The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The staff at The Hermosa Inn receive high praise from guests for their exceptional service and friendly demeanor. The poolside staff is especially wonderful with guests suggesting they be held onto as treasures. Despite mandatory masks, guests rave about the highly attentive service. While a few reviewers had minor issues, most found the food quality and service to be good overall. Overall, the staff at The Hermosa Inn are truly great.
The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
The Westin Phoenix Downtown receives glowing reviews from its visitors, who describe it as a great place to stay. With a range of positive ratings, this hotel is generally considered to be exceptional, superb and very good. Although some guests mention that cleanliness could be improved, most rave about the hotel's quality facilities and services. Although some guests initially questioned the hotel's four-star status, the majority believe that the experience is worth the price. Ultimately, if you're looking for a comfortable and enjoyable stay in Phoenix, The Westin is certainly a top contender.
Embassy Suites by Hilton Phoenix Downtown North is a beautiful and clean hotel that is perfect for families and couples. The spacious and comfortable rooms, ease of check-in and fantastic ambiance make for an enjoyable stay. The indoor pool is a great added bonus, especially for families with kids. The hotel also offers a good breakfast. While there was one incident with the front desk, most guests had a great experience. Families with children should note that there were high school student groups in the lobby and common areas during one stay, which may not be ideal during the COVID-19 pandemic. Additionally, some guests commented on the smaller size of the rooms. Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for a comfortable and enjoyable stay.
The Camby, Autograph Collection is a hotel with exceptional customer service and an outstanding staff. Guests have raved about the helpful, fantastic and super friendly staff with many mentioning staff members by name. The front desk staff was especially great, welcoming guests with open arms and going out of their way to be accommodating. Even the valets were mentioned multiple times for their friendliness and helpfulness. The majority of guests reported that the staff was very friendly and helpful with only a few negative reviews in the mix. Overall, The Camby, Autograph Collection is a great choice for those looking for a hotel with exceptional customer service and staff members like Samantha and John, who'll make sure you feel at home during your stay.
The Hampton Inn & Suites Phoenix North/Happy Valley is a great option for travelers looking for a comfortable and convenient stay. Despite some minor issues like worn carpets and a noisy elevator, the hotel offers a clean and accommodating experience. The spirit in the nightstand was a charming touch and the free cable provided ample entertainment options. While some reviewers wished for more amenities and upgrades, the reasonable rates make this hotel a great option for those on a budget. Overall, the Hampton Inn & Suites Phoenix North/Happy Valley provides a comfortable and clean stay in Phoenix, whether traveling for business or pleasure.
Positives:
- Contemporary design
- Great value
- Nice location
- Mostly positive feedback from guests
- Overall had a 9 rating
Negatives:
- Lacking service according to some guests
Overall, the Cambria Hotel Phoenix-North Scottsdale is a good choice for visitors to Phoenix looking for a contemporary and affordable hotel. While some guests found the service lacking, the majority enjoyed their stay and praised the hotel's design and location. If you prioritize a stylish atmosphere at a good price, this hotel is definitely worth considering.
If you're traveling to Phoenix with your family or for medical reasons, Staybridge Suites - Phoenix – Biltmore Area by IHG is the perfect place for you. Guests have praised the spacious and well-equipped kitchens, making it a great option for families of any size. Even those who needed to stay for a family emergency found the accommodation for the price to be perfect. The hotel's location near the hospital is also convenient for those traveling for medical reasons. Parents dropping their kids off at college also appreciated the free washer and dryer. Guests also reported that their kids loved the pool. Above all, families felt safe and comfortable throughout their stay and the accommodating staff made sure their needs were met. The suites are also big enough for larger families with two bedrooms and plenty of living space. Staybridge Suites is a great option for families looking for quality time together away from home.
Found Re Phoenix is a highly recommended hotel for travelers who prioritize a convenient and exciting location in downtown Phoenix. The hotel is situated in a hip neighborhood with easy access to many restaurants, coffee shops and eateries nearby. The breakfast is excellent with many options for food and drinks and the restaurant offers a memorable dining experience. The rooms are spacious, beautifully designed and well-appointed with unique artwork and industrial design elements. The hotel is also praised for its cleanliness, accommodating staff, charming pool area and vibrant nightlife scene. The beds are extremely comfortable and the hotel is pet-friendly, welcoming pets with open arms. While some guests find the price a bit steep for the size of the rooms, the overall impression is that it is a fancy hotel worth splurging for.
