Cassino All Inclusive Resort Poços de Caldas By Nacional Inn
Pocos de Caldas
-21.83315300,
-46.50510400
,
Avenida Do Contorno, Km5, Poços De Caldas Jardim Do Contorno
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Summary of reviewsCassino All Inclusive Resort Poços de Caldas By Nacional Inn is highly regarded by guests, particularly for its tranquil and beautiful location ideal for relaxation. Despite its distance from urban areas, visitors appreciate the peaceful environment and excellent hospitality that the resort offers. The breakfast experience is another standout, with guests praising the variety and quality of choices catering to diverse dietary needs. The dining options at dinner continue this positive trend, featuring delicious and well-seasoned meals, with Italian theme nights being a particular highlight, although some have noted repetitive menu items.
The resort's rooms are spacious and comfortable, offering good cleanliness and modern amenities, although some areas of maintenance, such as mold scents or inadequate lighting, could benefit from improvements. Cleanliness overall elicits mixed reviews; while many guests commend the attentive cleaning staff, there are a few areas that could improve, such as shared spaces and hallways. The staff consistently receives high praise for their friendliness and dedication, enhancing the overall guest experience by making visitors feel welcomed and valued.
The WiFi service offers a mixed experience, with some guests noting excellent connectivity while others experience inconsistent signals, particularly in rooms and outdoor areas. Guests frequently enjoy the pool facilities, appreciating their size and the array of heated options, though some express concerns regarding cleanliness and heating inconsistencies in outdoor pools. The resort excels in family-friendly activities, offering diverse entertainment options for all ages, such as mini-golf and ice skating, alongside engaging programming that keeps children delightfully entertained.
The bedding in the resort is mostly comfortable, with high-quality linens frequently mentioned positively, although minor issues with pillows and extra beds have been noted. Lastly, the all-inclusive system is praised for providing a comprehensive and seamless experience, with ample food and drink options available throughout the day, making the stay enjoyable and relaxing. Overall, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a delightful retreat, catering well to guests seeking comfort, variety, and exceptional service.
Categories
The resort's rooms are spacious and comfortable, offering good cleanliness and modern amenities, although some areas of maintenance, such as mold scents or inadequate lighting, could benefit from improvements. Cleanliness overall elicits mixed reviews; while many guests commend the attentive cleaning staff, there are a few areas that could improve, such as shared spaces and hallways. The staff consistently receives high praise for their friendliness and dedication, enhancing the overall guest experience by making visitors feel welcomed and valued.
The WiFi service offers a mixed experience, with some guests noting excellent connectivity while others experience inconsistent signals, particularly in rooms and outdoor areas. Guests frequently enjoy the pool facilities, appreciating their size and the array of heated options, though some express concerns regarding cleanliness and heating inconsistencies in outdoor pools. The resort excels in family-friendly activities, offering diverse entertainment options for all ages, such as mini-golf and ice skating, alongside engaging programming that keeps children delightfully entertained.
The bedding in the resort is mostly comfortable, with high-quality linens frequently mentioned positively, although minor issues with pillows and extra beds have been noted. Lastly, the all-inclusive system is praised for providing a comprehensive and seamless experience, with ample food and drink options available throughout the day, making the stay enjoyable and relaxing. Overall, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a delightful retreat, catering well to guests seeking comfort, variety, and exceptional service.
Family Friendly Resort
Offers an all-inclusive experience, featuring both indoor and outdoor pools, a kids' club, and diverse entertainment suitable for all ages. The resort provides spacious family rooms and complimentary stays for children under 12, ensuring a comfortable and budget-friendly stay for families.
Resort with Swimming Pool
This all-inclusive resort provides accommodations with an outdoor swimming pool. It offers both indoor and outdoor pools. It is family-friendly and pet-friendly, making it a versatile choice for travelers.
Heated Pool Indoor Pool Outdoor Pool
Business Resort
Located in São Paulo, this resort offers all-inclusive amenities suitable for business and leisure.
Resort with Parking
This resort features free private parking, providing guests with secure and complimentary on-site parking facilities.
