GLAMOUR - Restaurant & SPA receives substantial acclaim from guests across various aspects of their experience. The hotel's strategic location near Poznań-Ławica Airport and the city center makes it an accessible choice for travelers. Guests appreciate the ample parking, serene environment and proximity to essential amenities and public transport. The presence of a beautiful garden further enhances the appeal.
Breakfast at GLAMOUR is notably praised with guests lauding the hearty and varied selections, including homemade yogurts and regional products. The breakfast service, highlighted by the cheerful Mrs. Basia, is a memorable part of the visit due to the friendly and attentive staff. Dinner also receives positive feedback for its delicious and well-prepared dishes, despite occasional critiques about specific items and staff hygiene.
The cleanliness of the hotel is exceptional with many reviews highlighting the pristine condition of rooms and common areas. The hotel maintains a fragrant and peaceful atmosphere, contributing to a relaxing stay. The rooms themselves are spacious, cozy and generally well-maintained. Guests appreciate the cleanliness, comfort of the beds and the provision of amenities, although there are some areas that could benefit from updates, better soundproofing and more consistent housekeeping.
The staff at GLAMOUR earn frequent praise for their friendliness, professionalism and willingness to go above and beyond in service. Highlights include the exemplary service during breakfast and the polite, helpful nature of the waitstaff. Despite isolated incidents of dissatisfaction with reception staff, the overall consensus is positive.
The spa is another standout feature, particularly for its highly regarded physiotherapy treatments and massages, offering a tranquil and therapeutic experience. However, concerns about limited service offerings and additional costs temper the otherwise favorable impression.
Parking options are well-received with secure and spacious areas available, making it convenient for guests with vehicles. While there is a nominal fee for parking, the availability of private spaces is appreciated.
Overall, GLAMOUR - Restaurant & SPA delivers a high-quality, comfortable and memorable experience for its guests, excelling in location, breakfast, cleanliness and staff service with notable spa and parking amenities.