InfoSummary of reviewsTown Lodge Umhlanga holds a prime location in the heart of Umhlanga, gaining consistent praise for its central position. It offers easy access to Gateway Mall, local eateries, main roads and the beach, making it ideal for both leisure and business travelers. The hotel’s environment is celebrated for its safety and tranquility while providing the convenience of nearby amenities and vibrant activities.
Guests have lauded the breakfast offerings as excellent with a wide variety of fresh and delicious food presented in a buffet style. The dining area contributes to a delightful experience, although some suggest more options for non-pork eaters and vegetarians. Dinner, however, presents mixed feedback; while some appreciate the friendly service and certain dishes, others find the menu limited and express concerns about food quality and preparation times.
The rooms at Town Lodge Umhlanga frequently earn positive remarks for their cleanliness, modern design and comfort. Housekeeping maintains high standards, though occasional lapses and minor maintenance issues like faulty air conditioning and inadequate noise insulation have been reported. Some guests find the rooms spacious while others feel they are smaller than expected.
Cleanliness across the property is a standout feature with many guests considering the hotel exceptionally tidy and well-kept. The friendly and professional staff further enhance the guest experience, often going above and beyond to ensure a pleasant stay.
The WiFi service receives mixed reviews. While many guests find it strong and fast, others encounter frequent disconnects and poor signal in certain areas. The pool is another mixed aspect; it is praised for cleanliness and being child-friendly but critiqued for its small size and shaded location.
Parking at the hotel offers a secure and convenient experience with numerous spots, although some find the spaces tight and difficult to maneuver. Family travelers appreciate the child-friendly environment, secure premises and convenient amenities, although the balcony transparency has been noted as a potential privacy issue.
Beds provide a mixed experience, ranging from clean and comfortable to too small or hard for some guests. Business travelers benefit from the hotel's strategic location and amenities catering to their needs.
In summary, Town Lodge Umhlanga is a dependable choice for travelers seeking a clean, comfortable and conveniently located hotel with commendable staff and a fulfilling breakfast offering, albeit with room for improvements in dinner options, bed comfort and WiFi consistency. Show more
