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Summary of reviewsRed Carpet Inn - Stamford is appreciated for its strategic location, situated off Interstate 95 with easy access to downtown Stamford and a convenient two-hour drive to New York City. Guests commend the proximity to good dining options and the convenience of a nearby bus stop. Despite occasional noise from construction and suggestions for improved soundproofing, its affordability and accessibility make it a practical choice for travelers.
The hotel's breakfast service, however, has received consistent criticism. Many guests were disappointed to find that, contrary to what their bookings indicated, breakfast was not provided beyond coffee and tea in the lobby.
Accommodations at the hotel have generated mixed reviews. While some guests remarked positively on the comfort and spaciousness of the beds, there were numerous complaints concerning overall cleanliness and maintenance. Issues reported include stained sheets, unpleasant odors and broken bathroom accessories. Guests frequently called out the condition of the carpets and a need for a significant update and thorough cleaning throughout the hotel.
Cleanliness remains a critical concern with numerous reviews citing dirty linens, sticky floors and unclean bathrooms. The presence of long dark hairs, musky smells and even more concerning findings like cigarette burns and blood stains further underscored the need for improved hygiene practices.
Staff feedback has been mixed. The front desk personnel often receive praise for their friendliness and helpfulness. However, encounters with rude staff members, language barriers and unprofessional behavior, particularly from some cleaning staff and an elderly gentleman at the reception, have been reported. Addressing these issues is essential for ensuring a consistently positive guest experience.
Despite these setbacks, the beds are frequently cited as one of the hotel's strong points with many guests finding them comfortable and well-maintained. The presence of in-room amenities such as mini-fridges, microwaves and TVs enhance the convenience of the stay.
In summary, Red Carpet Inn - Stamford benefits from a prime location and comfortable beds but faces significant challenges in cleanliness, breakfast service and staff professionalism. With attention to these areas, the hotel has the potential to provide a more consistent and satisfactory guest experience.
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