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Summary of reviewsHotel Gambrinus, located in the heart of Poços de Caldas, stands out as a well-reviewed choice for both leisure and business travelers. The hotel's central location is a significant advantage, offering guests convenient access to various tourist attractions, shops, restaurants, bars and cafes, all within walking distance. Despite its centrality, the hotel manages to maintain a peaceful atmosphere, providing quiet and comfortable rooms.
The in-room breakfast service is a unique feature praised for its punctuality and quality, although some guests noted limited options and logistical difficulties given the small room sizes. The rooms themselves are generally appreciated for their coziness and modern amenities such as air conditioning and minibars. Cleanliness is a recurring highlight with many guests commenting positively on the fresh-smelling rooms and well-maintained facilities. While some rooms are noted to be tight and occasionally noisy, they are considered adequate for solo travelers or short stays.
The staff at Hotel Gambrinus receive high marks for their politeness, friendliness and helpfulness. The reception team, including individuals like Paulo, Vinicius, Andre and Malu, are particularly praised for their exceptional service. This level of attentiveness extends throughout the hotel, contributing to a warm and welcoming atmosphere.
Wi-Fi connectivity is another strong point with guests noting the fast and reliable internet service. The addition of SMART TVs and air conditioning enhances the in-room technology experience. Parking is convenient, though the narrow aisles and tight entrance/exit may present challenges for larger vehicles. Despite this, the secure and free parking options are appreciated by those traveling with cars.
For families, Hotel Gambrinus offers a friendly and comfortable environment, although there are minor areas for improvement, such as safer staircases and more suitable gathering spots. Beds are generally comfortable and well-maintained, contributing to a restful sleep experience despite a few isolated complaints about softness or structural issues.
Overall, Hotel Gambrinus provides excellent value for money through its prime location, friendly staff and clean facilities, making it an attractive choice for visitors to Poços de Caldas. Show more
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Categories
Hotel with Parking
This hotel features complimentary private parking on-site for its guests, offering a convenient and secure option for vehicle storage.
Cheap Hotel
Located in Poços de Caldas, this hotel provides budget-conscious lodging for travelers interested in exploring the city's thermal springs and attractions. It offers essential amenities for a comfortable stay.
Small Hotel
This hotel is centrally located, offering easy access to the city's attractions. It provides a comfortable and convenient stay for guests looking to explore Poços de Caldas.
Family Friendly Hotel
Room Types
Standard Double RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a flat-screen TV. The unit has 1 bed.
Standard Double or Twin RoomThe twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a flat-screen TV.
Deluxe RoomThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room features a flat-screen TV. The unit has 1 bed.
Superior Double RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a flat-screen TV. The unit has 1 bed.
Family RoomThe family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This family room provides a flat-screen TV. The unit has 3 beds.
Deluxe Double or Twin RoomThe twin/double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room provides a flat-screen TV.
Superior Double or Twin RoomThe twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room provides a flat-screen TV.
Guest Reviews
Location
Hotel Gambrinus boasts an exemplary location right in the heart of Poços de Caldas, a charming city famous for its thermal springs and vibrant local culture. Situated centrally, this hotel places visitors within walking distance of an array of tourist attractions, shops, restaurants, bars and cafes. Guests rave about the convenience of being able to explore the city on foot, highlighting the proximity to sights such as Pedro Sanches Square, the cable car, museums and various squares.
The hotel's ideal location allows guests to easily access both the commercial and entertainment districts, making it an excellent choice for travelers seeking to immerse themselves in the local atmosphere. Whether for sightseeing, shopping or dining, everything is reachable without needing a car. The hotel's centrality doesn't compromise on peacefulness; it still manages to offer quiet, comfortable rooms for a restful stay.
Complemented by great service, cleanliness and modern amenities, Hotel Gambrinus provides excellent value for money. Many reviews also underscore the friendly and helpful staff, contributing to a pleasant and convenient overall experience. From its impeccable placement to its cozy accommodations, Hotel Gambrinus stands out as an outstanding option for both leisure and business travelers in Poços de Caldas.
Breakfast
Hotel Gambrinus offers a unique breakfast experience by serving it directly in the guest rooms, which many find to be both convenient and comfortable. The quality and punctuality of the breakfast are frequently praised with numerous guests describing it as very well-served, delicious and abundant. The coffee, in particular, receives positive remarks for its quality.
However, some guests highlight that the breakfast menu has limited options and lacks variety. A few reviews mention the sparse selection of fruits and occasional cold items like cheese bread. Additionally, the room service approach poses certain logistical challenges, as smaller rooms and the absence of proper tables or seating can make dining inconvenient.
Overall, while the in-room breakfast service adds a charming and unique touch to the hotel experience, there are areas where improvements could be made to enhance guest satisfaction, such as expanding the variety of offerings and addressing the logistical constraints of room size and layout.
Rooms
Hotel Gambrinus offers a mix of cozy and comfortable accommodations with certain rooms featuring spacious bathrooms and modern amenities such as air conditioning and minibars. Cleanliness is consistently praised with many guests noting clean bedding, towels and a fresh smell in the rooms. The decor is often described as pleasant and well-organized with some rooms feeling bright and airy.
However, the size of the rooms is a common point of contention. Many reviewers mention that the rooms are small, tight and cramped, often making it difficult to move around, especially for couples or groups. Despite this, some guests find the rooms perfectly adequate for single travelers or short stays. There are a few specific rooms, such as Room 102, which guests found to be larger and more comfortable.
