4-Star HotelSummary of reviews related to the '4 Star' categoryVerdi Budapest Aquincum, advertised as a four-star hotel, has garnered mixed reviews regarding its facilities and services. Many guests have noted that it fails to meet the standards typically expected from a hotel of this rating. Issues such as old furniture, chipped enamel in bathrooms and stained carpets have been frequently mentioned, contributing to a general sentiment that the hotel is run-down and not living up to its four-star claim.
Guests have also pointed out that the beds and bedding do not provide the comfort expected from a four-star establishment with specifics like small pillows and a lack of mattress comfort being common complaints. Similarly, the spa and wellness facilities, which should be a highlight of any four-star hotel, have disappointed several visitors, as they apparently do not meet the desired standards.
Cleanliness has been another area of concern with several guests indicating that the hotel's hygiene levels could use significant improvement. However, on a more positive note, the hotel's exterior appearance received some praise for looking nice and the management was described as diplomatic.
Some visitors appreciated the value and found the service to be excellent and the price relatively affordable, which helped redeem some aspects of their stay. There are mentions of the hotel offering in-room slippers and providing a friendly and comfortable environment. Nevertheless, overall impressions suggest that while the hotel might offer some four-star amenities, it predominantly underdelivers, better aligning with a three-star or even two-star experience in terms of comfort and upkeep.
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