Royal Inn Provo

Provo 40.25793800, -111.66286100 , 1675 North Freedom Boulevard (Show on Map)
5.4
Rated


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Summary of reviewsRoyal Inn Provo has garnered a mix of reviews across various categories with notable positive feedback for its location and staff.

The hotel's prime location stands out as a significant positive with guests appreciating its proximity to key attractions such as the BYU Conference Center and LaVelle Edwards Stadium. The ease of access to highways, ample parking and proximity to dining and shopping options further enhance its appeal. The quiet and peaceful surroundings, complemented by partial mountain views, make it an attractive choice for both business travelers and tourists. The nearby trailheads also offer an added bonus for nature enthusiasts.

The staff at Royal Inn Provo generally receive high praise for their friendliness, professionalism and helpfulness. Many guests highlight specific instances of positive interactions with front desk personnel and housekeeping, noting their efforts to ensure a pleasant stay. However, some guests have experienced negative interactions, including instances of rudeness and unresponsiveness, indicating variability in service quality.

The beds also receive a mix of reviews with many guests finding them comfortable and clean, contributing positively to their overall experience. However, some guests report issues such as old, saggy or noisy beds and instances of dirty or unstable furniture.

Cleanliness and the condition of the rooms are areas of concern. While some guests found their rooms clean and tidy, a significant number reported issues such as dirty carpets, stained bedding, unpleasant odors and general wear and tear. These concerns suggest a need for improved housekeeping and maintenance practices to enhance guest satisfaction.

The breakfast experience at the hotel is another area with mixed reviews. Some guests appreciated the simple offerings like cereal, fruit and waffles, but many were disappointed by the lack of variety, limited seating and early breakfast hours. There were also multiple reports of breakfast not being provided as advertised, leading to frustration and disappointment.

The hotel's wifi received mixed feedback as well with some guests praising its reliability and others experiencing intermittent or poor connections, indicating inconsistencies in the service.

In summary, Royal Inn Provo excels in its convenient location and friendly staff, but faces challenges in maintaining room cleanliness and consistent amenities. Ensuring accurate communication regarding services and addressing maintenance issues could significantly improve guest experiences.
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Categories
Cheap Hotel
This hotel offers affordable accommodation in Provo. It provides essential amenities and a convenient location for exploring the city, making it a practical choice for budget-conscious travelers.

Hotel near Golf Courses

Family Friendly Hotel

Accessible Hotel

Room Types
Queen Room with Two Queen Beds - Non-Smoking Featuring free Wi-Fi and a cable TV with film channels, this room is equipped with tea and coffee-making facilities and a microwave.

King Room - Non-Smoking Featuring free Wi-Fi and a cable TV with film channels, this room is equipped with tea and coffee-making facilities.

King Room - Disability Access/Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Queen Room - Non-Smoking The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room features a carpeted floor, heating and a TV.

King Room - Pet Friendly/Non-Smoking Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit offers 4 beds.

Guest Reviews
5.4
Rated
Location
Royal Inn Provo boasts an enviable location, placing guests in close proximity to a variety of key attractions and conveniences. Its situation within an office park makes it easily accessible by car, just a few blocks from the highway and offering ample parking. Visitors rave about how close the hotel is to notable landmarks such as the BYU Conference Center, LaVelle Edwards Stadium and the Stadium of Fire event. This proves especially beneficial for sports enthusiasts and those attending events at Brigham Young University.

The hotel is conveniently nestled near a main avenue and provides easy access to a range of dining and shopping options, making it a practical choice for both business travelers and tourists. It's also located near PVU airport, enhancing its appeal for out-of-town guests. The surrounding area is described as quiet and peaceful, adding to a restful stay.

For nature lovers, the proximity to trailheads offers a wonderful opportunity to explore the great outdoors. The surrounding environment features partial mountain views, adding a scenic touch to the already favorable setting.

In sum, the location of Royal Inn Provo is frequently praised by its guests, who find it meets their needs whether for business, leisure or simply a convenient stopover.

Breakfast
The breakfast experience at Royal Inn Provo has garnered mixed reviews from guests. The establishment was often praised for providing a simple breakfast that included items such as cereal, fruit, waffles and bagels, which some found satisfactory. However, many guests were disappointed by the lack of variety and healthy options. Issues such as a crowded and small dining area, limited seating with only two tables and breakfast hours ending as early as 9am were noted.

Several reviews mentioned the absence of breakfast despite it being advertised during booking, which led to frustration among guests who had factored this into their budget. The absence of breakfast was at times attributed to issues like supply chains or renovations. Some reviews also noted that breakfast was canceled under the pretext of COVID-19, but it seemed this situation persisted even afterward without proper communication to potential guests.

