Hotel with SpaSummary of reviews related to the 'Spa' categoryLocated in Borgaro Torinese, B&B Hotel offers a mixed experience when it comes to its spa and wellness facilities. Guests have consistently praised the beautiful and serene settings of the spa, highlighting the magnificent thalassotherapy and the overall great value it provides. The spa is noted for its comfort and excellent service, making it a highly appealing aspect of the hotel when operational.
However, the management of the spa is not handled directly by the hotel, leading to some communication issues about availability and hours of operation. Many guests faced disappointment due to the frequent closure of the spa and pool for repairs or, notably, due to COVID-19 restrictions. These closures were not always disclosed in advance, resulting in unmet expectations for those who booked the hotel specifically for its advertised wellness facilities.
When available, the amenities such as the pool and the affiliated spa require an additional fee, which some guests noted is reasonable at 5 euros for pool access, albeit a higher charge is applied for the spa. It is advisable for potential visitors to confirm the operational status of these facilities before booking to avoid any inconvenience.
Show moreRead review summaries for all categories
