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Summary of reviewsHotel Natural Hill's by H&R provides a serene and rejuvenating retreat near Bogotá, offering guests a tranquil escape from city life. Surrounded by stunning landscapes, the hotel features comfortable and well-maintained facilities that contribute to its peaceful ambiance. While access roads to the hotel are in poor condition, its proximity to major attractions like Bogotá compensates for this, especially for those valuing tranquility and top-notch amenities.
The breakfast experience at the hotel is abundant and delicious, with a variety of drinks and food options that delight many guests. The service is generally excellent, although there is room for improvement in terms of menu variety and organization. Similarly, the dining experience is positively highlighted with excellently prepared meals and enjoyable dinner activities, though the menu could offer more options, and prices are perceived as high by some.
Guests are particularly impressed with the hotel's spacious and clean rooms, featuring private balconies and well-maintained bathrooms that enhance comfort. While a few areas require minor maintenance, the overall cleanliness and well-equipped amenities contribute to a restful stay. The attentive and friendly staff, notably figures like Chef Julia and Santiago, play a crucial role in enriching guests' experiences with their warm service.
The pool area is another attractive feature, offering a pleasant environment with child-friendly sections and lovely green surroundings. Although the pool is somewhat small for larger groups, it remains a family favorite, especially among children, and is complemented by an adjacent bar area for relaxation. Suggestions for enhancing the pool experience include enlarging its size and adding more sun loungers.
Families find Hotel Natural Hill's to be an ideal destination due to its welcoming atmosphere and facilities such as a children's play area and park, although some areas could use more attention to cleanliness. Overall, the hotel is praised for its friendly staff, relaxing ambiance, and satisfying food options, making it a strong choice for families and travelers seeking a peaceful getaway.
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