4-Star AparthotelSummary of reviews related to the '4 Star' categoryMarSenses Puerto Pollensa Hotel & Spa largely delivers on its four-star promise with a newly renovated property that guests describe as really lovely. The rooms are spacious and comfortable, aligning well with the expectations of a four-star establishment. However, there are some concerns raised by guests about the comfort of certain furniture, such as beds on wheels, which detract from the overall experience. Minor maintenance issues also seem to be a recurring theme, which some guests feel is not up to the standard expected at a four-star hotel. Despite these issues, the quality of the facilities and services generally meets the criteria for a four-star rating. The food service, though well-regarded for its quality, was criticized for the limited variety and the system of rationing portions, which some guests found disappointing. Overall, while there are areas for improvement, the hotel offers a level of comfort and quality that aligns with its star rating.
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