The Camby, Autograph Collection is a hotel with exceptional customer service and an outstanding staff. Guests have raved about the helpful, fantastic and super friendly staff with many mentioning staff members by name. The front desk staff was especially great, welcoming guests with open arms and going out of their way to be accommodating. Even the valets were mentioned multiple times for their friendliness and helpfulness. The majority of guests reported that the staff was very friendly and helpful with only a few negative reviews in the mix. Overall, The Camby, Autograph Collection is a great choice for those looking for a hotel with exceptional customer service and staff members like Samantha and John, who'll make sure you feel at home during your stay.
The Renaissance Phoenix Downtown Hotel is a truly exceptional hotel according to guest reviews. The decor is amazing and the staff is friendly. Guests were in awe from the moment they walked in. The executive king suite was a fairytale dream and the entire hotel was clean and neat. Guests said it's the best place they've ever stayed in and perfect for birthdays. Rooms were quiet and lovely with comfortable beds. Although some reviews noted that the pool could be updated for a five-star hotel, guests had an excellent and extravagant experience overall. This hotel gets a big thumbs up.
The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
The staff at The Hermosa Inn receive high praise from guests for their exceptional service and friendly demeanor. The poolside staff is especially wonderful with guests suggesting they be held onto as treasures. Despite mandatory masks, guests rave about the highly attentive service. While a few reviewers had minor issues, most found the food quality and service to be good overall. Overall, the staff at The Hermosa Inn are truly great.
The Westin Phoenix Downtown receives glowing reviews from its visitors, who describe it as a great place to stay. With a range of positive ratings, this hotel is generally considered to be exceptional, superb and very good. Although some guests mention that cleanliness could be improved, most rave about the hotel's quality facilities and services. Although some guests initially questioned the hotel's four-star status, the majority believe that the experience is worth the price. Ultimately, if you're looking for a comfortable and enjoyable stay in Phoenix, The Westin is certainly a top contender.
Found Re Phoenix is a highly recommended hotel for travelers who prioritize a convenient and exciting location in downtown Phoenix. The hotel is situated in a hip neighborhood with easy access to many restaurants, coffee shops and eateries nearby. The breakfast is excellent with many options for food and drinks and the restaurant offers a memorable dining experience. The rooms are spacious, beautifully designed and well-appointed with unique artwork and industrial design elements. The hotel is also praised for its cleanliness, accommodating staff, charming pool area and vibrant nightlife scene. The beds are extremely comfortable and the hotel is pet-friendly, welcoming pets with open arms. While some guests find the price a bit steep for the size of the rooms, the overall impression is that it is a fancy hotel worth splurging for.