Portland Inn
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Summary of reviewsThe Portland Inn offers a practical and budget-friendly option for travelers due to its convenient location with easy access to highway I5 and proximity to key locations like the Portland International Raceway. However, the industrial surroundings and prevalence of homeless tents may deter those seeking a more pleasant and secure environment.
Guest experiences with the rooms at Portland Inn vary greatly. Some visitors appreciated clean, simple and accommodating rooms with good amenities and service. In contrast, many others reported significant issues with cleanliness and maintenance, such as peeling walls, broken fixtures, pervasive odors and infestations of bedbugs and ants. Visitors should take these mixed reviews into consideration when booking.
Cleanliness at the Portland Inn also receives mixed feedback. While some guests praised their clean rooms and bathrooms, others highlighted numerous issues including dirty floors, musty odors and unclean bedding. Reports of bedbugs and general neglect of the property's exterior further contribute to a less favorable perception.
The staff at Portland Inn are consistently rated highly for their exceptional service. Guests frequently commend the front desk team and cleaning staff for their friendliness, professionalism and willingness to accommodate. Names like Tom and Shelby were particularly mentioned for their outstanding service, contributing positively to the guest experience.
Bed quality also shows inconsistency across different rooms. While some guests found the beds comfortable and clean, others encountered flat pillows, old mattresses and visibly dirty bedding. These mixed experiences indicate a variable quality that may affect sleep comfort.
Overall, while the Portland Inn's location and friendly staff are strong positives, potential guests should weigh these against the substantial concerns about room conditions and cleanliness.
Guest experiences with the rooms at Portland Inn vary greatly. Some visitors appreciated clean, simple and accommodating rooms with good amenities and service. In contrast, many others reported significant issues with cleanliness and maintenance, such as peeling walls, broken fixtures, pervasive odors and infestations of bedbugs and ants. Visitors should take these mixed reviews into consideration when booking.
Cleanliness at the Portland Inn also receives mixed feedback. While some guests praised their clean rooms and bathrooms, others highlighted numerous issues including dirty floors, musty odors and unclean bedding. Reports of bedbugs and general neglect of the property's exterior further contribute to a less favorable perception.
The staff at Portland Inn are consistently rated highly for their exceptional service. Guests frequently commend the front desk team and cleaning staff for their friendliness, professionalism and willingness to accommodate. Names like Tom and Shelby were particularly mentioned for their outstanding service, contributing positively to the guest experience.
Bed quality also shows inconsistency across different rooms. While some guests found the beds comfortable and clean, others encountered flat pillows, old mattresses and visibly dirty bedding. These mixed experiences indicate a variable quality that may affect sleep comfort.
Overall, while the Portland Inn's location and friendly staff are strong positives, potential guests should weigh these against the substantial concerns about room conditions and cleanliness.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The Portland Inn is conveniently situated with easy access to highway I5 and is fairly central, making it an attractive choice for travelers prioritizing proximity to key locations such as the Portland International Raceway and workplaces. The hotel offers affordable rates, which adds to its appeal for budget-conscious visitors. However, it's essential to note that while the location is practical for transit and certain destinations, it is in an industrial part of town that can feel unsafe and noisy due to heavy traffic. The surrounding neighborhood has been described as rough with some guests mentioning the presence of homeless tents and a general sense of insecurity. The area lacks appealing shopping and leisure options, contributing to its less favorable perception. Overall, while the location has practical benefits, it may not be suitable for those seeking a more pleasant and secure environment.
The rooms at the Portland Inn present a mixed experience for guests. Several reviewers praised the rooms as good, simple, clean and accommodating with suitable amenities including private bathrooms. Some highlighted the polite maid service, the good size of the rooms and the availability of air conditioning as positive aspects.
However, there are significant concerns about the condition and cleanliness of many of the rooms. Multiple reviews pointed out that the rooms were very old with issues such as peeling walls, broken fixtures and pervasive odors of smoke. Many guests reported severe cleanliness issues, including infestations of bedbugs and ants, dirty carpets and towels, stained sheets and overall lack of maintenance. There were reports of structural issues like broken towel racks, broken toilets and mold in the bathrooms, alongside discomfort with old, noisy beds and mattresses that provided poor sleep quality.
