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Summary of reviewsIPÊ PARK Convention Hotel offers a peaceful retreat north of São José do Rio Preto with easy access to a major highway, making it ideal for travelers attending nearby events. Guests often praise the tranquil environment, family-friendly atmosphere and spacious gardens, as well as the convenience for those with pets. Although the remote location may not suit those looking to explore the city center, it provides a quiet and accessible setting for specific destinations in the region.
The breakfast experience at IPÊ PARK Convention Hotel is widely lauded for its quality and variety with guests describing the offerings as excellent and generous. The dinners at the hotel's restaurant also earn high marks for their delicious taste, fair pricing and overall value, despite occasional service hiccups.
Guests generally appreciate the spacious and comfortable rooms, highlighting the clean linens, efficient layouts and friendly staff. However, the hotel faces significant maintenance and cleanliness issues with many pointing out outdated furniture, noisy air conditioning and inconsistent housekeeping practices.
The hotel's parking facilities receive high praise for their convenience and accessibility with the option to park directly in front of rooms being a notable perk.
Families enjoy the hotel’s ample space and activities, such as playgrounds and pools, which cater to children and pets alike. The property's family-oriented atmosphere ensures a delightful experience for groups traveling together.
Staff at the hotel are frequently commended for their friendliness and helpfulness, contributing positively to the overall guest experience, though there are occasional mentions of less friendly receptionists.
Wi-Fi service at the hotel has mixed reviews with some guests experiencing high functionality while others report connectivity issues and low-quality service, particularly in rooms farther from access points.
The pool area, especially the heated pools, is another highlight for many guests, despite some cleanliness and maintenance concerns. The availability of shaded areas and pool towels could be improved to enhance guest satisfaction.
Overall, IPÊ PARK Convention Hotel is appreciated for its tranquil setting, accommodating staff and family-friendly amenities with some areas requiring attention to ensure a consistently pleasant experience for all guests.
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