Hotel Port-Royal
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Summary of reviewsHotel Port-Royal enjoys an enviable location in the heart of historic Old Quebec, making it an ideal base for exploring the area's charming streets, notable tourist attractions and vibrant dining and shopping venues. Guests appreciate its proximity to the cruise terminal, Place Royale, the Museum of Civilisation, Petit Champlain and various art galleries. Despite its central location, the hotel offers a peaceful environment, adding to the overall appeal for leisure travelers.
The breakfast experience at Hotel Port-Royal is generally well-received with many guests praising the delicious offerings at the hotel's restaurant, Taverne Louise. Specific dishes, like French toast, receive special mention for their tastiness. However, some guests have noted concerns about the added cost and limited variety of the à la carte menu. Options to have breakfast delivered to the room or to prepare breakfast in a kitchenette are appreciated by many.
Dinner at the Louise Tavern Wine Bar is highly acclaimed with diners enjoying both the quality of the food and the atmosphere. The restaurant offers a pleasing blend of environments, from lively to cozy and the service is consistently noted for its friendliness and efficiency. Being also popular with locals, the restaurant, along with other nearby dining venues, enhances the hotel's culinary reputation.
The rooms at Hotel Port-Royal are spacious and attractively decorated, blending modern conveniences with rustic charm. Features like kitchenettes, stone walls and large windows create a comfortable and inviting ambiance. Guests often mention the comfortable beds and well-equipped rooms with practical amenities. While the overall decor and cleanliness are praised, some guests noted issues with soundproofing and occasional maintenance needs.
Cleanliness is a strong point for Hotel Port-Royal with most guests describing the rooms and common areas as spotless and well-maintained. Although there are occasional reports of lapses in tidiness, these are generally seen as exceptions.
The staff at Hotel Port-Royal consistently receive high marks for their friendliness, professionalism and willingness to assist. The front desk team, in particular, is praised for providing detailed information and personal recommendations, enhancing the guest experience. The management's hands-on approach and dedication also contribute to the hotel's positive atmosphere.
While WiFi service has some issues with reports of slow and unreliable connections particularly in rooms away from the lobby, the hotel staff respond quickly to address any problems. Guests doing work meetings or needing strong connectivity might find this inconsistent service challenging.
The gym at Hotel Port-Royal is small and poorly equipped, not meeting expectations for guests looking for a substantial workout. In contrast, the parking situation, though convenient in location, faces criticisms regarding limited space and high costs, though it is valued for its proximity to the attractions.
For families, the hotel provides ample space and suitable amenities like kitchenettes and dining areas, creating a comfortable and practical environment. Its central location and welcoming atmosphere add to its appeal, although noise and limited menu options at the restaurant for children are minor drawbacks.
Nightlife around Hotel Port-Royal is vibrant with numerous bars, restaurants and entertainment venues nearby, contributing to an exciting stay. Despite the active evening scene, the hotel maintains a serene atmosphere, providing comfort without noise disruptions.
Overall, Hotel Port-Royal emerges as a favored choice for travelers seeking a blend of luxury, practicality and cultural immersion in Old Quebec.
Categories
The breakfast experience at Hotel Port-Royal is generally well-received with many guests praising the delicious offerings at the hotel's restaurant, Taverne Louise. Specific dishes, like French toast, receive special mention for their tastiness. However, some guests have noted concerns about the added cost and limited variety of the à la carte menu. Options to have breakfast delivered to the room or to prepare breakfast in a kitchenette are appreciated by many.
Dinner at the Louise Tavern Wine Bar is highly acclaimed with diners enjoying both the quality of the food and the atmosphere. The restaurant offers a pleasing blend of environments, from lively to cozy and the service is consistently noted for its friendliness and efficiency. Being also popular with locals, the restaurant, along with other nearby dining venues, enhances the hotel's culinary reputation.
The rooms at Hotel Port-Royal are spacious and attractively decorated, blending modern conveniences with rustic charm. Features like kitchenettes, stone walls and large windows create a comfortable and inviting ambiance. Guests often mention the comfortable beds and well-equipped rooms with practical amenities. While the overall decor and cleanliness are praised, some guests noted issues with soundproofing and occasional maintenance needs.
Cleanliness is a strong point for Hotel Port-Royal with most guests describing the rooms and common areas as spotless and well-maintained. Although there are occasional reports of lapses in tidiness, these are generally seen as exceptions.
