Paxton Hotel
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Summary of reviewsThe Paxton Hotel in Port Elizabeth is highly regarded for its excellent location and accessibility, making it ideal for both short and extended stays. Its proximity to Port Elizabeth Airport, the waterfront, harbor and main roads makes it convenient for business and leisure travelers. The area is described as safe and friendly with nearby amenities such as shops, restaurants, a gym and a mall, contributing to a comfortable and accessible stay.
Guests consistently praise the hotel's breakfast, describing it as delicious, varied and good value for money with the option to enjoy a meal overlooking the harbor. However, some guests find the breakfast pricing steep and occasionally underwhelming. The dinner service also receives mixed reviews with many enjoying excellent food and service while others note issues with slow service and inconsistent food quality.
The rooms at the Paxton Hotel receive positive feedback for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the comfortable beds, cozy atmosphere and scenic views from rooms overlooking the harbor. While some reviews mention dated furniture and minor maintenance issues, the overall environment is described as warm and welcoming.
The hotel's cleanliness standards are generally high with frequent praise for the spotless and well-maintained rooms. However, a few guests reported occasional lapses in cleanliness, such as mold or unpleasant odors. Despite these, the friendly and diligent staff ensure a positive experience for most visitors.
The Paxton Hotel is particularly noted for its exceptional staff. Reviews frequently highlight the professional, polite and supportive personnel who enhance the guest experience. Specific staff members like Sbahle and Sinazo receive special mentions for their pleasant demeanor and helpfulness.
Despite mixed opinions on the beds with some finding them extremely comfortable and others less so, the overall sentiment remains positive. The hotel offers free wifi, which is generally reliable with occasional connectivity issues. The pool area, while generally praised for its beauty, does receive some feedback on cleanliness and service.
Families find the hotel to be a favorable destination, enjoying the family-friendly atmosphere and amenities. The pool is particularly popular with children. Business travelers also appreciate the hotel's offerings, including business size rooms, professional workspaces, a business center and meeting rooms, making it a suitable choice for corporate stays.
While the Paxton Hotel is often seen as a solid four-star establishment, providing great value and cleanliness, some guests feel it falls short of the full four-star experience due to certain service and facility limitations. Nevertheless with its prime location, friendly staff, cleanliness and well-equipped rooms, the Paxton Hotel remains a recommended choice for both leisure and business travelers visiting Port Elizabeth.
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Guests consistently praise the hotel's breakfast, describing it as delicious, varied and good value for money with the option to enjoy a meal overlooking the harbor. However, some guests find the breakfast pricing steep and occasionally underwhelming. The dinner service also receives mixed reviews with many enjoying excellent food and service while others note issues with slow service and inconsistent food quality.
The rooms at the Paxton Hotel receive positive feedback for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the comfortable beds, cozy atmosphere and scenic views from rooms overlooking the harbor. While some reviews mention dated furniture and minor maintenance issues, the overall environment is described as warm and welcoming.
The hotel's cleanliness standards are generally high with frequent praise for the spotless and well-maintained rooms. However, a few guests reported occasional lapses in cleanliness, such as mold or unpleasant odors. Despite these, the friendly and diligent staff ensure a positive experience for most visitors.
The Paxton Hotel is particularly noted for its exceptional staff. Reviews frequently highlight the professional, polite and supportive personnel who enhance the guest experience. Specific staff members like Sbahle and Sinazo receive special mentions for their pleasant demeanor and helpfulness.
Despite mixed opinions on the beds with some finding them extremely comfortable and others less so, the overall sentiment remains positive. The hotel offers free wifi, which is generally reliable with occasional connectivity issues. The pool area, while generally praised for its beauty, does receive some feedback on cleanliness and service.
Families find the hotel to be a favorable destination, enjoying the family-friendly atmosphere and amenities. The pool is particularly popular with children. Business travelers also appreciate the hotel's offerings, including business size rooms, professional workspaces, a business center and meeting rooms, making it a suitable choice for corporate stays.
While the Paxton Hotel is often seen as a solid four-star establishment, providing great value and cleanliness, some guests feel it falls short of the full four-star experience due to certain service and facility limitations. Nevertheless with its prime location, friendly staff, cleanliness and well-equipped rooms, the Paxton Hotel remains a recommended choice for both leisure and business travelers visiting Port Elizabeth.
