5-Star HotelLocated in the heart of Rotterdam, this hotel provides modern luxury and convenience. It features well-equipped rooms, a fitness center, and excellent dining options, suitable for both business and leisure travelers.
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Summary of reviews related to the '5 Star' categoryThe Rotterdam Marriott Hotel has garnered mixed reviews concerning its rating and services. While some guests praise it as a highly luxurious facility with true five-star comfort and amenities, others feel it falls short of the high standards expected from a five-star establishment. Many guests laud the excellent breakfast and service with some declaring it a top-notch experience worthy of its rating. The clean, spacious rooms and ultimate service with a smile are also highlighted positively.
However, there are several aspects that have left guests disappointed. Common complaints include limited facilities such as the absence of a swimming pool, poor room maintenance and the lack of certain amenities like bathrobes and bath products. Criticisms also extend to the quality of toiletries and the selection in the minibar, which some guests felt were not up to a five-star standard.
Several reviewers noted that the hotel does not meet the five-star expectations, comparing it more favorably to a four-star hotel. Issues such as long waits for orders, no coffee service before 7:00 AM and paid valet parking also detracted from the overall experience. Despite these criticisms, some business travelers found it to be a truly five-star experience for events and meetings.
Overall, while the Rotterdam Marriott Hotel offers a luxurious stay with excellent service in a prime location, it appears to have some inconsistencies that may not justify its five-star rating for all guests.
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