The staff at Hotel Port-Royal consistently receive high marks for their friendliness, professionalism and willingness to assist. The front desk team, in particular, is praised for providing detailed information and personal recommendations, enhancing the guest experience. The management's hands-on approach and dedication also contribute to the hotel's positive atmosphere.
While WiFi service has some issues with reports of slow and unreliable connections particularly in rooms away from the lobby, the hotel staff respond quickly to address any problems. Guests doing work meetings or needing strong connectivity might find this inconsistent service challenging.
The gym at Hotel Port-Royal is small and poorly equipped, not meeting expectations for guests looking for a substantial workout. In contrast, the parking situation, though convenient in location, faces criticisms regarding limited space and high costs, though it is valued for its proximity to the attractions.
For families, the hotel provides ample space and suitable amenities like kitchenettes and dining areas, creating a comfortable and practical environment. Its central location and welcoming atmosphere add to its appeal, although noise and limited menu options at the restaurant for children are minor drawbacks.
Nightlife around Hotel Port-Royal is vibrant with numerous bars, restaurants and entertainment venues nearby, contributing to an exciting stay. Despite the active evening scene, the hotel maintains a serene atmosphere, providing comfort without noise disruptions.
Overall, Hotel Port-Royal emerges as a favored choice for travelers seeking a blend of luxury, practicality and cultural immersion in Old Quebec.
Boutique-style Hotel
Located in a historic part of the Lower Town of Old Quebec, this hotel offers a classic style and convenient access to the old city's attractions, providing a charming base for exploring the historic district.
Luxury Hotel
This hotel offers unique luxury suites and apartments. It is located near the marina.
Hotel for Honeymoon
Located in Old Quebec, Hotel Port Royal provides exceptional service and comfortable accommodations. Its central location allows easy access to the city's romantic attractions and fine dining, making it a great choice for honeymooners.
Dog Friendly Hotel
This hotel welcomes pets of any size in designated rooms for an additional fee. Only ground-floor rooms allow pets. Well-behaved pets may be left unattended in rooms.
Romantic Hotel
This stylish hotel offers luxurious suites with kitchenettes and modern amenities. Its prime location in the Old Port district, combined with its spacious rooms and personalized service, makes it ideal for a romantic and relaxing stay. The hotel offers a sophisticated and intimate ambiance.
Hotel near Nightlife Spots
Located in the Old Port, it offers proximity to many bars and clubs. The hotel's location on Rue Saint-Pierre allows for easy access to the area's nightlife venues.
Hotel with Gym
Hotel Port-Royal provides a fitness center. It is a suitable option for guests who prioritize exercise.
Hotel with EV Charging Stations
Hotel Port-Royal provides a Level 2 (L2) charging station. The charging service is available for hotel guests at a rate of $25 per day, with an hourly rate also offered for public use.
4-Star Hotel
Hotel Port-Royal offers well-appointed rooms and a prime location in the Old Port, close to many attractions. Its focus on guest comfort and quality service ensures a pleasant stay.
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
About Hotel Port-Royal
License: 211455
Guest Reviews
Location
Guests describe the location as exceptionally quiet yet close to everything, making it an ideal base for both leisure and exploration. The hotel’s strategic spot in the lower town provides easy access to the upper town via the funicular, allowing for effortless sightseeing. Whether arriving by car, train or cruise ship, the hotel is easily accessible and offers the convenience of nearby parking.
From the beautifully historic surroundings to the seamless access to Quebec’s major attractions, the location of Hotel Port-Royal stands out as a highlight for visitors seeking to immerse themselves in the vibrant culture and rich history of Old Quebec.
Breakfast
However, some guests expressed concerns about the breakfast service. There were remarks about the breakfast being expensive and not included in the room rate, which seemed to be a point of contention. The à la carte menu received mixed reviews; while some found it delicious, others felt it lacked variety and was not well-suited for children. Waiting times for breakfast were also a common issue with some guests experiencing significantly delayed service.
On the positive side, having breakfast delivered to the room or enjoying it in the on-site restaurant were appreciated options. The inclusion of a mini kitchen in some rooms allowed guests to prepare their own breakfast if they preferred.
In summary, while Hotel Port-Royal's breakfast offerings are generally well-received for their quality and taste, potential guests should be prepared for the additional cost and possible wait times, along with a somewhat limited menu.
Dinner
The restaurant's ambiance is appreciated with guests enjoying both the lively and fun dining room atmosphere and the more quaint and cozy setting. The service provided by the staff consistently receives commendations for being friendly and efficient, contributing to a positive dining experience. It's also favored by locals, suggesting its widespread appeal.