While some guests experienced rooms that met basic cleanliness standards, the majority found that the reality of their accommodations fell far short of their expectations based on pictures and descriptions. The consistency of negative feedback regarding cleanliness and room condition suggests that potential guests should consider these factors when making their booking decisions.
Guests' reviews of the beds at Portland Inn present a mixed picture. Many found the beds to be comfortable with several mentioning they were nice, comfy and reasonably comfortable. However, it's clear that the quality of the beds varies considerably from room to room. Several guests complained of flat and lumpy pillows, mattresses that sag or are bouncy due to old springs and even beds that seem visibly dirty or old. There were also instances of beds being described as uncomfortable, loud and even having burn holes. While some visitors had a pleasant experience with clean and comfortable bedding, others encountered significant issues that detracted from their stay.
When staying at the Portland Inn, guests have shared varying experiences regarding cleanliness. Many reviewers praised the clean bathrooms and very clean rooms they encountered. However, others noted that their units were only moderately clean and some encountered specific cleanliness issues such as dirty shower walls and mold in bathrooms.
Negative remarks were prevalent with multiple reports of the entire property being dirty and emitting odd smells. Guests mentioned finding bedbugs, blood on walls and ants in bathrooms. The exterior also seemed neglected with cigarette butts and loitering individuals adding to the discomfort.
Common complaints highlighted filthy floors, musty odors and unclean bedding, along with instances of broken bathroom fixtures and missing amenities like soap and garbage cans. The prevalence of smoke and weed smells, even in non-smoking rooms, further aggravated guests' experiences.
Given these mixed reviews, visitors seeking a consistently clean environment may need to weigh their options carefully before booking at the Portland Inn.
Portland Inn's staff consistently receive high praise for their exceptional service. Guests frequently describe them as incredible, great and super friendly with a particular emphasis on their pleasant and helpful demeanor. Many noted the staff's willingness to accommodate and their patience in addressing concerns. The front desk team, including a standout employee named Tom and manager Shelby, are often highlighted for their professionalism, honesty and understanding.
Despite a few negative reviews, the majority of guests found the staff respectful, courteous and very nice, often going above and beyond to meet expectations. The cleaning staff also receives commendations for their hard work and friendliness. Overall, the staff at Portland Inn seem dedicated to providing a welcoming and supportive experience for their guests.
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Location
Rooms
However, there are significant concerns about the condition and cleanliness of many of the rooms. Multiple reviews pointed out that the rooms were very old with issues such as peeling walls, broken fixtures and pervasive odors of smoke. Many guests reported severe cleanliness issues, including infestations of bedbugs and ants, dirty carpets and towels, stained sheets and overall lack of maintenance. There were reports of structural issues like broken towel racks, broken toilets and mold in the bathrooms, alongside discomfort with old, noisy beds and mattresses that provided poor sleep quality.
While some guests experienced rooms that met basic cleanliness standards, the majority found that the reality of their accommodations fell far short of their expectations based on pictures and descriptions. The consistency of negative feedback regarding cleanliness and room condition suggests that potential guests should consider these factors when making their booking decisions.
Beds
Cleanliness
Negative remarks were prevalent with multiple reports of the entire property being dirty and emitting odd smells. Guests mentioned finding bedbugs, blood on walls and ants in bathrooms. The exterior also seemed neglected with cigarette butts and loitering individuals adding to the discomfort.
Common complaints highlighted filthy floors, musty odors and unclean bedding, along with instances of broken bathroom fixtures and missing amenities like soap and garbage cans. The prevalence of smoke and weed smells, even in non-smoking rooms, further aggravated guests' experiences.
Given these mixed reviews, visitors seeking a consistently clean environment may need to weigh their options carefully before booking at the Portland Inn.
Staff
Despite a few negative reviews, the majority of guests found the staff respectful, courteous and very nice, often going above and beyond to meet expectations. The cleaning staff also receives commendations for their hard work and friendliness. Overall, the staff at Portland Inn seem dedicated to providing a welcoming and supportive experience for their guests.
No, Portland Inn doesn't have any pool.
No, a spa isn't available at Portland Inn.
No, Portland Inn doesn't allow dogs.
No, parking facilities aren't available at Portland Inn.
No, Portland Inn doesn't have a gym.
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