4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Zámeček has received reviews indicating some discrepancies between its four-star rating and the actual experience provided. Reports suggest that the rooms and overall facilities do not correspond to the standards expected of a four-star hotel with several guests feeling that the accommodations are more reflective of a two or three-star rating.
Breakfast received particular criticism for being average and not living up to the four-star classification. Additionally, there seems to be a lack of communication and services from the hotel staff with mentions of the receptionist not informing guests about available amenities such as wellness, fitness and balneo services.
While the hotel's location in a castle might justify its price to some extent, the overall sentiment from guests highlights a gap between perception and reality, leading to disappointment and a sense of services not being worth the cost.
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