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4-Star Hotels with Spa in Puerto Rico
15 HOTELS IN PUERTO RICOMost popular user searches in Puerto Rico: hotels with all inclusive packages, hotels near golf courses and 3-star hotels.
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Summary of reviews
The Hyatt Regency Grand Reserve Puerto Rico is a beautiful and relaxing resort located on a stunning peninsula close to the El Yunque rainforest. Guests appreciate the easy access to a pristine white sandy beach and turquoise ocean waters, as well as the stunning views and peaceful location. The breakfast buffet is a highlight with many nice choices and attentive staff, while the dining options received mixed reviews. The rooms are generally spacious and elegant with modern amenities and beautiful views, although some guests reported issues with cleanliness. The hotel's facilities are generally considered to be very clean and comfortable for a relaxing stay with friendly and helpful staff. The pool area is large, clean and great for both small children and adults, while the private beach is picturesque and great for building sandcastles with children. The hotel is also very family-friendly and a great place to get the whole family together. The beds are described as comfortable with spacious rooms. Overall, guests highly recommend the Hyatt Regency Grand Reserve Puerto Rico for a peaceful and tranquil vacation.
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Spa
4 Star
Luxury
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Summary of reviews
DoubleTree by Hilton San Juan is lauded for its outstanding location, placing guests conveniently close to both the beach and a variety of restaurants, shops, and local attractions. Its central position near both the historic charm of Viejo San Juan and modern amenities, such as a 24-hour supermarket, makes it a preferred choice for travelers. Guests highlight the safe and pleasant neighborhood, with many attractions within walking distance, and appreciate the nearby beach club service, which adds an extra layer of convenience to their stay.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
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Spa
4 Star
Beach
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Summary of reviews
The Sheraton Puerto Rico Resort & Casino is a top-notch hotel with an excellent location that provides easy accessibility to all attractions in San Juan. The staff is friendly and accommodating, providing exceptional service with Hennessy, the receptionist, particularly standing out. The breakfast options are diverse and delicious with the Egg Benedikt being recommended by many guests. The hotel is also praised for its cleanliness and beautiful decor. The pool area is amazing with guests noting the cleanliness and great service they received there. The casino is a must-visit with people describing it as fabulous and full of activity. Guests also appreciated the hotel's shuttle service to Old San Juan. The hotel's beds are incredibly comfortable with guests praising their comfort levels. While some guests had issues with the lack of dining options and activities for guests, the hotel's location, facilities and services make it a great place to stay.
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4 Star
Spa
Luxury
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Summary of reviews
El Conquistador Resort in Puerto Rico is a paradise for families and pool enthusiasts. The hotel boasts a fantastic location with stunning views and plenty of amenities. The Coqui Waterpark with its multiple fun slides is a hit with kids, while parents can unwind on sun loungers. The outdoor pools are luxurious and crystal-clear and the lazy river and infinity pool offer relaxation and amazing views. Although some reviewers suggest that the pools need maintenance and upgrades, the majority praise the fabulous pool area, water park and private island. The private island captures the essence of relaxation with its beautiful beach and clear water. The hotel is family-friendly and the staff are friendly, pleasant and accommodating. While the breakfast and dinner have received some criticism, the food has good overall quality and the resort is kept clean and maintained. Overall, staying at this resort is a great choice for families looking for a fun and relaxing vacation with everything they need in one place.
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Spa
4 Star
Golf
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Summary of reviews
The San Juan Marriott Resort and Stellaris Casino provides an ideal location for guests seeking a relaxing and fun-filled vacation. The resort boasts a fantastic pool, along with a casino where guests receive $30 in casino money, which most found to be enjoyable and lucky. The Noodle house located in the casino stood out for its excellent food. Guests appreciated the oceanfront view from their room, overlooking the casino and praised the friendly staff, from check-in to cleaning and Zumba instructors. Despite one negative comment about the casino staff, the San Juan Marriott Resort and Stellaris Casino is an excellent vacation spot with the added convenience of having a casino on-site.
