X One Hotel

Phnom Penh 11.57638000, 104.92614500 , 97 Preah Sisowath Quay (Show on Map)


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Summary of reviewsX One Hotel in Phnom Penh is celebrated for its exceptional location along the picturesque Tonle Sap River, drawing guests who appreciate both convenience and scenic beauty. Situated in the heart of the city's vibrant center, the hotel offers easy access to key attractions such as the Promenade, Wat Phnom, and the Night Market, making exploration effortless and enjoyable. Guests often rave about the stunning panoramic views from river-facing balconies, enhancing a tranquil yet bustling urban experience.

While the hotel does not provide breakfast on-site, guests can find a variety of dining options nearby. Travelers seeking a traditional European breakfast may need to explore the area further, as local recommendations might not cater to all preferences.

The hotel’s rooms, modern and meticulously clean, continue to earn high praise, with plush bedding and large, rainfall showers in some suites. Despite some rooms being more compact than others, the overall comfort and mini-apartment feel of the spacious suites are well-received. The occasional issues with room size and shared facilities are offset by the hotel’s advantageous location and the excellent service provided by the staff.

The staff at X One Hotel receive consistent commendation for their friendliness and helpfulness, with many guests appreciating the team's ability to accommodate a range of needs, from arranging transportation to assisting with practical tasks like printing. The staff's proficiency in English further enhances the experience for international visitors.

Overall, X One Hotel provides a valuable and comfortable stay, supported by its pristine cleanliness, modern facilities, and welcoming atmosphere. While it may not fully match the expectations of a four-star rating for some guests, it offers a worthwhile experience, especially for those seeking a convenient, well-rounded visit to Phnom Penh.
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Hotel with Spa

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

4-Star Hotel

Room Types
Superior Queen with Balcony and City View The spacious double room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Deluxe King Balcony with River View The spacious double room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Two Queen with Balcony and City View The spacious triple room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

King Suite with Balcony and River View The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a dining area as well as a terrace with sea views. The unit has 1 bed.

Superior Queen with Balcony and River View This suite features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite has air conditioning, a tea and coffee maker, a seating area as well as a terrace with lake views. The unit has 1 bed.

Superior Two Queen Bed with Balcony and City View The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Guest Reviews
Location
Nestled along the picturesque Tonle Sap River, X One Hotel boasts an exceptional location that attracts travelers desiring both convenience and scenic beauty. Guests can't stop praising its prime setting in the heart of Phnom Penh, a vibrant city center teeming with cultural landmarks and bustling markets just a stone's throw away. The hotel's proximity to the Promenade, Wat Phnom, and the Night Market ensures that visitors have easy access to key attractions and a variety of restaurants and shops, making exploration both effortless and enjoyable.

The hotel offers stunning views, particularly from rooms with river-facing balconies. Many guests rave about these panoramic vistas, which frame the cityscape and the majestic Mekong River, providing a tranquil backdrop to a bustling urban experience. Whether travelers are keen on sampling the local nightlife or prefer a serene riverside stroll, the location seamlessly caters to all desires.

The blend of urban vibrancy and peaceful river scenes, combined with the hotel's convenience and accessibility, establishes X One Hotel as an ideal choice for guests seeking a well-rounded Phnom Penh experience. The remarkable setting, along with other key features such as friendly staff and clean, well-equipped accommodations, ensures a satisfying and memorable stay.

Breakfast
While X One Hotel does not offer breakfast on-site, guests can find several nearby places to start their day with a meal. Although some may be disappointed by the lack of an in-house breakfast option, there are many alternatives available within walking distance. However, visitors might want to carefully choose their breakfast venues, as recommendations like the Chinese restaurant across the street might not appeal to everyone, particularly those unfamiliar with its offerings. Travelers looking for a traditional European breakfast experience may need to explore the surrounding area for suitable options.

Rooms
Nestled in a prime location offering stunning city and river views, X One Hotel presents a mix of modern, well-cleaned, and comfortable accommodations. Many guests commend the clean rooms with modern decor and the breathtaking views from balconies and terraces. The spacious suites, some equipped with kitchenettes and large rainfall showers, add to the appeal, delivering a mini-apartment feel. The hotel is appreciated for its brand-new facilities and friendly, helpful staff, which contribute significantly to a pleasant stay experience.

However, some rooms are described as quite compact, causing inconvenience for guests requiring more space. The occasional late room cleaning and shared residential facilities might not suit everyone. Despite this, the convenient location near the night market and its panoramic river views make it a worthy choice for travelers seeking value and comfort.

Beds
X One Hotel has garnered notable attention for its bedding, which is frequently described as very comfortable and of good quality. Guests appreciate the beds for their size, noting that they are extra large and super comfy, adding to the overall comfort experience. The bedding is also highlighted as exceptional, complementing the high standards set by the mattresses. While some visitors find the mattresses a bit too firm, the majority agree on their comfort. This aspect, alongside good value and friendly, helpful staff, contributes to a positive overall stay at the hotel.

Cleanliness
X One Hotel boasts an impressive reputation for cleanliness among its guests. The rooms are described as exceptionally clean, tidy, and modern, with many praising the pleasant bathroom facilities and the immaculate condition of the accommodations. Visitors frequently highlight the hotel’s great location, offering scenic views of the river and proximity to the vibrant French Quarter, all while maintaining a high standard of cleanliness. The hotel features spacious and comfortable rooms with daily cleaning services.

Despite these overwhelmingly positive aspects, some reviews mention occasional lapses in cleanliness, such as a cigarette odor, sticky floors, and a few maintenance issues that could be addressed. There were also concerns about the cleanliness of the supermarket entrance and an isolated report of a cockroach in a room.

Overall, X One Hotel is celebrated for its cleanliness, modern facilities, and convenient location, with friendly and efficient staff enhancing the guest experience.

Staff
The reviews for X One Hotel highlight the exceptional quality of its staff, who consistently deliver friendly and helpful service. Guests frequently praise the hotel's reception team for their warm welcome and attentiveness, ensuring that visitors feel comfortable and well cared for during their stay. The staff's ability to speak English proficiently adds to the convenience for international travelers. Many guests noted the willingness of employees to go above and beyond, assisting with everything from arranging local transportation to helping with practical needs like printing. The commendations also extended to the general manager and Manager Steve, both of whom were recognized for their friendliness and professionalism. Overall, the positive feedback indicates that the staff at X One Hotel significantly contributes to an enjoyable and memorable guest experience.

4 Star
X One Hotel, while rated as a four-star establishment, seems to present a rather mixed picture when it comes to matching that reputation. A closer look reveals that not all accommodations are traditional hotel rooms, with some appearing to be owner-occupied apartments. Concerns arise regarding room sizes, with some categories barely reaching 21 square meters. There's some confusion about how the hotel achieves its rating and positive reviews, as the overall ambiance reportedly feels below the four-star standard. In particular, the substitution of traditional TVs with small projectors seems surprising for this category. While the hotel may not live up to premium expectations, it's described as having nothing to complain about and offers an average value for money, suggesting it could potentially suit less demanding travelers.


No, X One Hotel doesn't have any pool.

Yes, a spa is available at X One Hotel.

No, X One Hotel doesn't allow dogs.

Yes, parking facilities are available at X One Hotel.

No, X One Hotel doesn't have a gym.

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