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Summary of reviews'O2 Hostel' in Porto, Portugal, receives high praise for its prime location, cleanliness and exceptional staff. Situated near the historic center and major transport hubs such as the 24 de Agosto and Campanha train stations and multiple metro stations, the hostel is ideally positioned for exploring the city. Guests appreciate its proximity to local amenities like supermarkets, restaurants and markets that offer an authentic experience without tourist markups. The tranquil surroundings contribute to a peaceful stay while maintaining easy access to major attractions.
The rooms at O2 Hostel are generally well-received for their cleanliness and comfort. Many contain private bathrooms, lockable lockers and useful amenities such as personal outlets, bed curtains and bedside lights. However, room sizes vary with some being quite spacious while others are more cramped. Rooms without windows occasionally suffer from ventilation issues and unpleasant smells. Despite some concerns about noise from neighboring buildings and instability of bunks, the hostel's historic building adds a pleasant ambiance to the stay.
Guests consistently commend the hostel's cleanliness. The bathrooms, shower rooms and bedrooms are regularly maintained and common areas like the kitchen and balcony reflect high standards of tidiness. While the communal bathrooms could benefit from more frequent cleanings, the overall cleanliness supports a positive guest experience.
The staff at O2 Hostel stand out for their exceptional friendliness and helpfulness. Names like Júlio César, Vinicius and Julia are frequently mentioned for their professionalism and supportive attitudes. The reception team is recognized for their knowledge and prompt assistance, enhancing the welcoming atmosphere of the hostel.
The hostel's free Wi-Fi generally receives positive feedback for its reliability and good speed, especially in common areas suited for working.
O2 Hostel is located in a quiet neighborhood, offering a serene environment during the day but can become lively at night due to the presence of young, energetic guests. Noise control can be a challenge, particularly due to internal disturbances from roommates and external street noise.
The beds also receive a mixed reception. While many guests find them comfortable and clean, concerns about the stability and noise from the bunk beds are noted. Some guests experienced discomfort due to the instability of the upper bunks and issues with the mattresses and pillows.
Overall, O2 Hostel is seen as an excellent choice for travelers seeking affordable, clean and conveniently located accommodation in Porto, supported by an outstanding staff and strong Wi-Fi services. However, potential guests should be aware of possible noise and ventilation issues. Show more
Read review summaries for all categories
Hostel near Nightlife Spots
Small Hostel
Room Types
Bed in 4-Bed Dormitory Room
Bed in 4-Bed Mixed Dormitory Room
Bed in 6-Bed Dormitory Room
Bed in 8-Bed Dormitory Room
Family Room with Private BathroomThe family room features a private bathroom equipped with a shower and a hairdryer. The unit offers 8 beds.
Quadruple Room with Private BathroomThe quadruple room features a private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.
6-Bed Mixed Dormitory RoomThe dormitory room includes a private bathroom fitted with a shower. The unit has 6 beds.
Single Bed in 6-Bed Dormitory Room
About O2 Hostel
License: 65807/AL
Guest Reviews
8.1
Very Good
Location
O2 Hostel boasts a highly praised location that is ideal for exploring Porto. Situated close to the historic center and major transport hubs like the 24 de Agosto train station, Campanha station and multiple metro stations, it offers unmatched convenience for travelers. The hostel is also near an array of local amenities including supermarkets, restaurants, banks, cafes and laundromats. This central positioning makes it easy to access the main tourist attractions on foot with the city center being just a short walk away.
Despite not being directly in the bustling tourist areas, this provides a quieter stay while still being strategically placed for easy commutes. Guests appreciate its proximity to local markets and shops that do not charge tourist prices, allowing for an authentic experience of local life. The surroundings are tranquil, contributing to a peaceful stay. The hostel's location further benefits from excellent transport connections, making it convenient to reach various parts of the city, including the river and the old town.
Many guests commend the hostel for its affordability, the friendliness of the staff and the cleanliness of its facilities. The positive remarks about the hostel’s location are consistently highlighted, underlining its status as a prime choice for both short and extended stays in Porto.
Rooms
O2 Hostel offers a mixed bag of experiences when it comes to its rooms. The rooms generally earn high marks for cleanliness and comfort with many reviews highlighting how clean and well-maintained both the rooms and bathrooms are. Guests appreciate the availability of lockable lockers and the inclusion of private bathrooms in many rooms, which adds a layer of convenience and privacy. The beds are largely described as comfortable with some rooms featuring useful amenities like personal outlets, bed curtains for privacy and lights by the bedside.
Rooms vary in size with some being spacious and comfortable, while others are noted to be quite small and cramped. There are several mentions of rooms having balconies, which are appreciated for their added space and ventilation. Unfortunately, not every room has a window, leading to issues with ventilation and unpleasant smells in some cases. Poor ventilation and occasionally unpleasant odors are a recurring theme in the less favorable reviews.
The hostel is situated in a charming 100-year-old building, adding a bit of historic ambiance to the stay. The common areas are well-liked with guests noting the pleasant atmosphere and the useful public spaces like the patio for breakfast or dinner.