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Spa
4 Star
Luxury
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Summary of reviews
Casa Grande Mountain Retreat - Adults Only is a great choice for those who enjoy yoga and meditation. The complimentary morning yoga class is a highlight for guests with the beautiful yoga studio and awesome teacher, Diego, receiving high praise. The location is perfect for those looking to incorporate yoga into their stay. While some guests would have preferred a later yoga session, the morning class is still a wow factor. In addition to yoga, guests also enjoyed the pool with spring water. Overall, the yoga facilities and activities at Casa Grande Mountain Retreat are impressive and enjoyable for guests looking to incorporate yoga into their stay.
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Spa
4 Star
Sustainability Journey
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Spa
4 Star
Golf
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Summary of reviews
Mayaguez Resort & Casino, situated in a prime and accessible location near shops, restaurants and key landmarks in Mayaguez, provides a blend of convenience and tranquility for its guests. This makes it appealing for both leisure and business travelers. The resort is considered an oasis of relaxation, offering spacious rooms with stunning views and thoughtful amenities, which are particularly appreciated by families and those seeking a peaceful getaway.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
Categories
4 Star
Spa
Honeymoon
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Summary of reviews
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
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Spa
4 Star
Luxury
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Summary of reviews
Hyatt Centric San Juan Isla Verde enjoys numerous positive reviews, predominantly centered around its prime location, excellent staff, family-friendly features and dining experiences.
The hotel’s location consistently receives praise for its proximity to key areas such as the airport, beach, Isla Verde Street and nearby restaurants, shops and attractions. Guests appreciate the centrality, convenience and vibrancy of the surrounding area, which enhances their stay by providing easy access to essential amenities and sites.
The breakfast experience is well-regarded with many guests enjoying the delicious, plentiful offerings and commendable service provided by the attentive restaurant staff. Although some guests suggest improvements regarding variety and price, the overall sentiment remains favorable. The dinner options are equally well-reviewed, particularly the divine brick oven pizzas and high-quality drinks served in the main restaurant. The Verase restaurant stands out as a dining highlight with guests returning multiple nights to savor its offerings.
Rooms at Hyatt Centric San Juan Isla Verde elicit a mixed response. Although guests appreciate pleasant views, comfortable beds and accessibility features, many express concerns about outdated and poorly maintained rooms, indicating a need for renovations and improved housekeeping. Nonetheless, positive mentions about room comfort and certain amenities help balance the critiqued aspects.
Cleanliness within common areas, including the lobby and pool, is generally praised. The pool area, in particular, is highlighted for its excellent maintenance, cleanliness and family-friendly environment. Guests enjoy the ample space, good water temperature and attractive surroundings with dedicated zones for children's activities.
The hotel staff is frequently lauded for their friendliness, helpfulness and excellent customer service, creating a welcoming atmosphere for guests. Numerous mentions of specific staff members underscore the positive impact of their exceptional service on the guest experience.
The access to free WiFi is acknowledged with some guests appreciating the good signal in various areas of the hotel. However, inconsistencies in speed and reliability, particularly on higher floors, indicate room for improvement.
Fitness enthusiasts commend the clean, well-equipped gym that offers essential workout needs and beautiful views, enhancing their exercise experience.
The hotel's advantageous location near the beach is frequently cited, making it an appealing option for those looking to enjoy the sun and sand. Easy access to local stores and dining options further adds to its appeal.
Parking options are generally perceived as convenient and reasonably priced, though some guests note occasional issues with availability and additional fees.
Families find Hyatt Centric San Juan Isla Verde to be an ideal destination, thanks to its dedicated family zones, kids' play areas and family-friendly pool. The positive environment ensures a memorable stay for guests of all ages.
In summary, Hyatt Centric San Juan Isla Verde excels in its prime location, friendly staff, dining experiences and family-friendly facilities. While there are areas needing improvement, particularly in room maintenance and WiFi reliability, the overall guest experience remains highly positive.
The hotel’s location consistently receives praise for its proximity to key areas such as the airport, beach, Isla Verde Street and nearby restaurants, shops and attractions. Guests appreciate the centrality, convenience and vibrancy of the surrounding area, which enhances their stay by providing easy access to essential amenities and sites.
The breakfast experience is well-regarded with many guests enjoying the delicious, plentiful offerings and commendable service provided by the attentive restaurant staff. Although some guests suggest improvements regarding variety and price, the overall sentiment remains favorable. The dinner options are equally well-reviewed, particularly the divine brick oven pizzas and high-quality drinks served in the main restaurant. The Verase restaurant stands out as a dining highlight with guests returning multiple nights to savor its offerings.