Accessible Resort
This resort features dedicated rooms and facilities for disabled guests, ensuring wheelchair access throughout the property. It includes accessible toilets and bathrooms for disabled individuals. The resort also has a lift for easy navigation between floors, and offers 'Deluxe - Accessible aux Personnes à Mobilité Reduzida' rooms.
Resort with Gym
As an all-inclusive resort, it likely includes fitness facilities as part of its comprehensive amenities package, though specifics are not detailed in the provided data.
5-Star Resort
This all-inclusive resort offers a variety of amenities and activities, ensuring a convenient and enjoyable stay. Located in Poços de Caldas, it provides a range of recreational facilities and is ideal for families and those seeking a relaxing getaway. The resort aims to provide a comprehensive vacation experience.
Resort with Outdoor Pool
This all-inclusive resort provides an outdoor swimming pool and live music in the bar. It offers a comprehensive experience with meals, drinks, and entertainment included.
Resort with Indoor Pool
The resort's Indoor Complex features multiple internal heated pools, which are also used for acrobatic water shows ('Aqualoucos'). This indicates a well-developed and entertaining indoor pool facility.
Resort with Heated Pool
Being an all-inclusive resort, it offers a comprehensive package of amenities and services. The heated pool adds to the appeal, ensuring guests have a comfortable and enjoyable experience regardless of the weather.
Resort with All Inclusive Packages
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Dog Friendly Resort
Romantic Resort
Resort with Tennis Courts
Resort for Yoga
Guest Reviews
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn boasts numerous positive aspects concerning its location. Guests frequently describe it as a beautiful and spacious area that provides tranquility, making it an ideal destination for relaxation and enjoyment. While the resort is a bit further from the city center and shopping areas, it compensates with its serene environment and surrounding attractions. Despite some challenges with maintenance in the surroundings and a less-than-ideal entrance, visitors often praise the excellent hospitality and good structure of the resort. Overall, the hotel's location offers a mix of beauty and peacefulness, catering well to those seeking a retreat away from urban hustle.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a breakfast experience that has garnered significant praise from its guests. The menu caters to various dietary needs, ensuring that individuals with specific restrictions are accommodated. Many guests have highlighted the diversity and variety of the breakfast offerings, which range from good quality coffee to an array of delicious items. The meals, including breakfast, lunch, and dinner, are frequently described as complete and satisfying, with an exceptional quality that adds to the overall dining experience.
Guests frequently commend the breakfast as fantastic and exceeding expectations. It's not just the taste that captivates diners, but also the remarkable variety available, which ensures there's something for everyone. Alongside breakfast, the resort offers morning and afternoon snacks, as well as dining options that include snacks and a bar at night, enhancing the overall experience.
While there are occasional mentions of a weaker breakfast experience, the majority of reviews are overwhelmingly positive, with guests appreciating the range of options and the quality provided. The resort's dedication to offering a comprehensive meal experience, for both breakfast and other daily meals, has been particularly enjoyed, adding value and satisfaction to guests' stays.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a dining experience that generally delights guests with its flavorful and diverse options. Many patrons rave about the delicious and tasty meals, praising the resort for providing Italian nights that distinguish themselves as highlights of the culinary offerings. The food is often described as wonderful, with an abundance of well-seasoned dishes, ensuring that guests have several options throughout breakfast, lunch, and dinner. There's also a commendable variety of drinks that complement the meals perfectly.
However, the dining experience occasionally draws criticism due to repetitive menu items and reuse of food from previous days. Though the variety is appreciated, some guests mention instances where dishes were disappointing or served cold. Suggestions have been made to enhance the meal offerings with flavors more typical of the Minas Gerais region to prevent repetition and elevate the overall quality. Additionally, while the food is abundant, there are points raised about its quality and the cleanliness of the dining areas.
