DoubleTree by Hilton Quebec Resort
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Summary of reviewsDoubleTree by Hilton Quebec Resort has garnered consistent praise for its strategic location, nestled amidst lush greenery of a golf course while providing easy access to Quebec City and local attractions. The serene surroundings and minimal noise levels create a tranquil retreat juxtaposed with its convenience to major highways. The well-maintained facilities, including the on-site Dijon restaurant and a relaxing spa, further enhance its appeal. Additionally, ample parking and courteous, helpful staff add to the pleasant stay experience, making it a favored choice for both leisure and business travelers.
The breakfast offerings receive mixed reviews, but many guests find it hearty and delicious with various options, including vegan and gluten-free choices. Some guests, however, highlight the cost and variety as areas needing improvement. Dinner options, on the other hand, are highly regarded with many guests commending the top-notch quality of food and competent service staff, despite occasional inconsistencies.
The rooms are frequently highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the elegant decorations, comfortable beds, thoughtful details like welcome cookies and well-equipped beverage stations. The quiet environment contributes to a relaxing atmosphere. However, minor issues such as occasional smells, lack of daily housekeeping and certain maintenance concerns have been noted.
Cleanliness is a standout feature at this resort with guests frequently mentioning spotless rooms and well-maintained common areas. Despite a few isolated complaints, the overall high standards of cleanliness ensure a comfortable and inviting stay.
The staff is a significant asset, consistently receiving high praise for their friendliness, professionalism and helpfulness. Guests appreciate the attentive service and personal attention, which enhance the overall experience.
Free WiFi at the hotel receives mixed feedback with some guests experiencing good connectivity and others reporting issues with weak or unavailable signals in rooms.
The spa, featuring both indoor and outdoor areas, has potential but suffers from maintenance and cleanliness issues. Guests report instances of dirty pools and malfunctioning facilities, which detract from the experience, though the spa can be enjoyable when fully operational.
The gym is appreciated for its cleanliness and well-maintained equipment, despite being on the smaller side. It remains a valued feature for maintaining fitness routines.
For families, experiences are mixed with some finding the family suites and signature cookies enjoyable for kids. However, the hotel is generally regarded as more suitable for adults with limited child-friendly activities and amenities.
The proximity to an exquisite golf course is a major highlight, offering breathtaking views and well-maintained grounds, making it a sought-after destination for golf enthusiasts.
The comfort of the beds is a consistently praised feature, contributing significantly to guest satisfaction. Many travelers describe the beds as exceptionally comfortable, enhancing the restful and pleasant stay.
Despite some complaints about outdated equipment and occasional noise, the hotel maintains a standard of service and amenities that align with its four-star rating. Its strategic location and the professional, friendly staff make it a commendable choice for business travelers.
Overall, DoubleTree by Hilton Quebec Resort delivers a well-rounded and mostly positive guest experience, making it a recommended choice for a comfortable and enjoyable stay.
Categories
The breakfast offerings receive mixed reviews, but many guests find it hearty and delicious with various options, including vegan and gluten-free choices. Some guests, however, highlight the cost and variety as areas needing improvement. Dinner options, on the other hand, are highly regarded with many guests commending the top-notch quality of food and competent service staff, despite occasional inconsistencies.
The rooms are frequently highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the elegant decorations, comfortable beds, thoughtful details like welcome cookies and well-equipped beverage stations. The quiet environment contributes to a relaxing atmosphere. However, minor issues such as occasional smells, lack of daily housekeeping and certain maintenance concerns have been noted.
Cleanliness is a standout feature at this resort with guests frequently mentioning spotless rooms and well-maintained common areas. Despite a few isolated complaints, the overall high standards of cleanliness ensure a comfortable and inviting stay.
The staff is a significant asset, consistently receiving high praise for their friendliness, professionalism and helpfulness. Guests appreciate the attentive service and personal attention, which enhance the overall experience.
Free WiFi at the hotel receives mixed feedback with some guests experiencing good connectivity and others reporting issues with weak or unavailable signals in rooms.
The spa, featuring both indoor and outdoor areas, has potential but suffers from maintenance and cleanliness issues. Guests report instances of dirty pools and malfunctioning facilities, which detract from the experience, though the spa can be enjoyable when fully operational.
The gym is appreciated for its cleanliness and well-maintained equipment, despite being on the smaller side. It remains a valued feature for maintaining fitness routines.
For families, experiences are mixed with some finding the family suites and signature cookies enjoyable for kids. However, the hotel is generally regarded as more suitable for adults with limited child-friendly activities and amenities.
The proximity to an exquisite golf course is a major highlight, offering breathtaking views and well-maintained grounds, making it a sought-after destination for golf enthusiasts.
The comfort of the beds is a consistently praised feature, contributing significantly to guest satisfaction. Many travelers describe the beds as exceptionally comfortable, enhancing the restful and pleasant stay.
Despite some complaints about outdated equipment and occasional noise, the hotel maintains a standard of service and amenities that align with its four-star rating. Its strategic location and the professional, friendly staff make it a commendable choice for business travelers.
Overall, DoubleTree by Hilton Quebec Resort delivers a well-rounded and mostly positive guest experience, making it a recommended choice for a comfortable and enjoyable stay.
Resort near Golf Courses
This resort features seasonal cuisine at Le Dijon restaurant and bistro. The outdoor terrace overlooks the golf course, and The Bar offers drinks after a game. It is a resort, which is ideal for golf lovers.