Hotel near Golf Courses
Situated in Humerail, this hotel is listed as being near both Port Elizabeth Golf Club and Humewood Golf Club, providing access to two prominent courses.
Hotel Taking Steps Towards Sustainability
The Paxton Hotel shows a strong commitment to eco-verification standards by utilizing solar power, adapting to bottled water sourced from clean ambient air, and enforcing water-saving initiatives through its Green Champions program. It also provides an electric car charging station.
Family Friendly Hotel
The Paxton Hotel is suitable for families.
Hotel with Swimming Pool
The Paxton Hotel boasts an outdoor swimming pool with views of the harbor. Its location in Humerail offers easy access to local attractions.
Outdoor Pool
Hotel with Free Wi-Fi
This family-friendly hotel provides free Wi-Fi in public areas. Guest reviews often describe the internet connection as good or quite good.
Business Hotel
The Paxton Hotel offers conference facilities and is situated overlooking the harbor, providing a prime location for business travelers. It is known as one of South Africa's finest hotels and is well-suited for corporate events.
Accessible Hotel
The Paxton Hotel has wheelchair access throughout and offers paraplegic rooms on the ground floor with a paraplegic ramp. Accessible rooms include features like an entire unit being wheelchair accessible, shower for disabled, and toilet for disabled.
4-Star Hotel
Located in Humewood, the Paxton Hotel offers views of Algoa Bay. It is near the airport, restaurants, and the Boardwalk Casino. The hotel has luxury-inspired decor and features a fitness center and a swimming pool.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool.
Guest Reviews
The Paxton Hotel in Port Elizabeth is consistently praised for its excellent location and accessibility, making it an ideal choice for both short and extended stays. Many guests highlight its proximity to Port Elizabeth Airport, which is just a few minutes away by car, making it convenient for those with early or late flights. This accessibility extends to other attractions, including the waterfront, harbor and main roads leading into town or along the sea front.
The hotel is also noted for being close to amenities such as shops, restaurants, a gym and a mall, which adds to its overall convenience. Despite the bustling surroundings, the area is described as safe and friendly, providing a comfortable stay whether you're in town for business or leisure. The beachfront location and proximity to the ocean with some rooms offering scenic sea views, enhance its appeal for those looking to relax and enjoy the coastal environment.
Although a few reviews mention its remoteness from the convention center and city center, the overall consensus is that the central positioning and ease of access outweigh these minor drawbacks. The neighborhood, while busy, provides a secure and welcoming environment. The Paxton Hotel is well-equipped to meet guests' needs, offering clean and comfortable rooms, helpful and friendly staff and good value for money. It serves as a superb base for travelers looking to explore Port Elizabeth or needing a convenient stopover close to the airport.
'Paxton Hotel' offers guests a solid breakfast experience, receiving praise for its delicious variety and excellent buffet options. Visitors enjoyed the diverse selection, including omelets and a lovely breakfast menu, often describing the meal as amazing, delicious and good value for money. Some guests especially appreciated having breakfast while overlooking the harbor, adding a pleasant touch to their morning.
However, the breakfast experience is not without its drawbacks. Many reviews mentioned the steep pricing with a few guests noting that breakfast is not included in the room rate and must be purchased separately. On a less positive note, some guests found the breakfast to be underwhelming, overpriced or in need of more variety and an experienced chef.
Despite these criticisms, 'Paxton Hotel' still provides a satisfying start to the day for most guests, enhancing the overall stay with its convenient location, clean rooms and friendly staff.
Paxton Hotel's dining experience offers a mix of highs and lows, according to recent guest reviews. Many were notably pleased with their dinners, highlighting excellent food and friendly service, particularly praising dishes like generous lamb shank and flavorful rice and curry. The restaurant setting itself was often described as lovely, complete with a nice view from the pool area.
However, some guests noted issues such as slow service and high prices with a few specifically pointing out that certain dishes, like steak, were not up to par. The food quality was sometimes inconsistent with reports of greasy or oversized portions and a dated menu. Despite these drawbacks, there were still numerous mentions of good meals with several guests enjoying their dinner and the overall dining ambiance. Breakfast received mixed reviews with some finding it generous and others just alright. While the restaurant seems to have room for improvement, many guests still appreciated the friendly staff and delightful dining moments.
