Auberge Québec enjoys a prime location, highly regarded by guests for its close proximity to major attractions like Aquarium du Québec and Old Quebec, as well as various restaurants, shopping centers and public transportation. The picturesque views and tranquil setting add to its charm. Guests consistently praise the friendly and helpful staff, enhancing the overall positive experience.
However, the breakfast offerings have room for improvement. While basic items like coffee, juice, apples and muffins are provided, many guests found the selection minimalistic and below expectations, particularly due to pre-prepared bags or boxes offered due to COVID-19 measures.
The rooms also receive mixed feedback. Positively noted are the spaciousness, clean bathrooms, unique features like vaulted ceilings and private entrances. Unfortunately, many guests find the decor outdated and report issues with cleanliness and maintenance, including musty smells and malfunctioning amenities.
Cleanliness throughout the hotel is another area with varied opinions. Some guests report satisfactorily clean rooms and common areas, while others highlight significant issues like dirty carpets, mold and inadequate upkeep.
Auberge Québec's staff receive high marks for their attentiveness and friendliness, contributing significantly to the positive guest experience.
The free Wi-Fi service, however, is frequently reported as weak and unreliable with frequent connectivity issues.
The pool receives mixed reviews. While some appreciate its peaceful environment, others encounter cleanliness issues and operational inconsistencies with the pool often being closed or poorly maintained.
Lastly, feedback on the beds is mixed. While some guests enjoy a comfortable sleep, others face issues with mattress quality, size and cleanliness.
Overall, Auberge Québec offers a convenient location and friendly service but would benefit from improvements in amenities, maintenance and breakfast quality to meet guest expectations fully.
Categories
Cheap
Pool
Outdoor Pool
Parking
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Pont-Rouge