Hotel Motel Le Regent
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Summary of reviewsHotel Motel Le Regent in Quebec is largely appreciated for its strategic and convenient location. Situated near major highways, it enables easy travel and exploration of key attractions like Montmorency Falls, Île d'Orléans and downtown Quebec City. Its proximity to Old Quebec and various dining options adds to its appeal, providing a peaceful yet accessible stay. This makes it a valuable choice for short trips and exploring Quebec City efficiently.
The room experiences at Hotel Motel Le Regent are generally positive with guests praising the comfort, cleanliness and amenities such as air conditioning, refrigerators and TVs. Many rooms have been recently renovated, offering modern features and a fresh ambiance. The availability of spacious rooms and kitchenettes adds an extra layer of convenience, especially for larger groups or families.
Cleanliness receives commendations from numerous guests who noted well-maintained rooms, comfortable beds and clean linens. However, there are sporadic reports of inconsistencies in cleanliness, including issues like accumulated dust, stained sheets and mold in bathrooms. Despite some maintenance concerns, the common areas and guest rooms are regularly cleaned, ensuring a mostly satisfactory environment.
The hotel staff receives mixed reviews. Many guests had positive interactions, highlighting the courteous, welcoming and professional service at the reception desk. Yet, some visitors encountered unresponsiveness and unprofessional behavior, indicating a need for more consistent customer service.
Parking is a standout feature with guests frequently commending the ample, convenient and well-maintained parking spaces. The ability to park directly in front of the rooms and the free parking further enhance the overall convenience.
The hotel's wifi service is an area with notable shortcomings. Although some guests found the connection satisfactory, many reported weak, slow or intermittent connectivity, especially in rooms.
In summary, Hotel Motel Le Regent offers a strategically located and convenient stay with comfortable rooms and excellent parking facilities. While the staff service is generally positive, inconsistencies in cleanliness and wifi signal strength present areas for improvement.
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The room experiences at Hotel Motel Le Regent are generally positive with guests praising the comfort, cleanliness and amenities such as air conditioning, refrigerators and TVs. Many rooms have been recently renovated, offering modern features and a fresh ambiance. The availability of spacious rooms and kitchenettes adds an extra layer of convenience, especially for larger groups or families.
Cleanliness receives commendations from numerous guests who noted well-maintained rooms, comfortable beds and clean linens. However, there are sporadic reports of inconsistencies in cleanliness, including issues like accumulated dust, stained sheets and mold in bathrooms. Despite some maintenance concerns, the common areas and guest rooms are regularly cleaned, ensuring a mostly satisfactory environment.
The hotel staff receives mixed reviews. Many guests had positive interactions, highlighting the courteous, welcoming and professional service at the reception desk. Yet, some visitors encountered unresponsiveness and unprofessional behavior, indicating a need for more consistent customer service.
Parking is a standout feature with guests frequently commending the ample, convenient and well-maintained parking spaces. The ability to park directly in front of the rooms and the free parking further enhance the overall convenience.
The hotel's wifi service is an area with notable shortcomings. Although some guests found the connection satisfactory, many reported weak, slow or intermittent connectivity, especially in rooms.
In summary, Hotel Motel Le Regent offers a strategically located and convenient stay with comfortable rooms and excellent parking facilities. While the staff service is generally positive, inconsistencies in cleanliness and wifi signal strength present areas for improvement.
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About Hotel Motel Le Regent
License: 005552
Guest Reviews
Location
Breakfast
Those who tried the breakfast described it as basic with options like coffee, tea, toast, jam and some fruits. Some guests appreciated the simplicity, noting it as a "light" or "good" breakfast with adequate service. However, the majority found the offerings limited and of mediocre quality with some mentioning issues like the absence of butter or a lack of replenished items when arriving later in the morning.
Operational challenges were also noted, including late start times and unstaffed breakfast areas, leaving guests to seek alternatives outside the hotel. The environment was described as minimally managed with some expressing dissatisfaction with the cleanliness and service.
Overall, while breakfast can be an option for convenience, potential guests might want to consider local cafes or other alternatives nearby for a more satisfying morning meal experience.
Rooms
The presence of kitchenettes in certain rooms has been particularly appreciated by guests, providing an added level of convenience. Beds, in general, have been noted to be comfortable and the rooms are generally well-equipped with basic necessities.
Some guests, however, report that not all rooms live up to the photographs or descriptions provided online, noting discrepancies in cleanliness and maintenance issues such as mold, unpleasant smells and outdated bathroom fixtures. There have been several mentions of poor ventilation and a lingering smell of cigarettes in some rooms. Additionally, the decor and aesthetic elements of the rooms have been described as dated by some reviewers.
While the hotel’s location and affordability are points of appeal, it's clear that the experiences vary significantly between different rooms. Travelers might find it worthwhile to confirm the specific room type and its recent maintenance status when booking.
Beds
However, there were notable criticisms as well. Issues such as worn-out mattresses, saggy bedding and bed bugs were mentioned multiple times. Some guests found the mattresses either too soft or extremely uncomfortable with several suggesting that the bedding is outdated and in need of replacement. Specific problems like "broken on the left side," "the mattress had a big hole," and "dirty bed skirt" were also reported. Complaints about the pillows being very uncomfortable further added to the dissatisfaction of some guests.
Overall, while many guests enjoyed a comfortable and pleasant sleeping experience at Hotel Motel Le Regent, there is a significant portion of reviewers who encountered issues with the bedding quality and cleanliness, highlighting an area in need of improvement.
Cleanliness
However, cleanliness isn't uniformly satisfactory. Some rooms exhibit accumulated dust, stained sheets and dirty bathrooms with mold. Common complaints include hair found in beds and bathrooms, dirty shower curtains and insufficient deep cleaning. Several reviewers observed that bathrooms, in particular, often require more attention, citing issues like mold, broken fixtures and poor hygiene.
General maintenance appears to be a recurring issue with some rooms described as not thoroughly cleaned or showing signs of wear, such as old or broken equipment and unclean floors. There are multiple mentions of poor conditions, including noisy air conditioners, dirty or rusting bed frames and general shabbiness.
Despite these issues, the hotel does manage some consistency in cleaning common areas and guest rooms regularly with housekeepers visiting daily. Still, guests' experiences suggest that while parts of the hotel meet cleanliness standards, there's significant room for improvement in other areas.
Staff
Wi-Fi
Parking
One of the standout features frequently mentioned is the ability to park directly in front of the room, which adds a layer of convenience, especially for those with heavy luggage or who appreciate a quick and easy check-in process. The parking is free, further adding to the value of the stay. Even with weather challenges such as accumulated snow, guests generally find the parking to be adequate and easy to access. Overall, guests find the parking situation at Hotel Motel Le Regent to be one of its most practical and appreciated amenities.
No, Hotel Motel Le Regent doesn't have any pool.
No, a spa isn't available at Hotel Motel Le Regent.
No, Hotel Motel Le Regent doesn't allow dogs.
Yes, parking facilities are available at Hotel Motel Le Regent.
No, Hotel Motel Le Regent doesn't have a gym.
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