Puchong2.98927300,
101.62034600,
No. 35, Jalan Bpu 8, Bandar Puchong Utama(Show on Map)
6.5
Rated
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsSun Inns Hotel Bandar Puchong Utama garners positive reviews for its strategic location, providing guests easy access to town amenities and major highways, making it ideal for travelers seeking connectivity to Putrajaya and educational institutions nearby. This convenience also extends to dining options, contributing to a favorable impression of its accessibility.
The hotel rooms receive praise for their comfortable beds and overall cleanliness, offering a cool and pleasant environment for rest, accommodating travelers seeking simplicity and comfort. Despite some guests noting the rooms as small and facing issues such as noise and maintenance concerns, the functionality of the rooms generally meets the expectations of visitors focused on affordability rather than luxury.
Staff at Sun Inns Hotel are frequently praised for their friendly and accommodating service, enhancing the hospitality experience. Positive remarks focus on the welcoming attitude and helpful nature of the team, though there are occasional mentions of delayed responses to concerns. Nonetheless, the staff contribute positively to the perceived value of the stay.
While cleanliness presents an area for improvement, with noted issues including unpleasant odors and maintenance challenges, this does not overwhelmingly detract from the overall appeal of the hotel mainly attributed to its accessible location and affordable services. Travelers generally appreciate the hotel's ability to provide a budget-friendly and comfortable stay, aided by the friendly staff and convenient location. Show more
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Categories
Cheap Hotel
This hotel is conveniently situated and offers basic amenities such as free Wi-Fi and air-conditioned rooms. It provides a practical choice for those prioritizing affordability.
Family Friendly Hotel
3-Star Hotel
Room Types
Deluxe with WindowSpacious room with 1 queen-sized bed, an attached bathroom and air conditioning.
Deluxe No WindowA simple room with 1 queen-sized bed, an attached bathroom and air conditioning.
Please note that this room does not have windows.
Superior With WindowSpacious room with 2 single beds, an attached bathroom and air conditioning.
Superior No Window A simple room with 2 single beds, an attached bathroom and air conditioning.
Please note that this room does not have windows.
Family Room 3 with WindowThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Deluxe RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Superior Twin Room with City ViewThis air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Triple Room with City ViewThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Guest Reviews
6.5
Rated
Location
Sun Inns Hotel Bandar Puchong Utama is strategically positioned, providing guests with convenient access to the town and amenities. Its proximity to key locations, such as schools and colleges, underscores its suitability for those visiting for educational purposes. The hotel's affordable setting near major highways offers easy connectivity to Putrajaya, enhancing its appeal for travelers seeking efficient transportation options. Moreover, guests appreciate the ease of finding dining options and various amenities, contributing to the overall favorable impression of its location.
Rooms
Sun Inns Hotel Bandar Puchong Utama presents a mixed bag of room experiences based on guest reviews. On the positive side, guests often highlight the comfort of the beds and overall cleanliness, with rooms described as clean and tidy. Many guests have noted the rooms are comfortable and cool, making them pleasant to sleep in. However, there are consistent mentions of the rooms being quite small and cramped, with some guests finding the space inconvenient for prayer.
While the cleanliness is appreciated, there have been instances where rooms were not up to standard, including reports of unpleasant odors and some maintenance issues such as light water supply. Noise levels also appear to be a concern for some guests, while others have found specific items like pillows not meeting expectations in terms of fluffiness. Despite these mixed reviews, the hotel's provision of clean and basic functional rooms often meets the expectations of travelers looking for simplicity and comfort.
Cleanliness
Sun Inns Hotel Bandar Puchong Utama has room for improvement in terms of cleanliness, as indicated by guest reviews. Although there are occasional issues like unpleasant odors from towels, beds, and pillows, and challenges such as insufficient toilet tissue, there is a recurring mention of problematic cleaning standards throughout the establishment. Guests have noted concerns with bathroom cleanliness, stained bedsheets, the presence of pests, and general dissatisfaction with the condition of the rooms and amenities. While the location may be convenient for some, travelers looking for accommodation with a strong emphasis on cleanliness should be aware of these reported concerns at Sun Inns Hotel.
Staff
At Sun Inns Hotel Bandar Puchong Utama, the staff frequently receive praise for their friendly and accommodating nature. Many guests have highlighted the warm hospitality offered, particularly mentioning specific members like Fatin, who stands out for providing remarkable service. Good customer service is a common theme, with numerous reviews commending the team for their welcoming attitude and willingness to assist guests.
However, there are mixed feelings about the promptness and effectiveness of responses to guest concerns. While the staff excels in friendliness and general service, there are mentions of occasional delays and instances where issues raised were not adequately addressed. Despite these shortcomings, the overall impression of the staff is positive, contributing to an affordable and generally pleasant hospitality experience at the hotel.
No, Sun Inns Hotel Bandar Puchong Utama doesn't have any pool.
No, a spa isn't available at Sun Inns Hotel Bandar Puchong Utama.
No, Sun Inns Hotel Bandar Puchong Utama doesn't allow dogs.
No, parking facilities aren't available at Sun Inns Hotel Bandar Puchong Utama.
No, Sun Inns Hotel Bandar Puchong Utama doesn't have a gym.