Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG
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Summary of reviewsThe Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, earns predominantly positive reviews from guests thanks to its prime location, breakfast offerings, room quality, cleanliness, staff, wifi, gym facilities, comfortable beds and business amenities.
The hotel's strategic location close to JFK Airport and the Jamaica Station is frequently praised for its convenience, especially for travelers with early flights or overnight layovers. The proximity to the AirTrain and subway provides excellent access to Manhattan and the wider NYC area, combining affordability with reliable transport links.
Guests appreciate the complimentary breakfast, often describing it as good with a hearty selection, including options such as scrambled eggs, bacon, pancakes and various juices. Although some feedback suggests that more variety could improve the experience, many find it a good start to their day.
Rooms are generally well-received for their cleanliness, comfort and modern amenities like microwaves, refrigerators and coffee makers. While some guests find the rooms smaller than ideal, typical for New York, the overall sentiment is positive with guests enjoying the quiet, comfortable atmosphere and modern decor.
The hotel's cleanliness is another strong point with many guests highlighting clean rooms and bathrooms. Although occasional issues with cleanliness were noted, the overall consensus is that the hotel maintains high standards, supported by diligent housekeeping.
Staff at the hotel receive mixed feedback, but the overall sentiment is favorable. Many guests highlight the friendly, helpful and professional demeanor of the staff, particularly at the front desk. Specific employees receive commendations for their exceptional service, though some guests experienced less positive interactions.
The free wifi service is regarded positively with most guests finding it fast and reliable, though occasional connectivity issues were mentioned. The gym is another appreciated facility, well-equipped for maintaining fitness routines, though a few guests suggested improvements in cleanliness.
Beds at the hotel are particularly well-received, often described as comfortable and clean, contributing to a restful night's sleep. While some isolated complaints about bedding were noted, the majority of feedback highlights the beds as a standout feature.
For business travelers, the hotel offers well-equipped business facilities and meeting rooms, praised for their cleanliness and maintenance, although some reported issues with specific amenities like a broken printer. The location remains a significant advantage for business guests, providing convenience and accessibility.
Overall, the Holiday Inn Express - Jamaica - JFK AirTrain - NYC is regarded as a strategic and convenient choice for travelers, offering a blend of affordability, quality amenities and friendly service, making it suitable for both short stays and longer visits with excursions into the city.
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The hotel's strategic location close to JFK Airport and the Jamaica Station is frequently praised for its convenience, especially for travelers with early flights or overnight layovers. The proximity to the AirTrain and subway provides excellent access to Manhattan and the wider NYC area, combining affordability with reliable transport links.
Guests appreciate the complimentary breakfast, often describing it as good with a hearty selection, including options such as scrambled eggs, bacon, pancakes and various juices. Although some feedback suggests that more variety could improve the experience, many find it a good start to their day.
Rooms are generally well-received for their cleanliness, comfort and modern amenities like microwaves, refrigerators and coffee makers. While some guests find the rooms smaller than ideal, typical for New York, the overall sentiment is positive with guests enjoying the quiet, comfortable atmosphere and modern decor.
The hotel's cleanliness is another strong point with many guests highlighting clean rooms and bathrooms. Although occasional issues with cleanliness were noted, the overall consensus is that the hotel maintains high standards, supported by diligent housekeeping.
Staff at the hotel receive mixed feedback, but the overall sentiment is favorable. Many guests highlight the friendly, helpful and professional demeanor of the staff, particularly at the front desk. Specific employees receive commendations for their exceptional service, though some guests experienced less positive interactions.
The free wifi service is regarded positively with most guests finding it fast and reliable, though occasional connectivity issues were mentioned. The gym is another appreciated facility, well-equipped for maintaining fitness routines, though a few guests suggested improvements in cleanliness.
Beds at the hotel are particularly well-received, often described as comfortable and clean, contributing to a restful night's sleep. While some isolated complaints about bedding were noted, the majority of feedback highlights the beds as a standout feature.
For business travelers, the hotel offers well-equipped business facilities and meeting rooms, praised for their cleanliness and maintenance, although some reported issues with specific amenities like a broken printer. The location remains a significant advantage for business guests, providing convenience and accessibility.
