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El refugio

Pinos Genil , Romanilla 3 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEl Refugio, nestled in the tranquil village of Pinos by the picturesque Genil River, offers a serene escape with the best of both worlds—tranquility and accessibility—to major attractions like Granada and Sierra Nevada. Guests find the location idyllic for exploring historic sites, skiing and enjoying scenic walks or bike rides with convenient parking and modern amenities enhancing their stay.

The hotel’s dining experience, particularly at Casa Guillermo, stands out for its quality, affordability and hearty portions. Although dinner service ends before 5 pm, the exceptional staff and casual yet modern ambiance leave diners satisfied and often regretting missed meals.

Rooms at El Refugio impress with their cleanliness, comfort and modern features. Guests appreciate the cozy, well-maintained spaces with luxurious touches like complimentary toiletries and home automation systems. While some rooms face minor issues like street noise or slow-draining showers, the overall experience remains overwhelmingly positive thanks to elegant decor and efficient layouts.

Cleanliness is a top priority at El Refugio with guests consistently praising the immaculate condition of the rooms and common areas. The friendly and accurate reception staff contribute to an inviting and pristine environment, ensuring a comfortable and stress-free stay.

The exceptional team, led by the charming and helpful owner Guillermo, leaves a positive mark on guests. The efficient check-in and checkout processes, combined with the staff’s attentiveness and willingness to accommodate special requests, enhance the overall experience, making guests feel welcomed and well-cared-for.

Comfortable beds are a standout feature, frequently highlighted in reviews. While there are occasional mentions of beds being thin or soft, the majority of guests find them very comfortable. The hotel's beautiful and clean facilities, coupled with the friendly staff and excellent service, further elevate guests' experiences.

In summary, El Refugio offers a perfect blend of serene location, quality dining, comfortable rooms, impeccable cleanliness and exceptional staff service, making it an excellent choice for visitors seeking both relaxation and adventure in the region.
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Small Hotel

Room Types

Double Room The double room provides heating, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.

Single Room The single room offers heating, as well as a private bathroom boasting a hairdryer. This single room features a flat-screen TV. The unit has 1 bed.

Double Room The double room includes a private bathroom equipped with a hairdryer. This double room provides heating, a flat-screen TV and a balcony. The unit offers 1 bed.

Double Room with Extra Bed This double room is air-conditioned and has a private bathroom, heating and a terrace. The unit has 2 beds.

Double Room with Extra Bed The double room offers air conditioning and heating, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.

Double Room with Two Double Beds The twin room offers air conditioning and heating, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.

Double Room The double room offers air conditioning, heating, as well as a private bathroom boasting a hairdryer. This double room provides a flat-screen TV. The unit has 2 beds.

Double Room The double room provides heating, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.

About El refugio

License: Gui/55/123456

Guest Reviews

Location

El Refugio is nestled in the charming and tranquil village of Pinos, offering a serene escape just a stone's throw from Granada. The hotel's prime location places it right beside the picturesque Genil River, providing guests with spectacular views and a peaceful ambiance. This quaint village is not only beautiful but also brimming with delightful restaurants and friendly locals, making it an ideal spot for visitors looking to unwind and enjoy the local culture.

Strategically situated, El Refugio is perfect for those looking to explore both Granada and Sierra Nevada with just a short drive needed to reach either destination. Whether you're interested in skiing in the winter or enjoying scenic walks and bike rides in the summer, this location caters to all seasons.

Despite being centrally located in the village, the hotel maintains a quiet and serene environment, ensuring a restful stay for its guests. The proximity to a huge parking area adds to the convenience, making it easy for travelers to explore the surroundings. The modern amenities and cozy river views from the rooms only enhance the overall experience.

In summary, El Refugio's superb location combines the best of both worlds—tranquility and accessibility—making it a fantastic choice for anyone visiting the region. Whether you're here to explore the historic sights of Granada, venture into the Sierra Nevada, or simply relax in a beautiful riverside village, this hotel provides an excellent base for your adventures.