Rooms at Hyatt Centric San Juan Isla Verde elicit a mixed response. Although guests appreciate pleasant views, comfortable beds and accessibility features, many express concerns about outdated and poorly maintained rooms, indicating a need for renovations and improved housekeeping. Nonetheless, positive mentions about room comfort and certain amenities help balance the critiqued aspects.
Cleanliness within common areas, including the lobby and pool, is generally praised. The pool area, in particular, is highlighted for its excellent maintenance, cleanliness and family-friendly environment. Guests enjoy the ample space, good water temperature and attractive surroundings with dedicated zones for children's activities.
The hotel staff is frequently lauded for their friendliness, helpfulness and excellent customer service, creating a welcoming atmosphere for guests. Numerous mentions of specific staff members underscore the positive impact of their exceptional service on the guest experience.
The access to free WiFi is acknowledged with some guests appreciating the good signal in various areas of the hotel. However, inconsistencies in speed and reliability, particularly on higher floors, indicate room for improvement.
Fitness enthusiasts commend the clean, well-equipped gym that offers essential workout needs and beautiful views, enhancing their exercise experience.
The hotel's advantageous location near the beach is frequently cited, making it an appealing option for those looking to enjoy the sun and sand. Easy access to local stores and dining options further adds to its appeal.
Parking options are generally perceived as convenient and reasonably priced, though some guests note occasional issues with availability and additional fees.
Families find Hyatt Centric San Juan Isla Verde to be an ideal destination, thanks to its dedicated family zones, kids' play areas and family-friendly pool. The positive environment ensures a memorable stay for guests of all ages.
In summary, Hyatt Centric San Juan Isla Verde excels in its prime location, friendly staff, dining experiences and family-friendly facilities. While there are areas needing improvement, particularly in room maintenance and WiFi reliability, the overall guest experience remains highly positive.
Categories
Spa
4 Star
Beach
$
Info
Summary of reviews
The Hilton Garden Inn San Juan Condado is celebrated for its prime location in San Juan, providing guests with convenient access to local attractions, restaurants, and essential cruise ports. The picturesque surroundings offer stunning ocean and bay views, enhancing the appeal of the hotel accommodations, which are described as spacious and comfortable. The welcoming atmosphere is further supported by the hotel's amenities, including a delightful pool area complete with jacuzzi and a nearby bar, adding to the serene experience.
Guests consistently praise the cleanliness of the hotel, noting its modern updates and well-maintained environments both in rooms and communal areas. This attention to cleanliness contributes greatly to the overall guest satisfaction. The hotel is also known for its exceptional service, with staff members receiving accolades for their friendliness, professionalism, and local knowledge, enhancing the overall guest experience with valuable insights and efficient handling of inquiries.
While breakfast experiences are mixed, with some guests finding it overpriced, nearby eateries present an alternative for a more varied dining option. Minor issues related to maintenance and occasional disturbances from street noise are noted, but the overall experience remains positive thanks to the helpful staff and comfortable accommodations. The Hilton Garden Inn San Juan Condado stands out as a favorable choice for travelers seeking relaxation and adventure, offering a prime location and excellent service that leaves a lasting impression on its visitors.
Guests consistently praise the cleanliness of the hotel, noting its modern updates and well-maintained environments both in rooms and communal areas. This attention to cleanliness contributes greatly to the overall guest satisfaction. The hotel is also known for its exceptional service, with staff members receiving accolades for their friendliness, professionalism, and local knowledge, enhancing the overall guest experience with valuable insights and efficient handling of inquiries.
While breakfast experiences are mixed, with some guests finding it overpriced, nearby eateries present an alternative for a more varied dining option. Minor issues related to maintenance and occasional disturbances from street noise are noted, but the overall experience remains positive thanks to the helpful staff and comfortable accommodations. The Hilton Garden Inn San Juan Condado stands out as a favorable choice for travelers seeking relaxation and adventure, offering a prime location and excellent service that leaves a lasting impression on its visitors.
Categories
Spa
4 Star
Beach
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Categories
Spa
4 Star
Golf
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