7,258,491 hotelsin 60 categories
Hotels in Phoenix
200+ HOTELS IN AND AROUND PHOENIXRanking can be influenced by the commissions we receive.
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+4
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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge3.3 mi from Phoenix
Hotel in Durban
8.7
Very GoodFrom $86
$
+1
Info
Summary of reviews
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is highly recommended for its prime location in Umhlanga, providing easy access to the Gateway Shopping Centre, restaurants, the Virgin Active gym and serene beaches. It is convenient for both business and leisure travelers, being close to the airport and main highways. The hotel is appreciated for its cleanliness, spacious rooms and excellent service. Guests particularly enjoy the garden seating area and swimming pool, though some note the bustling environment can be a bit noisy.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
Categories
Golf
Sustainability Journey
Family
$
+4
Info
Categories
Pool
Outdoor Pool
Free Wi-Fi
Adult Only
$
+3
Info
Summary of reviews
City Lodge Hotel Umhlanga Ridge generally receives positive reviews across various aspects, making it a well-regarded choice for travelers.
The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.
Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.
Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.
The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.
Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.
The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.
WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.
The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.
Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.
For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.
Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.
Lastly, as a three-star establishment, City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.
In summary, City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.
Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.
Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.
The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.
Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.
The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.
WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.
The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.
Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.
For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.
Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.
Lastly, as a three-star establishment, City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.
In summary, City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
Categories
Golf
Sustainability Journey
Family
$
+4
Info
Categories
Pool
Indoor Pool
Free Wi-Fi
Parking
$
+5
Info
Categories
Pool
Private Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+1
Info
Summary of reviews
The Royal Palm Hotel & Apartments by BON Hotels presents a compelling option for travelers with its prime location and ample amenities. Nestled in a convenient and peaceful environment, the hotel is strategically situated near major attractions, shopping centers, restaurants and the beach, making it an excellent base for exploring the area. The nearby Gateway Mall and numerous dining options within walking distance enhance the convenience factor significantly.
Guests often laud the spacious, clean and comfortable rooms, which are well-equipped and maintained by a friendly and efficient housekeeping team. The modern facilities and overall cleanliness contribute positively to the guest experience. Families, in particular, appreciate the large, cozy rooms, which offer great value for money and cater well to children and teens. Additionally, secure and free parking facilities add an extra layer of convenience, although some guests mentioned the need for improved signage and navigation around the parking area.
The hotel staff are typically described as friendly, polite and accommodating, enhancing the overall ambiance and guest satisfaction. Front desk and housekeeping personnel receive specific praise for their professionalism and helpfulness. Nevertheless, some occasional lapses in service quality and responsiveness are noted, suggesting areas for improvement in consistency and management.
Dining experiences at the Royal Palm Hotel & Apartments by BON Hotels are somewhat mixed. Breakfast receives commendation for its delicious offerings and variety, although there are mentions of limited options and high prices with guests recommending better catering to dietary needs. Dinner, served at the Thyme Restaurant, also attracts mixed reviews; while some guests enjoy the buffet options and service, others have noted issues with food quality, service speed and the overall dining experience.
While free WiFi is available, many guests encounter connectivity issues, particularly in the rooms, highlighting a need for more reliable internet service. On the other hand, the clean and safe environment, combined with friendly staff, contribute significantly to a positive and comfortable stay.
Overall, the Royal Palm Hotel & Apartments by BON Hotels provides an attractive accommodation choice, especially for those looking for a central location with easy access to various amenities and attractions. The hotel’s strong points lie in its spacious and clean rooms, helpful staff and advantageous positioning, making it a suitable option for both leisure and family travelers. However, there are clear areas for improvement, particularly in dining services, WiFi connectivity and parking assistance, which, if addressed, could significantly enhance the guest experience.
Guests often laud the spacious, clean and comfortable rooms, which are well-equipped and maintained by a friendly and efficient housekeeping team. The modern facilities and overall cleanliness contribute positively to the guest experience. Families, in particular, appreciate the large, cozy rooms, which offer great value for money and cater well to children and teens. Additionally, secure and free parking facilities add an extra layer of convenience, although some guests mentioned the need for improved signage and navigation around the parking area.
The hotel staff are typically described as friendly, polite and accommodating, enhancing the overall ambiance and guest satisfaction. Front desk and housekeeping personnel receive specific praise for their professionalism and helpfulness. Nevertheless, some occasional lapses in service quality and responsiveness are noted, suggesting areas for improvement in consistency and management.
Dining experiences at the Royal Palm Hotel & Apartments by BON Hotels are somewhat mixed. Breakfast receives commendation for its delicious offerings and variety, although there are mentions of limited options and high prices with guests recommending better catering to dietary needs. Dinner, served at the Thyme Restaurant, also attracts mixed reviews; while some guests enjoy the buffet options and service, others have noted issues with food quality, service speed and the overall dining experience.
While free WiFi is available, many guests encounter connectivity issues, particularly in the rooms, highlighting a need for more reliable internet service. On the other hand, the clean and safe environment, combined with friendly staff, contribute significantly to a positive and comfortable stay.
Overall, the Royal Palm Hotel & Apartments by BON Hotels provides an attractive accommodation choice, especially for those looking for a central location with easy access to various amenities and attractions. The hotel’s strong points lie in its spacious and clean rooms, helpful staff and advantageous positioning, making it a suitable option for both leisure and family travelers. However, there are clear areas for improvement, particularly in dining services, WiFi connectivity and parking assistance, which, if addressed, could significantly enhance the guest experience.
Categories
Golf
Honeymoon
Spa
$
+4
Info
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Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+3
Info
Categories
Pool
Free Wi-Fi
Parking
$
+5
Info
Categories
Pool
Private Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+5
Info
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+4
Info
Categories
Pool
Private Pool
Free Wi-Fi
Parking
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