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Summary of reviewsLa Quinta Inn & Suites by Wyndham Pontoon Beach, IL, receives positive feedback for its convenient location, comfortable accommodations, and friendly staff. The hotel is well-situated outside the city hustle, providing a peaceful environment with easy access to major highways and nearby attractions like Southern Illinois University Edwardsville (SIUE). Guests appreciate the accessibility to local dining options and the added security of a nearby police station.
Guests generally find the hotel rooms clean, spacious, and well-equipped with amenities like mini fridges and microwaves. The beds are highlighted for their comfort, contributing to a restful stay. Though maintenance issues and updates have been noted as areas for improvement, the overall cleanliness and spaciousness seem to satisfy most visitors.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and quality while others desire more options and improvements. Despite these mixed opinions, the breakfast is generally considered satisfactory.
The staff at La Quinta Inn & Suites is frequently praised for their friendliness, professionalism, and accommodating nature, enhancing the welcoming atmosphere of the property. From housekeeping to the front desk, the team's excellent service is a standout feature of the guest experience.
Overall, guests find the hotel to be a comfortable and clean option for their stay, with a conveniently peaceful location and attentive staff enhancing their experience. Some minor updates and consistent attention to detail could further improve the guest experience.
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