4-Star HotelSummary of reviews related to the '4 Star' categoryHigalik Hotel garners attention with its modern architecture and stylish decor, setting a visually appealing ambiance that is well appreciated by visitors. The hotel is equipped with contemporary facilities, making it a practical choice for travel. However, the guest experience reveals some inconsistencies concerning its four-star status. The wellness area is notably small, offering limited capacity for relaxation, which may not satisfy expectations for a hotel of this rating.
Guests have highlighted the absence of basic amenities in the rooms, such as a refrigerator and glasses, relying on cardboard cups instead. This lack of detail detracts from the overall comfort expected at a four-star establishment. Furthermore, the breakfast buffet, while adequate, falls short of culinary standards associated with similar hotels, lacking the hygiene and quality anticipated for high-volume dining.
Reception service appears to vary, with some staff not fully meeting the four-star hospitality standards. These factors combine to create a somewhat average impression compared to other hotels of similar ranking within the region. While Higalik Hotel is visually appealing and houses modern equipment, its service and facility offerings suggest that improvements might be necessary to align more closely with the expectations of a four-star experience.
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