Hampton Inn & Suites Phoenix Downtown is lauded for its prime location in the heart of Phoenix, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to major attractions like Footprint Arena, Chase Field and the convention center, as well as various dining options ranging from restaurants to fast food chains. The location's walkability and access to the metro line add to its convenience, especially for art enthusiasts, concert-goers and sports fans.
The complimentary breakfast receives high praise for its quality, variety and the attentive service of the staff. Guests applaud the great selection of hot and cold items, especially the waffles, making breakfast a delightful and valuable aspect of their stay.
Rooms at the hotel are frequently complimented for being clean, spacious and comfortable. Visitors find them modern and well-appointed with updated showers and bathrooms adding to the appeal. The quiet and beautifully designed rooms offer great value, contributing to a restful and enjoyable stay.
Cleanliness is a consistent highlight with guests noting spotless facilities and well-maintained rooms. The friendly and helpful staff further enhance the positive experience, providing excellent customer service that makes each guest feel welcome and cared for.
While the hotel excels in many areas, parking receives mixed feedback due to its high cost and occasional logistical challenges. Valet parking, though secure, is expensive and the limited parking options in the area sometimes necessitate public or street parking.
Finally, the beds are generally praised for being comfortable, although there are occasional comments about them being too firm or small for some guests. Overall, Hampton Inn & Suites Phoenix Downtown offers a clean, comfortable and convenient stay with exceptional hospitality, though the parking situation may require careful consideration.
Aloft Phoenix Airport receives praise for its strategic location, offering seamless access to Phoenix Sky Harbor Airport and nearby attractions. The convenience of a complimentary shuttle service, ease of transit with the light rail, and proximity to dining and shopping options enhance the travel experience. Guests highlight the hotel’s modern and spacious rooms, which feature comfortable beds, sleek walk-in showers, and effective sound insulation, contributing to a restful and satisfying stay. Cleanliness is a standout feature, with guests appreciating the well-maintained and spotless environment, accompanied by a friendly and accommodating staff that ensures excellent customer service.
Although the breakfast experience evokes mixed feelings, with some guests finding the offerings enjoyable and others noting a lack of variety, this does not overshadow the overall positive experiences. The pool area, while smaller and occasionally shaded, is described as beautiful and inviting, providing a cozy retreat for relaxation. Parking accessibility also receives favorable comments, thanks to its convenience and proximity to airport parking options.
Despite some minor suggestions for improvement, such as occasional breakfast inconsistencies and parking fees, the general consensus is that Aloft Phoenix Airport provides a comfortable and pleasant stay. The hotel’s combination of modern amenities, excellent service, and prime location is well-regarded, meeting the needs of both overnight and extended-stay guests.
Embassy Suites by Hilton Phoenix Biltmore is celebrated for its prime location, spacious accommodations, and exceptional service, creating a distinct and inviting atmosphere for guests. The hotel, nestled in the Biltmore area, provides easy access to shopping and dining, with the Biltmore Fashion Square and renowned restaurants within walking distance. Guests appreciate the safe neighborhood and the convenience of being close to downtown Phoenix, Scottsdale, and major transport routes.
Breakfast at the Embassy Suites is a highlight, with guests praising the made-to-order omelet bar and varied hot dishes. The friendly kitchen staff adds to the experience, making breakfast a delightful start to the day. The rooms are spacious and comfortable, offering a restful stay with amenities like big TVs and additional sink areas. Despite some rooms being slightly dated, guests generally find value in the size and comfort provided.
Cleanliness is a strong point, with the hotel maintaining a tidy and welcoming environment. The attentive staff plays a crucial role in enhancing guest experiences, with reception and service teams praised for their professionalism and friendly demeanor. The pool area provides another appealing feature, especially for families. It's heated and kid-friendly, though sometimes crowded, offering a relaxing space complemented by a koi pond.
Families find Embassy Suites particularly accommodating, with spacious suites and engaging activities such as feeding fish in the atrium and enjoying resort-like amenities. The comfortable beds are frequently noted, contributing to restful nights and overall satisfaction. While there are occasional inconsistencies in experiences, the majority of guests are pleased with the quality and comfort of their stay.
The combination of excellent location, superb breakfast, comfortable accommodations, clean surroundings, and attentive service makes the Embassy Suites by Hilton Phoenix Biltmore a highly recommended choice for travelers seeking a pleasant and fulfilling visit to Phoenix.
