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Summary of reviewsMiller & Carter Brighton by Innkeeper's Collection is widely appreciated for its strategic and convenient location, positioned on the edge of Brighton. Guests benefit from easy access to the city center and seafront via frequent bus connections and nearby taxi options and the proximity to major roads like the A27 and A23, coupled with ample parking facilities, adds to its appeal. This makes it an excellent base for tourists, professionals and those visiting family with key destinations like Brighton Beach, local wedding venues and the University of Brighton within easy reach.
The hotel’s breakfast experience emerges as a notable highlight, frequently praised for its quality and taste. Guests enjoy generous, freshly prepared portions, particularly traditional English breakfast options, despite occasional mentions of slow service or the desire for more variety. Dinner at the attached restaurant also impresses, especially its steaks, which are often described as the best ever eaten. Despite minor service issues or limited menu choices at times, the overall dining experience remains a significant advantage for guests.
Room quality at Miller & Carter Brighton generally leaves a favorable impression, offering good-sized, clean and comfortable spaces with modern decor and well-equipped bathrooms. However, there are occasional mentions of rooms needing updates and small maintenance issues. Cleanliness standards are mostly high, although some guests note specific areas that could use more attention. The staff consistently receives high praise for being kind, friendly and accommodating, contributing significantly to positive guest experiences.
The WiFi service presents a mixed picture with some guests finding it reliable and others facing connectivity challenges. Parking facilities are excellent with ample, secure and free spaces frequently highlighted as a significant advantage.
For families, the hotel provides a welcoming atmosphere with spacious rooms and attentive staff, although there are mentions of areas that could be improved, such as the comfort of sofa beds and breakfast options for kids. The beds are generally described as comfortable and large, although some guests find them too firm.
Overall, Miller & Carter Brighton by Innkeeper's Collection offers a warm and comfortable stay with a beautiful setting, excellent dining options and helpful staff. While it meets many expectations of a four-star establishment, some guests feel it aligns more closely with three-star standards. The accessibility features and good parking options further contribute to a positive experience, making it a suitable choice for a wide range of visitors.
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