While there are comments on the waiting time for breakfast and reservations difficulties, the overall impression remains highly favorable. Additionally, the proximity of other top-notch dining venues within walking distance enhances the hotel’s culinary allure, offering guests a variety of options right at their doorstep. Overall, the onsite dining at Hotel Port-Royal is a highlight for many guests, promising a memorable gastronomic experience.
Rooms
The rooms at Hotel Port-Royal are admired for their unique character, blending modern conveniences with rustic charm. Features such as stone walls, large windows and elegantly designed interiors contribute to the warm and inviting ambiance. The comfortable beds are often specifically mentioned, ensuring a restful sleep for travelers.
Incorporating high-quality amenities, the rooms are generally well-equipped, some featuring fridges, microwaves and modern bathroom fixtures. Guests also appreciate the thoughtful decor, which enhances the overall feel of comfort and relaxation.
However, it’s notable that while many rooms are recently renovated and follow a high standard of cleanliness, some comments highlight issues such as poor soundproofing, dated furnishings and occasional maintenance needs. Noise from neighboring rooms and external sources like adjacent streets or facilities is sporadically mentioned.
Overall, positive feedback focuses on the sizeable, well-furnished and meticulously clean nature of the rooms, combined with a comfortable and modern atmosphere. The hotel’s strategic location and aesthetic appeal make it a favored choice for guests seeking a blend of luxury and practicality.
Beds
However, some concerns are noted regarding bed size and softness with a few reviews mentioning small or overly soft beds and occasional discomfort with sofa beds, which are described as creaky or unsuitable for sleeping. Although some guests found the mattresses perfect for a good night's sleep, others wished for firmer options.
Despite these minor issues, the overall consensus is that the bedding at Hotel Port-Royal generally ensures a pleasant and restful stay, although there are occasional comments about beds requiring better maintenance or replacement.
Cleanliness
However, there are mentions of occasional lapses in tidiness. Some guests noted dirty floors, sticky surfaces and unclean utensils. Additionally, there were isolated reports of dust, cobwebs and instances where rooms were not cleaned during their stay. Despite these issues, the majority of feedback celebrates the hotel's high standards of cleanliness, emphasizing that these instances appeared to be exceptions rather than the rule.
Overall, aside from some sporadic complaints, Hotel Port-Royal maintains a reputation for exceptional cleanliness, making it a reliable choice for travelers seeking well-kept accommodations.
Staff
The reception staff have been singled out for their exceptional service, providing detailed information and personalized recommendations about local attractions, restaurants and nightlife. Their ability to handle issues promptly and efficiently has also been highlighted, ensuring that any problems are swiftly resolved to the satisfaction of guests.
The overall atmosphere created by the staff's demeanor—courteous, polite and always ready to assist—adds substantial value to the stay. Their genuine kindness and commitment go beyond standard service expectations, leaving a lasting positive impression.
Additionally, the hotel management receives commendations for their hands-on approach and willingness to go above and beyond in accommodating guest requests. This dedicated approach, coupled with a supportive and attentive team, underscores why guests frequently note the exceptional service and express a desire to return.
Wi-Fi
However, many guests found the WiFi to be unreliable and slow with consistent problems of weak signals, frequent disconnections and poor reception, particularly in rooms away from the lobby. Streaming services and smart TV functions were notably affected by the WiFi issues with some guests specifically mentioning that the connection was not suitable for watching movies. There were also reports of WiFi cutting out in elevators and being generally much better in the common areas compared to the rooms.
Overall, while there are efforts from the hotel to maintain and inspect the WiFi, such as in common areas, the reviews suggest that significant improvements are needed to provide a consistent and reliable internet experience throughout the entire property.
Gym
Parking
Despite the high demand, the parking service is praised for its convenience, especially for those with electric cars who received help with charging management. Some guests highlighted the usefulness of valet parking, although a few found its implementation problematic, citing issues such as car door locks not being secured and confusion during car retrieval.
Overall, while the parking situation at Hotel Port-Royal can be challenging with limited availability and high fees, the location's proximity to the cruise port and Old Quebec, along with the convenience of on-site parking, are significant positives for many guests.
Family
The spacious and cozy surroundings are quite accommodating for both families and pets with plenty of room for everyone to relax. The location is also ideal, being fairly accessible and within walking distance to attractions, which is perfect for families with small children. The hotel's geographical position and the availability of private parking add to its convenience, though parking spaces can sometimes be limited.