Resort Taking Steps Towards Sustainability
While specific details are not available in the provided documents, DoubleTree by Hilton Quebec Resort is known for its commitment to sustainability through various initiatives.
Resort with Spa
This resort provides a comprehensive spa experience, including various treatments and therapies. The resort setting enhances the relaxation and wellness aspect. The DoubleTree name ensures a certain level of service and comfort.
Business Resort
Features standard business amenities and meeting facilities. Provides a comfortable and convenient stay for business travelers.
Resort with Gym
DoubleTree by Hilton Quebec Resort features a fitness center. The hotel provides facilities for guests to engage in physical exercise.
4-Star Resort
As a resort, it offers a range of amenities including recreational facilities. It is suited for guests looking for a relaxing stay with on-site activities.
Resort with Rooms With Fireplace
Resort near Ski Resorts
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Accessible Resort
About DoubleTree by Hilton Quebec Resort
License: 213345
Guest Reviews
Location
Guests appreciate the beautiful surroundings, emphasizing the tranquility and abundant green spaces around the property. Despite being close to the highway, the noise levels are minimal, ensuring a peaceful stay. The hotel's strategic position makes it ideal for both leisure and business travelers, offering quick access to central activities and ample parking.
The resort's well-maintained facilities, including the on-site Dijon restaurant and a relaxing spa, further enhance its appeal. The staff receives commendations for their courtesy and helpfulness, contributing to a pleasant stay. Whether for a short visit or a dedicated getaway, the appealing mix of convenience and seclusion makes DoubleTree by Hilton Quebec Resort a favored choice for many visitors.
Breakfast
However, several guests mentioned that the buffet breakfast can be quite expensive for what is offered with some noting that the price did not match the quality or variety. There were complaints about limited choices and the buffet not being substantial enough with some guests feeling that the value for money was poor. A few reviewers also remarked on slow service and long wait times, even with reservations.
Overall, while many guests enjoyed the breakfast and found it to meet expectations, there were consistent concerns about the cost and variety, suggesting a need for improvement in these areas.
Dinner
However, the reviews also indicate room for improvement. Some guests mentioned that the quality of service at the restaurant can be inconsistent and there were occasional issues with wait times. Despite these minor drawbacks, the overall feedback for the hotel's dining facilities remains strongly favorable with many guests recommending a try at the restaurant and enjoying their meals there.
Rooms
A significant number of guests were pleased with the cleanliness of both the rooms and the hotel facilities, often comparing the rooms to those in fancy European hotels. The spaciousness of the rooms, including suites and the modern design elements make the accommodations appealing. The quiet and peaceful environment contributed to a relaxing atmosphere, which was appreciated by many.
Guests also commend the attentive and friendly hotel staff, which enhanced their overall experience. Several visitors found the rooms to have good air conditioning systems and nice views, notably adding to the comfort level.
However, there were a few drawbacks noted by guests. Issues such as dark and musty smells in some rooms, the lack of daily housekeeping and room service unavailability at certain hours were mentioned. Additionally, some guests found room allocations and maintenance to be subpar with instances of stained towels and rooms not being as clean as expected upon arrival.
Overall, DoubleTree by Hilton Quebec Resort’s rooms are mostly praised for their cleanliness, spaciousness, modern design and comfort, despite a few areas for improvement in service and maintenance.
Beds
Cleanliness
The hotel's common areas and surroundings also receive commendation for their cleanliness, contributing to a neat and modern aesthetic. Visitors appreciate the clean and silent location, which enhances their sense of relaxation and comfort.
While most reviews emphasize the high standards of cleanliness, there are occasional mentions of specific issues, such as dirty bathtubs, stained towels and some oversight in cleaning areas like the outdoor spa and TV remote. However, these instances seem to be exceptions rather than the norm, as the majority of guests find the hotel to be very clean and inviting overall.
Despite a few minor complaints, the consistent emphasis on cleanliness in the reviews suggests that DoubleTree by Hilton Quebec Resort maintains high standards, ensuring a pleasant stay for its guests.
Staff
The welcoming nature extends beyond the initial greeting with staff being described as very competent and attentive throughout guests' stays. Special mentions of staff members by name indicate a level of service that leaves a memorable impression. Even in moments of high demand, such as during breakfast, the staff maintain a pleasant demeanor, although a few guests noted that the restaurant staff can occasionally be stressed and service can be slow.
Overall, the staff at DoubleTree by Hilton Quebec Resort contribute significantly to guests' positive experiences, delivering consistent, excellent customer service. This warm and professional service, coupled with the hotel's good location and cleanliness, makes for a well-received stay.
Wi-Fi
Spa
Gym
Family
Golf
Whether from the room or while on the course, the views are often highlighted as breathtaking, adding an extra layer of relaxation and enjoyment to the golfing experience. Despite being close to a highway, the gorgeous golf landscapes dominate, providing a serene escape for enthusiasts. Proximity to such a fantastic course makes this hotel a sought-after destination for those aiming to combine luxurious accommodation with their passion for golf.
4 Star
Business
Accessible
Romantic
No, DoubleTree by Hilton Quebec Resort doesn't have any pool.
Yes, a spa is available at DoubleTree by Hilton Quebec Resort.
No, DoubleTree by Hilton Quebec Resort doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Quebec Resort.
Yes, DoubleTree by Hilton Quebec Resort has a gym.
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