The bathrooms receive mixed reviews—while some are newly renovated and well-equipped, others are older and in need of more careful cleaning. High steps in certain bathrooms pose a tripping risk, particularly for older guests.
Noise can be an issue, especially in rooms facing the street with reports of disturbances from outside traffic and noise from adjacent rooms. The lack of blackout curtains also means some rooms become very bright at dawn, potentially disrupting sleep.
Overall, the staff and service receive positive mentions with guests appreciating the polite employees and good room service. While the compact nature of the rooms might not be suitable for everyone, the hotel's charm, cleanliness and convenient amenities make it a reasonable choice for a comfortable stay.
Beds
Hotel Gambrinus has generally received positive feedback regarding the quality and comfort of its beds. Guests frequently described the beds as comfortable with many noting that the mattresses were soft but supportive, contributing to a restful night's sleep. The beds were often mentioned as being new and well-maintained, enhanced by clean, high-quality bedding, pillows and linens. Many reviewers appreciated the spacious size of the beds and the cozy environment they created.
However, a few guests had less favorable experiences, noting issues such as overly soft mattresses or uncomfortable spring arrangements. There were occasional mentions of beds being too small or having structural issues like a ridge in the middle of double beds pushed together. Despite these isolated concerns, most guests seemed satisfied with the comfort and cleanliness of the beds, often highlighting them as a standout feature of their stay.
Cleanliness
Hotel Gambrinus receives considerable praise for its cleanliness from guests. The hotel is consistently described as very clean with spotless rooms and well-maintained facilities. Guests appreciate the clean bedding, towels and fresh-smelling rooms that demonstrate excellent attention to detail by the cleaning staff. The overall cleanliness is often highlighted as impeccable, contributing to a cozy and comfortable stay experience.
While the general upkeep is commendable, a few reviews point out areas for improvement, particularly in the bathrooms and hallway carpets. Comments mention that while the rooms are meticulously cleaned, some aspects of general hygiene could see enhancements. Nevertheless, the politeness and attentiveness of the cleaning staff are frequently noted, contributing positively to the guests' overall satisfaction.
The hotel's cleanliness is further complemented by its great location, making it an attractive choice for travelers. With air-conditioned rooms, minibars and well-organized spaces, Hotel Gambrinus manages to offer clean and simple yet satisfactory accommodations. This commitment to cleanliness and comfort ensures that guests leave with the intent to return, further attesting to the hotel's enduring appeal.
Staff
Hotel Gambrinus' staff shines with their exceptional service and attentiveness. Guests consistently praise the team for their politeness, friendliness and helpful nature. Receptionists, particularly Paulo, Vinicius, Andre and Malu, receive special commendations for their outstanding service and kind demeanor. From the cleaning staff to the concierges, every member of the team contributes to creating a welcoming and warm atmosphere.
The reception team is noted for their courteous and respectful service, ensuring a pleasant check-in experience. Overall, it appears that every interaction with the staff leaves a positive impression, highlighting their dedication and commitment to guest satisfaction.
The remarkable customer service extends throughout the hotel with guests frequently mentioning the attentive and polite assistance they receive. Whether it’s at the front desk or from the housekeeping team, the staff’s efforts in making guests feel valued and well-cared for do not go unnoticed.
This consistent level of outstanding service and hospitality makes Hotel Gambrinus a standout choice for travelers looking for a welcoming stay with excellent staff support.
Wi-Fi
Hotel Gambrinus boasts impressive Wi-Fi services with many guests highlighting the excellent and very good internet signal. The connectivity is not only reliable but also fast, making it suitable for various online activities. The presence of a SMART TV and air conditioning further enhances the in-room technology experience. Overall, the free Wi-Fi at Hotel Gambrinus receives favorable mentions, contributing to a well-rounded and comfortable stay.
Parking
Hotel Gambrinus offers a variety of parking options, making it convenient for guests with vehicles. The complimentary parking is a notable perk with secure, on-site spaces readily available. Guests frequently mention that the parking lot, located behind the hotel, is a positive aspect, offering free and ample spaces. Although the parking aisle can be narrow and the entrance and exit may be tight for larger vehicles, the arrangement serves its purpose well. Some guests noted the absence of direct access from the hotel to the parking lot, which could be slightly inconvenient, but overall, the parking is considered useful and well-organized. Despite minor constraints regarding the size and accessibility, the hotel’s secure and free parking is praised for its convenience, making it easier for visitors to explore the city without worrying about their vehicle.
Family
Hotel Gambrinus offers a family-friendly environment that is very welcoming for those traveling with children. The hotel is highly regarded for its cleanliness and helpful staff, making it a comfortable option for families. Kids particularly enjoy the meals, which cater to their tastes. The rooms are functional for families with cozy accommodations suitable for a family stay and good bedding arrangements that ensure comfort. Some reviews mention the practicality of having separate rooms for children, adding an extra layer of convenience.
However, there are areas for improvement. The central staircase runner has been noted as dangerous, particularly for older guests and children. Additionally, there are some concerns about safety and the need for more suitable spots for families to meet and gather. The breakfast trays also fall short for families of four, indicating room for better adaptation to larger family needs. Despite these points, the overall experience for families at Hotel Gambrinus is positive with ample emphasis on being functional and comfortable for family stays.
No, Hotel Gambrinus doesn't have any pool.
No, a spa isn't available at Hotel Gambrinus.
No, Hotel Gambrinus doesn't allow dogs.
Yes, parking facilities are available at Hotel Gambrinus.