Overall, while a basic breakfast was sometimes offered, it frequently did not meet guests' expectations based on the advertisements, leading to significant dissatisfaction. Guests often felt misled and disappointed by the promises of breakfast that led to unfulfilled expectations upon their arrival.

Rooms
The rooms at Royal Inn Provo present a mixed experience for guests. On the positive side, some travelers appreciated the hotel's convenient location close to Lavelle Edwards Stadium and found the rooms to be clean, comfortable and quiet. Several guests noted that their rooms were spacious and nicely furnished with comfy bed covers. Friendly and pleasant staff also contributed positively to their stay. Additionally, some found the accommodation to be affordable and providing good value for money.

However, there were numerous complaints regarding the condition and cleanliness of the rooms. Many guests mentioned that rooms felt old, worn down and in need of refurbishing. Reports of unclean bathrooms, mold and unpleasant smells were fairly common. Some guests encountered rooms that were not properly cleaned with issues such as dirty towels, bedsheets with debris and remnants in the coffee maker. The appearance of bugs, gaps under doors and a generally shabby atmosphere also detracted from the experience. Instances of mismanagement, such as rooms being given away and not matching online photos, further marred some stays.

Overall, while some aspects of the rooms received praise, there are significant concerns regarding cleanliness and maintenance that need to be addressed to improve guest satisfaction.

Beds
The beds at Royal Inn Provo have received a mix of feedback from guests. On a brighter note, many visitors felt that the beds were comfortable with some describing them as awesome. Cleanliness was generally noted, though some mentioned the bedding appeared wrinkled. Several guests found the beds to be nice or fine with one even remarking on the largest motel room they had ever seen, enhancing the overall accommodation experience.

However, there were several critical points noted. Some guests reported the beds to be old, saggy and even noisy. Other concerns included mattresses being too soft or noticeably dirty with one guest finding a bug in their bed. Instances of damaged furniture, such as ripped bed skirts and headboards falling off, were also mentioned. The beds, in some cases, felt unstable or warped with others reporting discomfort significant enough to cause physical aches.

While there are positive aspects to the sleeping arrangements, potential guests might want to be aware of these varying experiences to make an informed decision.

Cleanliness
Guests have had mixed experiences regarding the cleanliness of the 'Royal Inn Provo.' Some have found their rooms to be clean and tidy with housekeeping services noted as immaculate. Positive remarks also highlight rooms that are comfortable and quiet, suggesting some aspects of the accommodation meet standard expectations for basic comfort and hygiene.

However, a significant number of reviews convey dissatisfaction with multiple issues pertaining to cleanliness and maintenance. Some guests reported dirty carpets, stained bedding and unpleasant odors like dog urine. Several accounts mention rundown furnishings that make cleaning challenging, while others describe the hotel as old, worn down and in dire need of renovations. There are numerous reports of filth on walls and light switches, sticky floors, clogged drains and even black mold in the bathrooms.

Overall, while a few guests experienced acceptable cleanliness and service, many have found their stay negatively impacted by severe cleanliness and maintenance shortcomings, indicating a need for a comprehensive overhaul of the property's facilities and housekeeping practices.

Staff
The staff at Royal Inn Provo elicits mixed reviews from guests, though positive feedback predominates. Many guests commend the friendly and helpful nature of the staff, particularly noting their professionalism and efficiency. Kindness and daily check-ins from housekeeping also add a touch of personalized service. Guests often highlight specific front desk personnel as being kind, pleasant and supportive in addressing needs and issues. Management receives praise for their efforts in making the best of the facilities, which some reviewers describe as run-down.

However, there are notable critiques as well. Some guests report encounters with unfriendly and unaccommodating staff members, describing instances of rudeness, particularly at the front desk. There are mentions of staff being unresponsive, such as failing to look into complaints or being absent when needed. The contrast between courteous service and less favorable experiences reflects a variability in guest interactions. Despite the criticisms, the recurring theme of helpful and cheerful staff suggests that many guests still find the service to be a positive aspect of their stay.

Wi-Fi
Guests at the Royal Inn Provo have shared mixed experiences regarding the hotel's wifi. Some praised the excellent wifi connection, highlighting it as a positive aspect of their stay. However, several guests reported issues such as intermittent or spotty connections and difficulty in maintaining a stable connection. For some, the wifi never worked properly, affecting their ability to stay connected during their visit. Overall, while the wifi service has received commendable feedback from certain guests, there are inconsistencies that the hotel may need to address.


No, Royal Inn Provo doesn't have any pool.

No, a spa isn't available at Royal Inn Provo.

No, Royal Inn Provo doesn't allow dogs.

No, parking facilities aren't available at Royal Inn Provo.

No, Royal Inn Provo doesn't have a gym.

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  • 6.0 Rated



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