Paxton Hotel offers guests a pleasant stay with its clean and spacious rooms. Many reviews highlight the impeccable cleanliness and attention to detail. Guests often find their rooms to be comfortable with modern amenities and well-maintained furnishings. The views from the rooms, especially those overlooking the harbor, are particularly praised.
The spaciousness of the rooms is another standout feature with plenty of space to relax, including large comfortable beds, couches and chairs. Many guests also appreciate the contemporary decoration and the cozy atmosphere of the rooms.
Despite these positive aspects, a few guests encountered issues with old and dated furniture, small showers and intermittent problems with air conditioning and plumbing. Some found the soundproofing inadequate and were disturbed by external noise.
However, the positives often outweigh these issues with guests complimenting the warm and welcoming environment, the respectful and neat staff and the overall comfort of the accommodations. The hotel may benefit from addressing some maintenance issues and updating older fixtures to enhance the guest experience further.
The beds at the Paxton Hotel have received varied feedback from guests. On the positive side, many reviewers describe the beds as comfortable, cozy and spacious with some mentioning that the pillows were just right for a good night's sleep. Several guests highlighted the comfort and quality of the beds, noting they were super comfortable and worth the stay. However, the reviews also indicate some consistent concerns. A number of guests found the beds to be hard, stiff or even lumpy, which made sleeping difficult. The mattresses were often described as bad or very bad with some suffering from issues like sinking in the middle or being worn out. The presence of bed bugs was mentioned a few times, which is a notable downside. Additionally, the beds were often short, which could be problematic for taller guests. There were also mentions of double beds essentially being two single beds pushed together, leading to discomfort and dissatisfaction. Despite the comfort praised by many, these mixed reviews suggest that the bedding quality might benefit from some improvements.
Paxton Hotel generally receives positive remarks for its cleanliness, offering a comfortable and well-maintained environment for guests. Many guests have highlighted the clean and comfortable rooms, which are often described as spacious and modern. The bathrooms also receive frequent praise for their cleanliness and the hotel as a whole is noted for being clean and neat. The property maintains a clean appearance and provides a clean environment, including the parking area.
However, there are a few negative comments regarding cleanliness. Some guests mentioned issues such as cockroaches, dirty mould on walls, dusty rooms and unclean cups. There were occasional remarks about the hotel failing to adhere to cleanliness standards in certain areas with specific mentions of mould in the shower and bathroom, unpleasant smells from drains, dirty carpets and rooms that looked like they hadn’t been cleaned after the previous guest.
Despite these occasional lapses, the overall consensus is that the Paxton Hotel is very clean with friendly and helpful staff contributing to a positive experience. The modern design and amenities, coupled with the attentive and polite service, make it a recommended choice for travelers looking for a neat and clean stay just a few minutes' drive from Boardwalk Mall.
The Paxton Hotel in Port Elizabeth is renowned for its exceptionally friendly and supportive staff, which consistently enhances the guest experience. From the reception team to the housekeeping and room service, the personnel are often described as professional, polite and extremely accommodating. Guests frequently commend the staff for being quick organized and proactive in addressing any needs or issues. The hotel boasts a team that is not only pleasant and respectful but also goes above and beyond to ensure a comfortable stay. Standout individuals like Sbahle and Sinazo have been specifically noted for their pleasant demeanor, contributing to an overwhelmingly positive environment. Despite a few minor training gaps noted in some reviews, the overall sentiment toward the staff is highly favorable with many guests expressing particular appreciation for their friendliness, helpfulness and professional conduct. This welcoming atmosphere, combined with efficient and caring service, makes the Paxton Hotel a top choice for visitors to Port Elizabeth.
The wifi experience at the Paxton Hotel has its ups and downs, but overall, the feedback leans towards the positive. Guests appreciated the availability of free wifi, often describing the connection as good or quite good. The internet worked well for many, although there were occasional reports of issues and restricted options. Despite these occasional hiccups with the wifi, other aspects of the stay, such as room service for breakfast and cleanliness, received favorable mentions.