Desserts earn particular acclaim, often described as excellent, adding a sweet note to the overall dining experience. Despite some criticisms, the overall perception leans towards positive, with many guests finding the meals exceedingly tasty and satisfying.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers spacious rooms that are consistently praised for their size compared to other hotels, with several guests highlighting their comfort and cleanliness. Accommodations are described as being in perfect condition, featuring good showers and beds, and some guests found the beds and mattresses to be quite comfortable. While the rooms are generally modern and well laid out, there are reports of issues like mold and musty smells that could be bothersome, with some guests experiencing allergic reactions. Additionally, certain rooms are noted to lack adequate lighting, with noise disturbances from the hallways being mentioned.
There are also remarks on the need for renovations, especially in the bathrooms where shower stalls are absent, often replaced with plastic curtains, and some bathroom fixtures are broken. Despite these drawbacks, a positive outlook on room size, cleanliness, and comfort was shared by many, making it an appealing choice for travelers seeking spacious accommodation. However, improvements in maintenance and addressing specific issues could enhance the overall guest experience further.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn is praised for its comfortably appointed rooms, particularly when it comes to the bedding. Guests frequently highlight the comfortable beds, emphasizing the excellent quality of the bed and bath linens. Many reviewers also express satisfaction with the shower, which contributes to a restful and rejuvenating experience. However, some aspects of the bedding, such as the pillows, have received criticism for being flat and occasionally emitting unpleasant odors. Additionally, certain guests have noted issues with sagging mattresses and uncomfortable extra beds. While comfort is consistently noted with regard to the primary beds, these other bedding aspects have left room for improvement. Overall, while the resort provides a generally comfortable sleeping environment, attention to pillows and additional beds would enhance the guest experience.
The 'Cassino All Inclusive Resort Poços de Caldas By Nacional Inn' presents a mixed picture regarding cleanliness based on guest reviews. Positively, many visitors appreciated the clean rooms and environments, highlighting impeccable and attentive cleaning, with some even commending the staff for keeping spaces tidy. However, several reviews indicate room for improvement in certain areas. Issues such as dirt under beds, spider webs in corridors, and unclean hallways were noted. Problems with consistent room cleaning during guests' stays, as well as mold and lack of towel racks in bathrooms, were also mentioned. The cleanliness of shared spaces and dining tables could be enhanced, as guests reported poor standards that sometimes required them to approach staff for necessities like towels. The resort could benefit from addressing these concerns to improve the overall experience for future guests.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn impresses with its exceptional service, particularly when it comes to the staff who consistently receive high praise for their cordiality and professionalism. Guests describe the team as welcoming, polite, and friendly, often likening the warmth they receive to that of being welcomed by family. The staff’s attentive nature is a standout, with many noting their readiness to go above and beyond to enhance the visitor experience. Whether at the front desk, bar, or casino, the team exhibits remarkable dedication, making guests feel comfortable and valued. The bartenders and entertainers, in particular, are highlighted for their engaging and helpful service. While there are occasional mentions of a lack of cordiality, especially in the restaurant, the overall sentiment is a strong appreciation for a staff that is both competent and enthusiastic about ensuring a pleasant stay.
Guests at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn have expressed mixed experiences regarding the hotel's WiFi service. While some have highlighted that the internet connection was excellent and worked at high speed throughout the hotel, many have reported issues. The WiFi and cell signals are often described as weak, with fluctuating connectivity and frequent interruptions. Visitors noted that the WiFi performance was inconsistent, with particularly poor service in rooms and outdoor areas, requiring improvement. Overall, those who rely heavily on internet connectivity may find it challenging during their stay.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers an expansive pool area that guests frequently praise for its size and amenities. Visitors consistently appreciate the range of heated pools available, both indoor and outdoor, providing comfort and enjoyment throughout the day. Despite this, some guests noted inconsistencies in pool cleanliness and heating, pointing out that the outdoor pools were not always heated as expected. The pool area itself is beautiful and lively, with a pool bar team that receives high marks for their service. Families particularly note the safety and appropriateness of the pools for children, adding to the resort's appeal. Though there are some issues with deck tiles and lighting in the evening hours, the overall pool experience is noted as good, with warm waters that invite relaxation and enjoyment.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a fantastic array of activities designed to engage kids and ensure a memorable family vacation. Guests commend the resort's programming for all ages, including mini-golf, sports courts, laser tag, and even an ice skating rink. The thermal pools and playground provide ample entertainment for younger children, while the overall diversity of spaces allows for dynamic family-friendly experiences.