The overall atmosphere is welcoming and comfortable with a focus on family needs, although some reviews did note the noises from other guests and chambermaids can be disruptive. Additionally, the independent restaurant's menu may not cater well to younger children, but this is largely mitigated by the usefulness of the in-room kitchenettes for DIY family meals.
Despite some minor drawbacks like noise and limited parking, Hotel Port-Royal emerges as a strong recommendation for families, offering a mix of practicality and comfort in a central, accessible location.
Nightlife
Despite its proximity to such an active nightlife, the hotel manages to maintain a level of serenity with minimal disruption from external noise, ensuring a comfortable stay for its guests.
The hotel itself is impeccably maintained with clean hallways and an inviting ambiance. Some minor inconveniences have been noted, such as occasional noise disturbances at night and sporadic service delays, but overall, Hotel Port-Royal's prime location and access to Old Quebec's youthful nightlife make it a solid choice for those looking to balance relaxation with excitement.
4 Star
Guests also voiced concerns about the overall value for money, particularly in reference to the high nightly rates, which did not seem justified given the observed deficiencies. The elevator experience, while reminiscent of European styles, also did not align with North American expectations for a hotel of this class. Despite these criticisms, some guests acknowledged that the overall value for money was acceptable. However, the consensus was clear that the hotel did not meet the typical expectations of a four-star rating, suggesting a need for improvement in several areas to align with its advertised status.
Business
The staff at Hotel Port-Royal are often described as professional, welcoming and accommodating, making the overall experience comfortable and hassle-free for business guests. The central location of the hotel is ideal for business activities, meetings and other professional engagements with city center and conference options available.
However, some areas like the reception are noted to be small and less appropriate for business needs. Additionally, noise from the room doors and occasional rudeness from the staff were pointed out in a few reviews. Despite these minor drawbacks, the hotel’s central and convenient location, coupled with its business-friendly amenities, make it a suitable option for business trips.
Honeymoon
Boutique-Style
The boutique setup features nice lounges and clean rooms, catering to those who value a mix of style and history. Despite some noting that the boutique rooms may not always match the images on the website, the overall consensus highlights a pleasant, small boutique hotel experience with a unique rustic-chic quarter. This boutique-style property ensures a lovely and memorable stay, appealing to travelers who appreciate boutique elegance in a historical context.
Luxury
Guests who frequented the luxury rooms and suites consistently commented on their positive experiences, noting the bright, quaint rooms and the perfect ambiance, particularly suited for a stay in Quebec City. The hotel has successfully merged the historic appeal with modern-day luxuries, making it a standout choice for those seeking a luxurious retreat.
However, some guests noted discrepancies in the four-star classification, citing inconsistencies in service and amenities that detracted from the overall luxury experience. Specific critiques included a limited number of towels, absence of bathrobes and some service missteps, which suggest room for improvement to meet the high standards expected of a four-star hotel. Despite these occasional shortcomings, the majority of reviews speak highly of Hotel Port-Royal's luxurious charms and the superior comfort of its accommodations.
Romantic
The hotel offers a variety of romantic settings, from cozy fireplaces to a delightful rooftop bar, perfect for enjoying a beautiful sunset. Its pet-friendly policy ensures that all members of the family, including furry ones, can enjoy the romantic vibes during the stay.
The grand dining options enhance the experience with romantic seating and beautifully decorated rooms. Dining in the historic architecture of the restaurant adds an extra touch of romance, making every meal special.
The warm and welcoming hotel staff contribute to the overall experience, ensuring guests feel pampered and valued. The location in Old Quebec invites couples for leisurely, romantic strolls amidst picturesque, historic scenery.
Overall, Hotel Port-Royal is perfect for a romantic getaway, offering cozy evenings together, lovely romantic décor and wonderful dining experiences. It comes highly recommended for anyone looking to cherish a romantic stay in one of the most beautiful parts of the city.
Dog Friendly
In addition to offering a dog-friendly environment, the hotel's location is also suitable for family trips with pets. It's not uncommon to see dogs regularly walking outside, contributing to the overall welcoming atmosphere for pet owners. Some reviewers mentioned occasional disturbances from barking dogs in neighboring rooms, but overall, the pet services and amenities were satisfactory. This makes Hotel Port-Royal an attractive option for pet owners looking for a comfortable and accommodating stay.
No, Hotel Port-Royal doesn't have any pool.
No, a spa isn't available at Hotel Port-Royal.
Yes, Hotel Port-Royal welcomes dogs.
Yes, parking facilities are available at Hotel Port-Royal.
Yes, Hotel Port-Royal has a gym.
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