However, there have been complaints about the noise from neighboring buildings and the instability of some bunk beds. The small size of some restrooms and the old condition of some facilities were also critiqued. Despite these issues, the overall atmosphere, cleanliness and effective staff presence contribute to a generally positive experience for visitors.
Beds
The reviews for O2 Hostel present a mixed yet insightful picture of the sleeping arrangements at the accommodation. Many guests highlight the comfort of the beds, noting that they are both clean and offer a good night’s sleep. Specific mentions of super comfortable beds and mattresses emphasize the overall pleasant experience for many visitors.
However, not all feedback is entirely positive. Guests frequently mention issues related to stability and noise with the bunk beds. There are recurring concerns about the beds being shaky and creaky, which can disturb sleep. Additionally, a few guests pointed out that the upper bunks were particularly unstable and some experienced discomfort due to a lack of substantial support from the mattresses and pillows. Instances of wet beds and old sheets were highlighted as well, diminishing the overall comfort for some visitors.
Despite these negative aspects, many found good value in the clean and spacious rooms, underscored by the charm of the old house. Beds with lockable lockers and rooms with large windows were appreciated, adding to the positive experience for several guests. However, the absence of common amenities like bed curtains and bedside lights was noted, suggesting room for improvement.
In summary, while O2 Hostel’s beds receive recognition for their comfort and cleanliness, stability and noise issues with the bunk beds may hinder an otherwise pleasant stay for some guests.
Cleanliness
Situated conveniently within walking distance from the train station, O2 Hostel stands out for its commendable cleanliness, making a strong impression on guests. Frequently praised as clean, very clean and even spotless in certain areas, the hostel offers a consistently tidy environment. Guests appreciate the well-maintained facilities including the bathrooms, shower rooms and bedrooms which are cleaned regularly. The hostel’s common areas such as the kitchen, balcony and the garden also reflect high standards of cleanliness and organization, providing a cozy and comfortable experience.
The staff at O2 Hostel have received accolades for their friendliness and attention to detail, contributing to the overall pleasant stay. Regular cleaning schedules ensure that linens, individual lockers and room floors are kept tidy, although there were mentions of occasional lapses in thoroughness on the floors and specific parts of the bathroom facilities.
However, the hostel's cleaning efforts appear to be less effective in the communal bathroom areas, where multiple reviews noted a need for improvement. Issues like loose toilet seats and less frequent cleanings detracted from an otherwise clean environment. Some of the specific criticisms included lukewarm showers and subpar fridge cleanliness.
Despite some criticisms, the overall feedback suggests that O2 Hostel remains a solid choice for travelers especially those looking for clean, safe and well-maintained accommodation. The combination of friendly staff, a tidy environment and a convenient location makes it an attractive option for visitors.
Staff
The staff at O2 Hostel consistently earns high marks from guests for their exceptional friendliness, helpfulness and attentiveness. Reviews suggest that both the reception and cleaning staff go above and beyond to ensure a pleasant stay. Notable mentions include Júlio César, Vinicius, Julia and a few others who have been highlighted for their professional and supportive attitude.
The customer service at O2 Hostel stands out with employees frequently described as polite, kind and approachable. A welcoming atmosphere seems to be a hallmark of the management and guests frequently mention feeling well-cared for and valued. Moreover, the hostel's reception team is praised for their knowledge, courteousness and prompt assistance with any inquiries or issues.
Despite a few minor negative comments, the overwhelming sentiment is one of satisfaction with the level of customer service provided. The staff's commitment to ensuring a clean environment and a well-equipped kitchen also adds to the overall positive experience. O2 Hostel is lauded for maintaining a very friendly and supportive environment, making it a recommended stay for travelers seeking good value and excellent service.
Wi-Fi
O2 Hostel offers a reliable Wi-Fi experience overall, highlighted by strong connections and decent speeds. Guests have access to free Wi-Fi that's readily available throughout spacious common rooms. Shared workspaces equipped with good Wi-Fi make it a convenient spot for those needing to get some work done. While some visitors encountered minor issues with the connection cutting off or not reaching certain rooms well, these problems were generally resolved quickly. Overall, the Wi-Fi at O2 Hostel is satisfactory for most needs.
Nightlife
Situated in a quiet neighborhood, O2 Hostel offers a serene environment for guests looking to escape the hustle and bustle. The area remains very quiet at night, allowing for restful sleep without disturbance from the surroundings. However, the hostel has its challenges when it comes to internal noise control. The presence of young, energetic guests often leads to a vibrant nightlife beginning from day one, which some find enjoyable. On the other hand, noise from roommates, the slamming of doors and street traffic on the cobbled road can disrupt the peace, starting often as late as 2 am and continuing throughout the night. Additionally, there's no night or early morning staff to manage the noise or assist with early departures, which can be inconvenient for guests with early commitments. While the location is ideal for those looking for quiet during the daytime, the nights can be unexpectedly lively, depending largely on fellow guests.
No, O2 Hostel doesn't have any pool.
No, a spa isn't available at O2 Hostel.
No, O2 Hostel doesn't allow dogs.
No, parking facilities aren't available at O2 Hostel.