Families will appreciate the excellent children's area and toys, which serve as distinguishing features of the resort. The loved activities reflect the staff's dedication, with heartfelt congratulations for their caring and attentive approach.
Additionally, the resort ensures that activities for both adults and children are available throughout the day. Guests highlight the spacious family rooms, such as room 1309, contributing to a comfortable stay. Though some found the indoor pools not as heated as expected, the overall excellent location of the resort adds value, with no extra charges for being in such a prime spot.
Diverse recreational options make Cassino All Inclusive Resort Poços de Caldas By Nacional Inn a great destination to relax and enjoy quality time with family.
The Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers an all-inclusive experience that has left many guests pleasantly surprised. The system truly delivers, with food and drinks available continuously and replenished at all times, ensuring guests have access to unlimited, high-quality options. The resort impresses with its variety of flavorful meals and a selection of wonderful, quality beverages. The absence of long lines and attentive service contribute to a seamless experience. Guests also appreciate the clean and attractive new facilities, including inviting pools with heated water. Snack options are available throughout the day, complementing the generous dining experience. The all-inclusive setup is well-organized, adding enjoyable touches like allowing guests to "earn" special royales. Visitors consistently highlight the excellent service, making it a complete package for a relaxing and enjoyable stay.
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Location
Breakfast
Guests frequently commend the breakfast as fantastic and exceeding expectations. It's not just the taste that captivates diners, but also the remarkable variety available, which ensures there's something for everyone. Alongside breakfast, the resort offers morning and afternoon snacks, as well as dining options that include snacks and a bar at night, enhancing the overall experience.
While there are occasional mentions of a weaker breakfast experience, the majority of reviews are overwhelmingly positive, with guests appreciating the range of options and the quality provided. The resort's dedication to offering a comprehensive meal experience, for both breakfast and other daily meals, has been particularly enjoyed, adding value and satisfaction to guests' stays.
Dinner
However, the dining experience occasionally draws criticism due to repetitive menu items and reuse of food from previous days. Though the variety is appreciated, some guests mention instances where dishes were disappointing or served cold. Suggestions have been made to enhance the meal offerings with flavors more typical of the Minas Gerais region to prevent repetition and elevate the overall quality. Additionally, while the food is abundant, there are points raised about its quality and the cleanliness of the dining areas.
Desserts earn particular acclaim, often described as excellent, adding a sweet note to the overall dining experience. Despite some criticisms, the overall perception leans towards positive, with many guests finding the meals exceedingly tasty and satisfying.
Rooms
There are also remarks on the need for renovations, especially in the bathrooms where shower stalls are absent, often replaced with plastic curtains, and some bathroom fixtures are broken. Despite these drawbacks, a positive outlook on room size, cleanliness, and comfort was shared by many, making it an appealing choice for travelers seeking spacious accommodation. However, improvements in maintenance and addressing specific issues could enhance the overall guest experience further.
Beds
Cleanliness
Staff
Wi-Fi
Pool
Family
Families will appreciate the excellent children's area and toys, which serve as distinguishing features of the resort. The loved activities reflect the staff's dedication, with heartfelt congratulations for their caring and attentive approach.
Additionally, the resort ensures that activities for both adults and children are available throughout the day. Guests highlight the spacious family rooms, such as room 1309, contributing to a comfortable stay. Though some found the indoor pools not as heated as expected, the overall excellent location of the resort adds value, with no extra charges for being in such a prime spot.
Diverse recreational options make Cassino All Inclusive Resort Poços de Caldas By Nacional Inn a great destination to relax and enjoy quality time with family.
All-Inclusive Packages
Yes, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn.
Yes, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn welcomes dogs.
Yes, parking facilities are available at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn.
Yes, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn has a gym.
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