The Paxton Hotel features a beautiful and inviting pool area that has garnered considerable praise from guests. The outdoor pool is surrounded by a visually appealing space, featuring elements such as fake grass to enhance the aesthetic. The pool area itself is described as lovely and extremely beautiful, making it an ideal spot for relaxation and leisure. Swimmers will find it inviting, although there have been mentions of the pool being colder than expected despite advertisements suggesting it was heated.
While the overall look of the pool area is great, there are minor concerns regarding cleanliness and service with some guests noting that these aspects could be improved. The hotel offers secure parking and is conveniently located close to the beach, adding to the convenience for guests. However, on certain dates, such as the 25th, the pool can get quite crowded with children, which might affect the tranquility for some visitors.
Overall, the pool at Paxton Hotel presents a lovely setting for both relaxation and recreation, though there may be room for slight improvements in access, service and maintenance.
Paxton Hotel is a favorable destination for families with children, thanks to its excellent and convenient location. The area is considered safe for kids and the hotel provides a family-friendly atmosphere and environment. The kids particularly enjoyed the pool, making it a fun option for family vacations. Parents appreciated the easy access to local family attractions as well as the family-friendly amenities provided on-site. Families enjoyed the overall experience, reinforced by the accommodating staff and the general suitability for family stays.
The Paxton Hotel in PE has received mixed reviews regarding its four-star rating and overall value. Many guests acknowledge the hotel as a solid, elegant and standard four-star establishment highlighting its cleanliness and great value. Phrases like "one of the best hotels in PE" and "perfect for a four-star hotel" reflect positively on its general offerings and ambiance.
However, a notable portion of reviews suggests that the service and facilities do not consistently meet four-star expectations. Issues such as limited and poor-quality TV channels and average service have been pointed out. Some guests believe that the hotel does not entirely justify its four-star rating and that other hotels in the vicinity offer better amenities.
Overall, while the Paxton Hotel earns commendations for its value and cleanliness, it appears to have areas for improvement to fully align with the high standards typically associated with a four-star rating.
The Paxton Hotel appears to be highly suitable for business travelers, offering a range of amenities and services tailored for corporate guests. The location is noted for its proximity to business districts and is more business-oriented than touristy, providing convenience for work trips. Guests have appreciated the business size rooms equipped with standard business amenities and there are professional workspaces provided within the rooms.
The hotel features a business center, conference rooms and meeting rooms, making it an ideal choice for corporate stays. Guests have also noted the availability of business-friendly services and facilities, which met their expectations and provided good value for money. The staff has been described as understanding and professional, offering assistance readily, which adds to the business-friendly atmosphere of the hotel. Overall, the Paxton Hotel ensures a productive and comfortable stay for business travelers.
The Paxton Hotel boasts a prime location that ensures easy access to nearby attractions and the beach, making it an ideal spot for those with disabilities. It is conveniently situated close to public transportation, enhancing its accessibility. Guests appreciate the hotel's accessibility features, which include accessible rooms and facilities designed to accommodate people in wheelchairs. Although some reviews mentioned the absence of specific disabled access rooms, the overall accessible environment and thoughtful amenities contribute to an accommodating and comfortable stay for disabled individuals.
The outdoor pool at Paxton Hotel garners high praise from its guests, who frequently describe it as beautiful, stunning and fantastic. Nestled beside a lovely garden and pool terrace, the pool area offers an aesthetically pleasing spot for relaxation. Guests appreciate the opportunity for outdoor dining near the pool, enhancing their overall experience. However, there are minor points of feedback indicating that the pool area could benefit from more cleanliness and additional seating. Despite these suggestions, the pool remains a popular feature, providing memorable and enjoyable moments for visitors.
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Location
The hotel is also noted for being close to amenities such as shops, restaurants, a gym and a mall, which adds to its overall convenience. Despite the bustling surroundings, the area is described as safe and friendly, providing a comfortable stay whether you're in town for business or leisure. The beachfront location and proximity to the ocean with some rooms offering scenic sea views, enhance its appeal for those looking to relax and enjoy the coastal environment.
