What percentage of your guests are families?Over 90%
Family-Friendly room types:
Family rooms
Triple rooms. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep: room with a double bed plus one size bed
Please suggest which room type a family with two children should choose and where the children will sleep: room with a king size bed plus one single size bed
Please suggest which room type a family with three children should choose and where the children will sleep: one double room plus one triple room, rooms are very close.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: baby under 2 with no extra cost, we recommend a suite room with a king size bed
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: baby under 2 with no cost, child under 4 only pay breakfast $15pn
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: babied under 2 no cost.
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes covid negative PCR
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Ecuador Ministry of Health protocol
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: November, 01 2020
Additional Information: We are familiy owners and we really take care personally for safety of all our passengers, there is one hospital very close from the propoerty.
Deluxe Double RoomThis room features a private bathroom and air conditioning.
Single RoomThis single room provides a fireplace. Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. Among the room amenities are air conditioning, a private entrance, soundproof walls as well as a patio and garden views.
Twin RoomGuests will have a special experience as the twin room provides a fireplace. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. Among the room amenities are air conditioning, a private entrance, soundproof walls as well as a patio and garden views. The unit offers 2 beds.
King RoomThis double room's special features are the pool with a view and the fireplace. The spacious double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Standard Twin RoomThe fireplace is a top feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This air-conditioned twin room has a private entrance, a wardrobe as well as a patio. The unit has 2 beds.
Yes, The Wooden House Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Wooden House Hotel.
No, The Wooden House Hotel doesn't allow dogs.
No, parking facilities aren't available at The Wooden House Hotel.