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Summary of reviewsSugam Hotel Pvt Ltd is highly regarded for its prime location in the heart of the city, providing guests with convenient access to key attractions and the central hub. This strategic positioning, combined with good value for money and a generally friendly staff, contributes to a pleasant experience for many visitors. The hotel offers spacious and comfortable rooms, which are appreciated for their size and potential for relaxation. However, the overall guest experience could benefit from improvements in room cleanliness and maintenance, as some guests have noted issues such as room odor and lack of toiletries. While there are positive remarks regarding room amenities, maintaining consistent cleanliness, particularly in bathrooms, remains an area for development. Feedback regarding the hotel staff is mixed, with several guests praising their professionalism and supportiveness, while others have reported negative interactions, indicating inconsistency in guest relations. Enhancing room service and ensuring more consistent customer service could further elevate the overall satisfaction of guests at Sugam Hotel Pvt Ltd.
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