5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Porto Santo Premium All Inclusive Beach & SPA Resort has received mixed reviews regarding its five star rating. Some guests feel that the hotel is not up to par and does not offer the facilities and services expected of a five star resort. Complaints include poor maintenance, lack of amenities, small and outdated TVs and subpar food choices. Despite this, some guests had a fantastic experience and would recommend the hotel. However, it is suggested that improvements should be made in order to meet the expectations of a five star hotel.
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