Crowne Plaza Phoenix Airport - PHX by IHG, enjoys widespread commendation for its exceptional convenience, particularly due to its proximity to Sky Harbor Airport. Guests consistently applaud the hotel for its strategic location, offering easy access to the Sky Train, the light rail and a complimentary shuttle service every 30 minutes, making it an ideal choice for travelers with early departures or late arrivals. The easy connection to downtown Phoenix and nearby dining options further enhances its appeal.
The breakfast experience, though mixed, received positive feedback for its variety, freshness and accommodating staff, despite some guests finding it overpriced and occasionally lacking in quality. Dinner experiences leaned favorably with guests praising the delicious dishes, generous portions and the friendly service at the restaurant and bar, although some found the prices high and the ambiance lacking.
Rooms at the Crowne Plaza are often highlighted for their cleanliness, spaciousness and comfort with particularly positive mentions of quietness and comfortable beds. However, some concerns regarding outdated furnishings, occasional maintenance issues and cleanliness detract from the overall experience. Guests appreciated the thorough housekeeping but noted areas where maintenance could improve, including bathrooms and communal spaces.
Staff members at the hotel stand out for their friendliness and helpfulness, often enhancing the overall guest experience. Positive interactions were frequently reported with shuttle drivers, front desk personnel and restaurant staff, though there were occasional lapses in service quality.
The hotel offers free and convenient parking, appreciated for its security and 24-hour service, despite some logistical challenges and occasional extra costs. The gym is well-regarded for its equipment and maintenance, although temperature control issues were noted. The pool area, featuring a nice large pool and a jacuzzi, is another highlight, despite some cleanliness issues and unexpected conditions.
Overall, Crowne Plaza Phoenix Airport - PHX by IHG, offers a solid three-star experience, delivering good value and convenience, particularly for travelers needing easy airport access. While there are areas for improvement, especially in terms of maintenance and breakfast quality, the hotel's strengths in location, staff friendliness and comfortable accommodations make it a reliable mid-range option for travelers passing through Phoenix.
The SureStay InnSuites Phoenix Hotel & Suites by Best Western offers a highly commended experience across a variety of aspects, making it a favored choice for many travelers. Its prime location in a quiet and safe neighborhood of Phoenix ensures convenient access to major highways, the airport, downtown and popular attractions. Guests particularly appreciate the proximity to the Phoenix Mountain Preserve for its scenic trails, excellent for both nature lovers and those seeking onward travel.
The complimentary breakfast receives significant praise for its variety and quality, featuring both hot and cold options such as freshly cooked eggs, bacon, waffles, cereals and fresh fruits. Though there are minor comments about limited gluten-free options and disposable tableware, the breakfast is generally seen as a major plus, providing good value and convenience.
Rooms at the hotel are lauded for their cleanliness, spaciousness and comfort. Guests highlight the modern amenities and the functionality of spaces which cater well to families and multiple guests. While there are occasional mentions of dated furnishings and minor maintenance issues, the overall sentiment is very positive with many appreciating features like fridges, microwaves and modern bathrooms.
Cleanliness throughout the property is a strong point with guests noting the well-maintained rooms, public areas and outdoor facilities including the pool and breakfast area. The staff's friendliness and helpfulness further enhance the positive experience, contributing to a welcoming atmosphere.
The pool area itself is a standout feature for many, praised for its cleanliness, maintenance and heated options. Guests enjoy the modern design and the fact that it remains uncrowded, providing a restful environment for relaxation. Families, in particular, find the hotel to be very accommodating, benefiting from the cleanliness, ample parking and family-friendly amenities such as the pool and barbecue area.
The quality of the beds is another highlight, frequently described as comfortable and providing a good night's sleep. Most guests find the bedding to be of high quality and conducive to rest with issues of discomfort being rare and isolated.
Although the free Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, the availability of this amenity still adds value to many visitors’ stays. The hotel also serves business travelers well with appropriate facilities and a location that ensures easy access to major transport links and business areas.
Overall, the SureStay InnSuites Phoenix Hotel & Suites by Best Western delivers a solid three-star hotel experience with many guests finding it surpasses the typical standards of its category. Positive feedback on its value for money, cleanliness, comfort and quality service underscores the hotel's reputation as a reliable and appealing choice for both leisure and business travelers in Phoenix.