4-Star HotelThis hotel offers comfortable and spacious rooms with views of the Pyrenees and a landscaped garden. Located near the River Gave de Pau and within walking distance of the Basilica, it combines natural beauty with convenience.
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Summary of reviews related to the '4 Star' categoryHôtel Alba presents a blend of mixed experiences, particularly in relation to its four-star classification. While some guests assert that the hotel truly deserves its four-star rating, citing the hotel's functionality and value for price, others express disappointment. Key areas of concern include the absence of minibars and mini fridges in the rooms, as well as pillows that fail to meet the comfort expectations typically associated with four-star establishments. Additionally, some reviewers mention that the lack of a kettle with coffee, tea or herbal tea sachets detracts from the overall experience. Issues with soundproofing and the condition of the beds have also been noted, indicating that these do not align with the standards expected of a hotel in this category. Despite these critiques, the hotel's star rating is considered well-deserved by several guests, although opinions on this matter are notably varied.
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