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Summary of reviewsHotel Paola stands out as a prime accommodation choice, particularly for Via Francigena pilgrims and travelers seeking a central base with excellent access to local amenities and transportation links. Nestled in an enviable location within walking distance of Altopascio's charming town center, the hotel is also well-connected to nearby attractions like Lucca. Guests appreciate the convenient free parking despite the hotel's positioning on a busy road and the clean, comfortable rooms add to its appeal.
Breakfast at Hotel Paola is highly praised for its quality, variety and abundance. Described as superb, delicious and beautiful, the experience is well-received by most, though some guests noted inconsistencies in availability. Ensuring breakfast is included in the booking is recommended for a seamless experience.
The rooms at Hotel Paola receive overwhelming approval for their modern, clean and spacious conditions. Guests frequently commend the comfort of the beds, the well-maintained bathrooms and the effective air conditioning. Cleanliness is a recurring theme with the establishment being described as "spotlessly clean" and "beautifully clean." While the lack of an elevator is mentioned, the overall comfort and modern furnishings mitigate this minor inconvenience.
Exceptional cleanliness extends across the entire hotel, contributing to a hygienic and pleasant environment. Guests repeatedly highlight the spotless condition of the rooms and common areas, emphasizing the high standards maintained by the hotel.
The friendly and helpful staff at Hotel Paola leave a lasting impression on guests. From the receptionists to the management, the team is praised for their professionalism, warmth and attentiveness. The owners receive special accolades for their hands-on approach and genuine care for each guest's comfort.
While WiFi service at Hotel Paola can be variable, it generally meets the needs of most guests with some reviews describing it as excellent. However, potential variability and occasional charges should be considered.
Parking facilities are another highlight with guests appreciating the convenience of free and secure parking options available adjacent to or near the hotel. Clean, respectable parking spaces and valet services add to the overall positive experience.
Lastly, the beds at Hotel Paola are frequently described as super comfortable and enable a restful night’s sleep, further cementing the hotel’s reputation for providing a high standard of comfort and cleanliness.
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