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Summary of reviewsHotel Mercure Maintenon is highly regarded for its exceptional location in the charming village of Maintenon, providing a tranquil setting close to the historic Château de Maintenon. Guests appreciate its picturesque environment and strategic positioning, which makes it a perfect base for exploring nearby attractions such as Chartres, Rambouillet and Dreux. The hotel also serves as a rejuvenating escape from Paris, enhanced by excellent service and comfortable accommodations.
The breakfast experience at the hotel is generally well-received with many guests praising the quality and variety of offerings, including delicious pastries and homemade jams. Although some improvements could be made in terms of freshness and organization, the overall sentiment towards breakfast is positive.
Dining at the on-site restaurant, L'épicerie, receives mixed reviews. While some guests enjoy the chef's delicious cuisine and friendly atmosphere, others note issues such as limited menu options, high prices and inconsistent service. The quality of food and the dated decor also contribute to a less than stellar dining experience for some patrons.
The rooms are a highlight, frequently praised for their spaciousness, cleanliness and modern, tasteful decor. Guests particularly enjoy the comfortable bedding, well-equipped amenities and the peaceful atmosphere. High standards of cleanliness are evident throughout the hotel with housekeeping commendably maintaining rooms and public areas.
The staff receive high marks for their friendliness, professionalism and attentiveness. Guests frequently mention the warm and welcoming service at reception, although there are occasional reports of less enthusiastic service in the bar/restaurant area. Nonetheless, the majority of reviews reflect a positive and accommodating team.
The hotel's spa facilities are a significant perk, featuring a well-maintained swimming pool, sauna, steam room and hammam. Guests describe the spa as clean, enjoyable and relaxing, though minor issues such as non-functioning facilities and slippery tiles are occasionally noted. The fitness area is also well-equipped and clean, further enhancing the wellness experience.
The pool is consistently praised for its impressive size, cleanliness and pleasant ambiance. The extended access hours and comprehensive spa facilities contribute to a thoroughly enjoyable and relaxing visit.
Guests appreciate the excellent parking facilities, including spacious and secure underground parking and free on-site options. The availability of EV charging stations adds to the convenience for guests with electric vehicles.
Overall, Hotel Mercure Maintenon provides a delightful and memorable stay with its beautiful surroundings, comfortable accommodations and high-quality facilities, despite some areas for improvement in dining and certain amenities.
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