Dinner

El refugio's dining experience, particularly at Casa Guillermo, receives high marks from guests for both its food and service. Reviews consistently praise the quality, affordability and hearty portions of the meals served. Guests appreciate the casual yet modern ambiance of the restaurant, although note that dinner is only available before 5 pm. The exceptional staff adds to the overall positive dining experience, making each meal memorable. Many guests leave the hotel reflecting on the meals they missed, underscoring the restaurant's strong impression.

Rooms

At 'El Refugio,' guests consistently praised the rooms for their cleanliness, comfort and modern features. Many noted that the rooms are cozy, even if some are on the smaller side. The modern decor and clean, efficient space management make the rooms feel inviting and pleasant.

Reviewers highlighted the beauty and neatness of the rooms, emphasizing how well-maintained and comfortable they are. The complimentary toiletries and quality materials used in the rooms add an extra touch of luxury. Despite some occasional comments on room size, most guests found their space to be very comfortable with modern equipment and efficient layouts.

Home automation and advanced lighting systems were also appreciated by many, adding a touch of modern convenience. The rooms were noted to be tranquil and beautifully decorated, featuring small, thoughtful touches that enhanced overall comfort.

While minor issues like a noisy street-facing room or a slow-draining shower were mentioned, the overall sentiment was overwhelmingly positive. Guests enjoyed the spaciousness of certain rooms, the elegant decoration and the clean, new facilities that made their stay highly enjoyable.

Despite the check-in taking place in a nearby restaurant and the parking lot being 100 meters away, the quality of the rooms and the pleasant, comfortable environment left a lasting impression on visitors.

Beds

El refugio enjoys praise from guests for its very comfortable beds, which seem to be a standout feature of the hotel. Multiple reviews highlight the comfort of the beds with phrases like very comfortable and comfortable bed frequently mentioned. Guests appreciate the hotel’s flexibility, noting that requests for extra beds are handled with no problem. While there are occasional mentions of beds being very thin or a little soft, these comments are less common. Additionally, positive remarks extend beyond the beds with guests acknowledging the hotel's beautiful and clean facilities, friendly owner and excellent treatment and service.

Cleanliness

If cleanliness is a top priority for your travels, then 'El refugio' is likely to impress. The guest reviews consistently highlight a remarkable level of cleanliness throughout the hotel. Words like "very clean," "super clean," and "10/10 cleanliness" are commonly used to describe both the rooms and common areas. Visitors appreciate not just the immaculate condition of the hotel but also note that the facilities are new and well-maintained.

In addition to the impeccable cleanliness, the reception staff are frequently mentioned as very friendly and accurate, contributing to a pleasant overall experience. Whether you stay in one of the cozy rooms or utilize the spotless common areas, you can expect a pristine environment that is both inviting and comfortable. Overall, it’s clear that 'El refugio' places a high emphasis on maintaining a clean and tidy atmosphere for its guests.

Staff

El refugio boasts an exceptional team that leaves a lasting impression on its guests. Numerous reviews highlight the friendliness and cordiality of the owner, Guillermo, who is consistently described as kind, charming and very helpful. The check-in and checkout processes are praised for their efficiency, adding to the overall positive experience.

The staff, in general, are noted for their pleasant and attentive demeanor, ensuring that guest interactions are always positive and inviting. Reviewers repeatedly mention the excellent service provided with the team going above and beyond to facilitate special requests, such as outside-of-hour deliveries.

Despite the owners not always being present at reception, the strong communication channels in place ensure that guests' expectations are satisfactorily met. The consensus is clear: the friendly and helpful nature of the staff at El refugio significantly enhances the stay, making it a welcoming and warm environment for all visitors.

No, El refugio doesn't have any pool.

No, a spa isn't available at El refugio.

No, El refugio doesn't allow dogs.

No, parking facilities aren't available at El refugio.

No, El refugio doesn't have a gym.

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