Offers a comfortable and convenient stay with a range of amenities, including a heated pool. Guests appreciate the hotel's cleanliness and friendly service.
Provides spacious suites with fully equipped kitchens, ideal for extended stays. The heated pool offers a relaxing space for guests to unwind and enjoy their stay.
Known for its upscale amenities and excellent service, making it a top choice for travelers. The heated pool is a highlight, providing a comfortable and enjoyable experience for guests.
The Hilton Garden Inn Detroit Troy is a comfortable and secure hotel located in a great spot. While some reviews mentioned dated rooms and carpet stains, most guests praised the overall cleanliness and modernity of the rooms. The beds were mostly comfortable and guests appreciated the desk for working and phones for communication. The hotel was described as clean, bright and modern by most guests, although a few mentioned that the cleaning could have been better. The staff received mixed feedback with some guests praising them for being amazing, kind and helpful, while others encountered unfriendly and rude front desk staff. The pool received mixed reviews with some guests enjoying it and others having issues with the timings. Overall, the Hilton Garden Inn Detroit Troy is a mostly clean and comfortable place to stay with a highlight being the pool area for many guests.
Provides spacious suites with fully equipped kitchens, ideal for extended stays. The heated pool offers a relaxing space for guests to unwind and enjoy their stay.
Days Inn & Suites by Wyndham Warren is centrally located, providing easy access to numerous attractions and amenities. Guests regularly highlight the hotel's advantageous position, which contributes significantly to its appeal. While the exterior appearance receives some commendation, the internal condition and cleanliness of the hotel are often subjects of criticism.
Breakfast service at the hotel is a notable disappointment for many visitors. Despite being advertised, no breakfast is provided, frequently attributed to ongoing renovations. This has led to guest frustration as the availability of breakfast was a key factor for many in choosing this hotel.
The rooms offer a mixed experience. On the plus side, some rooms are clean, quiet and feature comfortable beds. However, several guests have reported serious cleanliness and maintenance issues, including pervasive unpleasant odors, bed bugs and broken fixtures. The general state of the rooms often leaves much to be desired with many complaints about dirty carpets, bedsheets and bathrooms.
Cleanliness is a significant problem throughout the hotel with numerous reviews detailing dirty tubs, stained sheets and unclean common areas. This aspect contributes heavily to the negative guest experiences, further exacerbated by the presence of pests and unpleasant smells.
The staff interactions, on the other hand, receive mostly positive reviews. Many guests appreciate the friendly and helpful nature of the team, highlighting smooth check-ins and accommodating service. While there are some reports of unprofessional behavior, the general consensus remains favorable towards the staff's friendliness and supportiveness.
The pool facilities disappoint many guests with frequent reports of the pool being closed or not maintained properly. This, along with unavailable amenities like breakfast and the fitness center, impacts overall guest satisfaction.
Regarding beds, opinions vary. Positive remarks focus on the comfort of the mattresses, but there are also significant concerns about hygiene and structural issues. Dirty linens, bed bugs and sagging mattresses are common complaints, indicating a need for improved attention in this area.
In summary, while Days Inn & Suites by Wyndham Warren benefits from a prime location and friendly staff, it requires significant improvements in cleanliness, maintenance and the availability of key amenities to enhance guest satisfaction.
Staybridge Suites Sterling Heights - Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests.
The Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG stands out for its positive guest experiences, primarily focusing on the appealing breakfast selection, commendable cleanliness, comfortable accommodations, and professional staff. Guests frequently express satisfaction with the breakfast offerings, appreciating the diverse menu that includes delicious hot dishes, although some suggest additional items like waffles and more fruit. Overall, the breakfast delivers a satisfactory start to the day, enjoyed in a peaceful dining atmosphere.
Rooms are generally praised for their cleanliness and comfort, with comfortable beds ensuring restful nights. While there are some challenges related to room temperature controls and noise levels, and minor issues with room amenities, guests still find the accommodations to be clean and functional, particularly suited for smaller groups or individual travelers. The hotel's cleanliness receives strong commendations, with the modern and bright facility enhancing the welcoming environment. The combination of excellent location, high service standards, and a quiet ambiance makes the hotel particularly appealing to both solo travelers and families.
The staff at Holiday Inn Express & Suites is consistently recognized for their friendliness and professionalism, contributing significantly to the positive guest experiences. Receptionists are noted for their welcoming service and flexibility, including courteous early check-in arrangements. Across various shifts, staff members are praised for their exceptional service and accommodating demeanor, ensuring a seamless and pleasant stay for guests. Despite minimal reports of unmet expectations, the overall impression is of a team dedicated to guest satisfaction.
Offers a luxurious experience with a focus on comfort and service. The heated pool provides a relaxing environment for guests seeking leisure and recreation.
This hotel features an indoor heated pool and whirlpool, as well as outdoor pools. The availability of both indoor and outdoor heated options caters to different preferences.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 94 hotels in and around Pleasant Ridge