No, Sovanphum Riverside doesn't have any pool.

No, a spa isn't available at Sovanphum Riverside.

No, Sovanphum Riverside doesn't allow dogs.

Yes, parking facilities are available at Sovanphum Riverside.

No, Sovanphum Riverside doesn't have a gym.

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