Overall, the Holiday Inn Express - Jamaica - JFK AirTrain - NYC is regarded as a strategic and convenient choice for travelers, offering a blend of affordability, quality amenities and friendly service, making it suitable for both short stays and longer visits with excursions into the city.
Accessible Hotel
While specific accessibility features are not detailed in the search results, Holiday Inn Express, as an IHG brand, typically offers accessible room options and features.
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, boasts an exceptional location that consistently earns praise from guests. Its proximity to JFK Airport and the Jamaica Station, just a few minutes' walk away, is highly valued, making it incredibly convenient for travelers. The hotel's closeness to the AirTrain provides quick and easy access to the airport, an essential feature for those catching flights or arriving late at night. Additionally, the nearby subway and public transportation options offer excellent connections to the wider NYC area, including Manhattan, making it a strategic base for both airport layovers and city exploration.
Despite some concerns about the surrounding neighborhood and occasional noise, the convenience and accessibility of the hotel outweigh these drawbacks for most guests. The location is especially appreciated for its affordability, offering a cost-effective alternative to pricier Manhattan hotels while maintaining good transport links. The hotel is also near various amenities such as local restaurants and public transit, further enhancing its appeal for a diverse range of visitors.
Overall, whether for a quick overnight stay or an extended visit with excursions into the city, the Holiday Inn Express - Jamaica - JFK AirTrain - NYC is noted for its strategic and convenient location, making it an ideal choice for travelers flying in or out of JFK Airport.
The breakfast experience at Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, has garnered mixed reviews from its guests. On the positive side, many appreciated the timely service and the fact that breakfast was included. Guests often described the breakfast as good, adequate and even outstanding with a great selection of drinks and food including sweet and savory options. The coffee/tea machine and daily cleaning with fresh towels were also mentioned as convenient features.
A considerable number of guests praised the breakfast for being well-prepared, fresh and offering a hearty start to the day. Some specifically highlighted the availability of scrambled eggs, bacon, pancakes with syrup and a good assortment of juices. The breakfast was described as up to date, satisfying for the price and delicious.
However, several guests felt that the breakfast could benefit from more variety. Some found it monotonous and limited with not enough selection, especially on the hot items. There were also comments about the breakfast being a bit greasy or basic and a few noted that it could be disappointingly minimal at times. Complaints included slow food replacement, breakfast options running out quickly and no coffee availability despite arriving before closing time. Some even felt the breakfast was subpar, likening it to a prison canteen vibe.
While many guests found the breakfast to be sufficient and convenient, there is a clear consensus that improvements in variety and availability could enhance the overall experience for future visitors.
Rooms at the Holiday Inn Express - Jamaica - JFK AirTrain - NYC generally receive positive remarks for their cleanliness, comfort and modern amenities. Many guests appreciate the spaciousness of the rooms, which come well-equipped with essentials such as microwaves, refrigerators and coffee makers. Numerous reviews highlight the rooms as being tidy, fresh and updated with comfortable beds and well-maintained bathrooms.
Some rooms offer modern and elegant decor with perfect lighting and good air conditioning, making them feel both cozy and efficient. Guests have noted that the newer room facilities and high-quality interiors contribute to an overall feeling of comfort during their stay. The rooms are also noted for being quiet, which is essential for a good night’s sleep with tidy layouts contributing to a welcoming atmosphere.
However, not all feedback is wholly positive. Some guests found rooms to be on the smaller side, typical for New York standards, which could be an issue for those traveling with more extensive luggage or expecting more space. There were reports of rooms being noisy, likely from street traffic or thin walls, which might disturb light sleepers. A few isolated incidents point to cleanliness issues such as unclean floors, remnants from previous guests or occasional odors of smoke.
Despite some minor drawbacks, the overall consensus is that the rooms are conducive to a comfortable and pleasant stay, especially for those traveling through JFK airport. The modern amenities and consistent cleanliness stand out as the strong points of this hotel’s accommodations.
The Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, boasts highly praised beds that enhance the overall guest experience. The beds are described as comfortable with many guests noting their exceptional comfort and size. Some reviews specifically mention large and cozy beds that provide a restful night’s sleep. The mattresses and bedding receive positive feedback for their quality and cleanliness, making the beds an excellent highlight of the stay.
However, the feedback is not entirely without criticism. A few guests reported issues with dirty bedding and subpar bed linens, although these seemed to be isolated cases. Occasional remarks about the beds being too hard also surfaced, suggesting that while the majority find the beds comfortable, preferences can vary.
Overall, the consensus among guests is that the hotel provides a comfortable and clean bed, contributing significantly to their satisfaction during their stay. Despite minor setbacks, the commendations for the beds and bedding largely dominate the reviews.
Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, receives generally positive feedback on its cleanliness from guests. Many reviews highlight that both the rooms and bathrooms are consistently described as very clean, comfortable and well-maintained. The hotel's modern ambiance and standard facilities align with the expectations of a typical Holiday Inn, creating a pleasant and quiet atmosphere for guests. Clean hallways, bedding and well-equipped bathrooms are commonly praised and the overall cleanliness of the hotel was frequently noted as remarkable and on point.
However, not all feedback was entirely positive. Some guests reported issues such as dirty towels, stained carpets and musty hallways. Instances of blood spots on linens, hair on towels and occasional missed cleaning services were also mentioned. Despite these concerns, the general consensus favors the hotel's dedication to cleanliness and maintenance, making it a reliable choice for travelers. The presence of attentive housekeeping services contributes positively to the overall guest experience at the hotel.
The guest reviews of the Holiday Inn Express - Jamaica - JFK AirTrain - NYC highlight a mixed experience with the hotel staff, although the overall sentiment leans positively. Many guests appreciated the friendly, helpful and respectful demeanor of the staff, noting their professionalism, efficiency and willingness to accommodate guests' needs. The front desk, in particular, received commendations for being welcoming, proficient and quick during check-in processes. Housekeeping was also praised for being attentive and hardworking.
However, there were mentions of some dissatisfaction, particularly with specific staff behaviors. Instances of rudeness, lack of attentiveness and unprofessional conduct were noted, especially during interactions at the front desk and check-out. Some guests experienced difficulty with non-English speaking staff and felt that certain employees were unfriendly and not sufficiently supportive.
Despite these few negative remarks, many visitors shared positive experiences with excellent service. Specific staff members like Ray, Gary, Sean, Nick and Claudia were highlighted for their exceptional hospitality and service. Overall, the reviews point to a generally pleasant and supportive staff experience with room for improvement in consistency and friendliness across all interactions.
The wifi at Holiday Inn Express - Jamaica - JFK AirTrain - NYC receives mostly positive feedback from guests. Many found the wifi to be good with a fast and reliable connection often mentioned. Free wifi is available for all guests and the connectivity in the lobby is noted to be good. However, some guests did experience issues, including weak signals, dropped connections and difficulties obtaining the necessary code for access. A few reviews also pointed out the lack of internet and old-fashioned approach to wifi services. Despite these occasional issues, the overall sentiment about the wifi is generally positive.
The Holiday Inn Express - Jamaica - JFK AirTrain - NYC offers a gym that guests have often described positively. It is well-equipped, providing a variety of exercise options for travelers looking to maintain their fitness routines. The inclusion of this facility adds value to the guest experience, especially when paired with the complimentary morning breakfast. However, it’s worth noting that a few guests mentioned that the gym equipment cleanliness could be improved. Overall, the gym stands as a strong feature of the hotel, enhancing the comfort and convenience for its visitors.
Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG, offers great facilities that are perfect for business travelers. The business center is well-equipped and the meeting rooms are spacious and well-maintained, ensuring a productive environment. Business guests will appreciate the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. However, there have been some issues reported with the printer being broken. The location is also a significant plus for those traveling for work, providing convenience and accessibility. Note that a $100 room damage deposit is required upon check-in, which has been a point of contention for some guests. Overall, it represents a solid choice for business travelers despite a few drawbacks.
