Palmerston Tower on Southport Broadwater is highly appreciated for its exceptional location, offering stunning ocean views and a strategic position near key attractions like theme parks and Sea World. Guests find it convenient for exploring the Gold Coast, thanks to its proximity to public transport and local eateries. The spacious apartments are well-equipped, providing a comfortable stay enriched by friendly and helpful staff. Despite some traffic noise, the private, secure parking and clean facilities ensure peace and safety.
The rooms at Palmerston Tower are noted for their comfort and affordability, with many highlighting the spaciousness and cleanliness of the accommodations. The two-bedroom apartments, in particular, are praised for their airy design and lovely views from the balconies. The upgraded bathrooms and functional kitchens enhance the stay, though some guests feel the decor is dated, with occasional reports of sagging beds and worn furnishings. Nonetheless, the apartments represent excellent value, especially for budget-conscious travelers, with magnificent views contributing to a pleasing experience.
Cleanliness receives mixed reviews, but the well-maintained gardens and clean swimming pools stand out as positives. The facilities are generally well-received, adding to the overall comfort of the stay. While some notes suggest potential for deeper cleaning or updates, the helpful staff and modern units improve guest satisfaction, offering a promising getaway with necessary amenities.
The staff's commitment to hospitality is a highlight, with many guests recognizing their helpfulness and friendly demeanor. Ganny, in particular, is frequently praised for exceptional customer service. Although there are occasional mentions of less favorable interactions, the team's eagerness to assist enhances the guest experience.
The pool and spa facilities are a charming feature, with warm water temperatures and well-maintained surroundings. Families especially appreciate the pool area, which includes a play space for children. The nearby beach and activity options make the location ideal for both relaxation and recreation.
Parking at Palmerston Tower is consistently praised for its convenience and security, with free, on-site, undercover options providing peace of mind for guests.
Opinions on beds are varied, with many guests enjoying restful nights, but some expressing issues with mattress softness, squeakiness, and cleanliness. Overall, guests experience mixed reactions regarding bedding comfort.
In summary, Palmerston Tower on Southport Broadwater offers a strategic location, spacious accommodations, friendly staff, and convenient amenities, ensuring a largely positive stay experience.
The Sheraton Grand Mirage Resort Gold Coast is a highly recommended hotel by its guests. The hotel's location, right on the beach, is highly praised as is the stunning view from the rooms. The breakfast buffet is described as excellent with a large variety of options available. Dining options are varied with the tequila beach cantina and taco bar highly praised. The staff are considered amazing with excellent service and are very accommodating. The outdoor pool is a fantastic feature and highly recommended. The hotel is considered spacious with well-appointed rooms, although some guests found the hotel to be outdated with a fading luxury. The hotel is considered clean and well-maintained with daily housekeeping but some guests had issues with inconsistent housekeeping service. The Sheraton Grand Mirage Resort is generally considered to be an excellent stay, although some guests felt that the hotel was not a true 5-star luxury resort.
Crown Towers Resort Private Apartments receive high praise for their prime location, which allows guests easy access to the beautiful beaches and vibrant attractions of Surfers Paradise. Situated just a short walk from Cavill Avenue, the resort is ideally positioned for exploring nearby restaurants, shops, and entertainment venues without the need for a car. The location is complemented by efficient transport links, making it convenient for guests to travel around the area.
The resort's facilities are a standout, particularly the extensive pool area that is perfect for families. The impressive selection includes a lagoon-style pool, a children's pool with a water slide, and an indoor heated pool, catering to all ages and preferences. Additional amenities such as two spas, a gym, and excellent dining options, including a renowned Thai restaurant, further enhance the guest experience.
The spaciousness of the apartments is frequently highlighted in reviews, with guests appreciating the roominess and the provision of fully-equipped kitchens. The expansive balconies with stunning views of the ocean and cityscape add to the relaxing atmosphere. While some maintenance issues are noted, such as dated furnishings and occasional cleanliness concerns, these do little to diminish the overall positive sentiment toward the comfort and suitability of the accommodations for families.
Experiences with the staff at the resort are mixed. Guests commend certain staff members, like Anne, for their friendliness and helpfulness, noting the pleasant interactions with hosts and management. However, reception staff and kiosk personnel sometimes receive criticism for their lack of friendliness and assistance.
In terms of sleeping arrangements, the main beds are described as comfortable, but there are concerns about the quality of fold-out and roller beds. Some mattresses are reported to be in need of updating.
Overall, Crown Towers Resort Private Apartments are regarded as a favorable choice for families and groups looking for a combination of convenient location, excellent facilities, and ample living space, despite some areas needing minor improvements.