Although a few reviews mention its remoteness from the convention center and city center, the overall consensus is that the central positioning and ease of access outweigh these minor drawbacks. The neighborhood, while busy, provides a secure and welcoming environment. The Paxton Hotel is well-equipped to meet guests' needs, offering clean and comfortable rooms, helpful and friendly staff and good value for money. It serves as a superb base for travelers looking to explore Port Elizabeth or needing a convenient stopover close to the airport.
Breakfast
However, the breakfast experience is not without its drawbacks. Many reviews mentioned the steep pricing with a few guests noting that breakfast is not included in the room rate and must be purchased separately. On a less positive note, some guests found the breakfast to be underwhelming, overpriced or in need of more variety and an experienced chef.
Despite these criticisms, 'Paxton Hotel' still provides a satisfying start to the day for most guests, enhancing the overall stay with its convenient location, clean rooms and friendly staff.
Dinner
However, some guests noted issues such as slow service and high prices with a few specifically pointing out that certain dishes, like steak, were not up to par. The food quality was sometimes inconsistent with reports of greasy or oversized portions and a dated menu. Despite these drawbacks, there were still numerous mentions of good meals with several guests enjoying their dinner and the overall dining ambiance. Breakfast received mixed reviews with some finding it generous and others just alright. While the restaurant seems to have room for improvement, many guests still appreciated the friendly staff and delightful dining moments.
Rooms
The spaciousness of the rooms is another standout feature with plenty of space to relax, including large comfortable beds, couches and chairs. Many guests also appreciate the contemporary decoration and the cozy atmosphere of the rooms.
Despite these positive aspects, a few guests encountered issues with old and dated furniture, small showers and intermittent problems with air conditioning and plumbing. Some found the soundproofing inadequate and were disturbed by external noise.
However, the positives often outweigh these issues with guests complimenting the warm and welcoming environment, the respectful and neat staff and the overall comfort of the accommodations. The hotel may benefit from addressing some maintenance issues and updating older fixtures to enhance the guest experience further.
Beds
Cleanliness
However, there are a few negative comments regarding cleanliness. Some guests mentioned issues such as cockroaches, dirty mould on walls, dusty rooms and unclean cups. There were occasional remarks about the hotel failing to adhere to cleanliness standards in certain areas with specific mentions of mould in the shower and bathroom, unpleasant smells from drains, dirty carpets and rooms that looked like they hadn’t been cleaned after the previous guest.
Despite these occasional lapses, the overall consensus is that the Paxton Hotel is very clean with friendly and helpful staff contributing to a positive experience. The modern design and amenities, coupled with the attentive and polite service, make it a recommended choice for travelers looking for a neat and clean stay just a few minutes' drive from Boardwalk Mall.
Staff
Wi-Fi
Pool
While the overall look of the pool area is great, there are minor concerns regarding cleanliness and service with some guests noting that these aspects could be improved. The hotel offers secure parking and is conveniently located close to the beach, adding to the convenience for guests. However, on certain dates, such as the 25th, the pool can get quite crowded with children, which might affect the tranquility for some visitors.
Overall, the pool at Paxton Hotel presents a lovely setting for both relaxation and recreation, though there may be room for slight improvements in access, service and maintenance.
Family
4 Star
However, a notable portion of reviews suggests that the service and facilities do not consistently meet four-star expectations. Issues such as limited and poor-quality TV channels and average service have been pointed out. Some guests believe that the hotel does not entirely justify its four-star rating and that other hotels in the vicinity offer better amenities.
Overall, while the Paxton Hotel earns commendations for its value and cleanliness, it appears to have areas for improvement to fully align with the high standards typically associated with a four-star rating.
Business
The hotel features a business center, conference rooms and meeting rooms, making it an ideal choice for corporate stays. Guests have also noted the availability of business-friendly services and facilities, which met their expectations and provided good value for money. The staff has been described as understanding and professional, offering assistance readily, which adds to the business-friendly atmosphere of the hotel. Overall, the Paxton Hotel ensures a productive and comfortable stay for business travelers.
Accessible
Outdoor Pool
Yes, Paxton Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Paxton Hotel.
No, Paxton Hotel doesn't allow dogs.
No, parking facilities aren't available at Paxton Hotel.
No, Paxton Hotel doesn't have a gym.
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