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Location
Despite some concerns about the surrounding neighborhood and occasional noise, the convenience and accessibility of the hotel outweigh these drawbacks for most guests. The location is especially appreciated for its affordability, offering a cost-effective alternative to pricier Manhattan hotels while maintaining good transport links. The hotel is also near various amenities such as local restaurants and public transit, further enhancing its appeal for a diverse range of visitors.
Overall, whether for a quick overnight stay or an extended visit with excursions into the city, the Holiday Inn Express - Jamaica - JFK AirTrain - NYC is noted for its strategic and convenient location, making it an ideal choice for travelers flying in or out of JFK Airport.
Breakfast
A considerable number of guests praised the breakfast for being well-prepared, fresh and offering a hearty start to the day. Some specifically highlighted the availability of scrambled eggs, bacon, pancakes with syrup and a good assortment of juices. The breakfast was described as up to date, satisfying for the price and delicious.
However, several guests felt that the breakfast could benefit from more variety. Some found it monotonous and limited with not enough selection, especially on the hot items. There were also comments about the breakfast being a bit greasy or basic and a few noted that it could be disappointingly minimal at times. Complaints included slow food replacement, breakfast options running out quickly and no coffee availability despite arriving before closing time. Some even felt the breakfast was subpar, likening it to a prison canteen vibe.
While many guests found the breakfast to be sufficient and convenient, there is a clear consensus that improvements in variety and availability could enhance the overall experience for future visitors.
Rooms
Some rooms offer modern and elegant decor with perfect lighting and good air conditioning, making them feel both cozy and efficient. Guests have noted that the newer room facilities and high-quality interiors contribute to an overall feeling of comfort during their stay. The rooms are also noted for being quiet, which is essential for a good night’s sleep with tidy layouts contributing to a welcoming atmosphere.
However, not all feedback is wholly positive. Some guests found rooms to be on the smaller side, typical for New York standards, which could be an issue for those traveling with more extensive luggage or expecting more space. There were reports of rooms being noisy, likely from street traffic or thin walls, which might disturb light sleepers. A few isolated incidents point to cleanliness issues such as unclean floors, remnants from previous guests or occasional odors of smoke.
Despite some minor drawbacks, the overall consensus is that the rooms are conducive to a comfortable and pleasant stay, especially for those traveling through JFK airport. The modern amenities and consistent cleanliness stand out as the strong points of this hotel’s accommodations.
Beds
However, the feedback is not entirely without criticism. A few guests reported issues with dirty bedding and subpar bed linens, although these seemed to be isolated cases. Occasional remarks about the beds being too hard also surfaced, suggesting that while the majority find the beds comfortable, preferences can vary.
Overall, the consensus among guests is that the hotel provides a comfortable and clean bed, contributing significantly to their satisfaction during their stay. Despite minor setbacks, the commendations for the beds and bedding largely dominate the reviews.
Cleanliness
However, not all feedback was entirely positive. Some guests reported issues such as dirty towels, stained carpets and musty hallways. Instances of blood spots on linens, hair on towels and occasional missed cleaning services were also mentioned. Despite these concerns, the general consensus favors the hotel's dedication to cleanliness and maintenance, making it a reliable choice for travelers. The presence of attentive housekeeping services contributes positively to the overall guest experience at the hotel.
Staff
However, there were mentions of some dissatisfaction, particularly with specific staff behaviors. Instances of rudeness, lack of attentiveness and unprofessional conduct were noted, especially during interactions at the front desk and check-out. Some guests experienced difficulty with non-English speaking staff and felt that certain employees were unfriendly and not sufficiently supportive.
Despite these few negative remarks, many visitors shared positive experiences with excellent service. Specific staff members like Ray, Gary, Sean, Nick and Claudia were highlighted for their exceptional hospitality and service. Overall, the reviews point to a generally pleasant and supportive staff experience with room for improvement in consistency and friendliness across all interactions.
Wi-Fi
Gym
Business
No, Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG.
No, Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG.
Yes, Holiday Inn Express - Jamaica - JFK AirTrain - NYC by IHG has a gym.
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